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Analysis of Service Quality and Public Satisfaction on Local

Government Agencies in Manado City

by Ramon Arthur Ferry Tumiwa, Nova Christian Mamuaya, Freddy Semuel Kawatu

Submission date: 11-Sep-2018 05:56PM (UTC-0700) Submission ID: 1000398336

File name: JURNAL_INTERNASIONAL-IJBMI_JUN_2018.pdf (375.58K) Word count: 8885

Character count: 48161

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21 %

SIMILARIT Y INDEX

13 %

INT ERNET SOURCES

8 %

PUBLICAT IONS

13 %

ST UDENT PAPERS

1 3 %

2 2 %

3 1 %

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8 1 %

Analysis of Service Quality and Public Satisfaction on Local Government Agencies in Manado City

ORIGINALITY REPORT

PRIMARY SOURCES

Submitted to School of Business and Management ITB

St udent Paper

Submitted to Academic Library Consortium

St udent Paper

repository.unpad.ac.id

Int ernet Source

marketing.expertjournals.com

Int ernet Source

Submitted to Universitas Diponegoro

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repository.uinjkt.ac.id

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Submitted to Universitas Brawijaya

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Submitted to Taylor’s Education Group

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9 1 %

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11 1 %

12 < 1 %

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Rangga Ryo Rizki, Kristina Natalia, David Refansa Utama Lepong, Triana Hermawaty, Agung Wibowo. "An Analysis of Law No. 17 0f 2014 on National Parliamentary Assembly, House of Representative, Regional House Council, and Regional House Representative:

Viewed From The Principles of Good

Governance", IOP Conference Series: Earth and Environmental Science, 2018

Publicat ion

Submitted to iGroup

St udent Paper

eprints.uny.ac.id

Int ernet Source

ifrnd.org

Int ernet Source

www.iiste.org

Int ernet Source

D Suardini, D Mariana, D F Sjoraida. "The

officials’ efforts to set up a good government", IOP Conference Series: Earth and

Environmental Science, 2018

Publicat ion

www.ijbmi.org

Int ernet Source

(17)

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A Parkhan, I D Widodo, F N Amin. "Weighting analysis of pellet quality attributes using Multi Response Signal to Noise (MRSN) method", IOP Conference Series: Materials Science and Engineering, 2017

Publicat ion

hukum.studentjournal.ub.ac.id

Int ernet Source

Chandra, Teddy, Priyono -, and Lukmanul Hakim. "The Influence of Location, Products, Promotions, Services with Respect to

Consumer Behavior (Studies in the Indo March Raya Darmo Surabaya)", Review of European Studies, 2015.

Publicat ion

Submitted to Josip Juraj Strossmeyer University of Osijek

St udent Paper

Submitted to University of South Australia

St udent Paper

Paikun, Trihono Kadri, Ria Dewi Hudayani Sugara. "Estimated budget construction housing using linear regression model easy and fast solutions accurate", 2017 International Conference on Computing, Engineering, and Design (ICCED), 2017

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29

apspa.org

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Muazza Muazza, Bonar Syarifuddin H. "DOES JOB ROTATION AND JOB SATISFACTION AFFECT THE PERFORMANCE?", JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW, 2017

Publicat ion

media.neliti.com

Int ernet Source

pubs.sciepub.com

Int ernet Source

repository.usu.ac.id

Int ernet Source

Koswara, M.K.. "THE INFLUENCE OF VILLAGE CONFLICT, VILLAGE APPARATUS ABILITY, VILLAGE FACILITATOR COMPETENCY AND COMMITMENT OF LOCAL GOVERNMENT ON THE SUCCESS OF BUDGET MANAGEMENT.

(Report)", Academy of Accounting and Financial Studies Journal

Publicat ion

Submitted to STIE Perbanas Surabaya

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jurnal.umrah.ac.id

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< 1 %

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journals.univ-danubius.ro

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etd.lib.metu.edu.tr

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Submitted to Tshwane University of Technology

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Submitted to University of Melbourne

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docobook.com

Int ernet Source

Submitted to Sim University

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docplayer.info

Int ernet Source

www.polines.ac.id

Int ernet Source

Hadiyati, Ernani. "Service Quality and Performance of Public Sector: Study on

Immigration Office in Indonesia", International Journal of Marketing Studies, 2014.

Publicat ion

(20)

39 < 1 %

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Siti Bariroh. "The Influence of Parents’

Involvement on Children with Special Needs’

Motivation and Learning Achievement", International Education Studies, 2018

Publicat ion

Submitted to Tarumanagara University

St udent Paper

Submitted to University of New South Wales

St udent Paper

Submitted to Universitas Jenderal Soedirman

St udent Paper

www.diagnosisp.com

Int ernet Source

ww.anatoliajournal.com

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fr.scribd.com

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"Proceedings of the Ninth International Conference on Management Science and Engineering Management", Springer Nature America, Inc, 2015

Publicat ion

docplayer.net

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eprints.undip.ac.id

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Submitted to President University

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Itang, Itang. "Work Discipline and Work Competence with Quality of Service in the Office of Religious Affairs (KUA) District of Mount Kencana Lebak Regency of Banten", Journal of Management and Sustainability, 2015.

Publicat ion

ejournal.kopertis10.or.id

Int ernet Source

etd.uwc.ac.za

Int ernet Source

Submitted to RMIT University

St udent Paper

blog.binadarma.ac.id

Int ernet Source

www.pps.unud.ac.id

Int ernet Source

epubs.scu.edu.au

Int ernet Source

ejournal3.undip.ac.id

Int ernet Source

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Exclude quotes Of f Exclude bibliography On

Exclude matches Of f

issuu.com

Int ernet Source

NAIBAHO, Veronika Hanna. "IMPROVING PUBLIC SERVICE QUALITY THROUGH

CITIZENS' PARTICIPATION (A Case Study of Project Evaluation in Abdul Wahab Sjahranie General Hospital, Samarinda)", Ritsumeikan Asia Pacific University, 2013.

Publicat ion

Submitted to Trisakti University

St udent Paper

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FINAL GRADE

/0

Analysis of Service Quality and Public Satisfaction on Local Government Agencies in Manado City

GRADEMARK REPORT

GENERAL COMMENTS

Instructor

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