IN INDONESIA LEADING DISTRIBUTOR HEAVY EQUIPMENT COMPANY
By Basuki Rachmat
2-1952-047
MASTER’S DEGREE in
MASTER OF MECHANICAL ENGINEERING - ENGINEERING MANAGEMENT FACULTY OF ENGINEERING AND INFORMATION TECHNOLOGY
SWISS GERMAN UNIVERSITY The Prominence Tower
Jalan Jalur Sutera Barat No. 15, Alam Sutera Tangerang, Banten 15143 - Indonesia
Februari 2021
Revision after Thesis Defence on 1st Feb 2021
In Indonesia Leading Distributor Heavy Equipment Company
Basuki Rachmat STATEMENT BY THE AUTHOR
I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.
Basuki Rachmat
_____________________________________________
Student Date
Approved by:
Dena Hendriana, B.Sc., M.Sc., Ph.D.
_____________________________________________
Thesis Advisor Date
Dr. Ir. M. Amin Soetomo, M.Sc.
_____________________________________________
Thesis Co-Advisor Date
Maulahikmah Galinium, S.Kom., M.Sc. Ph.D _____________________________________________
Dean
Date
Basuki Rachmat ABSTRACT
SAFETY AND HEALTH CAMPAIGN
TO IMPROVE ENVIRONMENT OCCUPATIONAL SAFETY AND HEALTH IN INDONESIA LEADING DISTRIBUTOR HEAVY EQUIPMENT COMPANY
By Basuki Rachmat
Dena Hendriana, B.Sc., M.Sc., Ph.D. , Advisor Dr. Ir. M. Amin Soetomo, M.Sc. , Co-Advisor
SWISS GERMAN UNIVERSITY
An effort to sustain company, environment occupational health and safety is important part of the business. If accident that can be happen, it will be impact to individuals and organisazations. The uniqueness of heavy equipment operational characteristics has various challanges such employee concern, working area, varian service support and business sectors. The company still used of the previous method process, which that give main most problem lack of awwarness and lack of information management.
This research explain, the company was had new solution with technology approach as imrpovement campaign. Several explaination of the researched are about design plan, justification and requirement and information management that give to an effect evaluated. Improvement had expected consept and shedule plan previously and by using use case aplication indentified become tool of validation and error handling next processes. Human error and biasess judgement known as continue based line to corrective action and improvement and to indentified new opportunities. Safety culture maturity level analysis has reported value in 3,86 points or increase 0,9 points than previous year as expected company policy and another effect is increased EHS Performance, known by decreased accident rate minus 50 % and increase brand image the company researched. Keywords: Campaign Improvement, Safety and Health Improvement, Information Environment Occupational Health and Safety
In Indonesia Leading Distributor Heavy Equipment Company
Basuki Rachmat
© Copyright 2021 by Basuki Rachmat
All rights reserved
Basuki Rachmat DEDICATION
I dedicate to My Beloved Mom and My Fabulous Familly (Dessy Fitria Ningrum, Atthar Mauza Satriya dan Kayshila Azzahra) that always support.
In Indonesia Leading Distributor Heavy Equipment Company
Basuki Rachmat ACKNOWLEDGEMENTS
I am very thankful to All My lecturers and all member in Swiss German University, especially for Mr. Dena Hendriana, B.Sc., M.Sc., Ph.D. and Dr. Ir. M. Amin Soetomo, M.Sc.
And also a million thank for your kindly Mr. Edhie Sarwono, Ms. Sara K. Loebis and Mr. Bagus Setiawan, Best Support from All Member EHS Dept, PDCA Member, CST Member, Tikuka, Trimitrasis and all CESRSGACOMM Division that bring me opportunity to take a master's degree.
Basuki Rachmat TABLE OF CONTENTS
Page
STATEMENT BY THE AUTHOR ... 2
ABSTRACT ... 3
DEDICATION ... 5
ACKNOWLEDGEMENTS ... 6
TABLE OF CONTENTS ... 7
LIST OF FIGURES ... 9
LIST OF TABLES ... 11
CHAPTER 1 - INTRODUCTION ... 12
1.1 Background ... 12
1.2 Research Problem ... 15
1.3 Research Objective ... 16
1.4 Significant Study ... 16
1.5 Research Question ... 16
1.6 Hypothesis ... 16
CHAPTER 2 - THEORETICAL... 17
2.1 Teoritical Prespectives ... 17
2.1.1 EHS Management ... 16
2.1.2 EHS Performance ... 18
2.1.3 Safety Culture Maturity Model ... 19
2.1.4 User Acceptance Test... 21
2.1.5 Human Error & Biasses Judgement ... 23
2.2 Previous Study ... 22
CHAPTER 3 – RESEARCH METHODS ... 26
3.1 Research Frame Work ... 26
3.2 Scope Of Study ... 26
3.3 Tool & Material ... 27
3.4 Improvement Campaign ... 28
3.4.1 Improvement Design ... 28
3.4.2 Improvement Justification ... 29
3.4.3 Improvement Requirement ... 31
3.5 Initial Activity ... 32
3.5.1 Published ... 32
In Indonesia Leading Distributor Heavy Equipment Company
Basuki Rachmat
3.5.2 User Authentication ... 33
3.6 First Wave EHS Pantau ... 35
3.6.1 Inspection ... 35
3.6.2 Behavior Based Safety & Quality ... 37
3.7 Second Wave EHS Pantau ... 38
3.7.1 Profile ... 38
3.7.2 Condition ... 40
3.7.3 Compliance ... 41
3.7.4 Document ... 43
3.7.5 Dashboard ... 44
3.8 Indication Test ... 45
3.8.1 User Acceptance Test... 45
3.8.2 Human Error And Biasses Judgement ... 45
3.8.3 Safety Culture Maturity Level ... 46
3.8.4 EHS Performance ... 46
CHAPTER 4 – RESULTS AND DISCUSSIONS ... 48
4.1 User Acceptance Test... 48
4.2 Human Error & Biasses Judgement ... 53
4.3 Safety Culture Maturity Level ... 58
4.2 EHS Performance ... 64
CHAPTER 5 – CONCLUSION AND RECCOMENDATIONS ... 69
5.1 Conclusion ... 69
5.2 Recommendations ... 70
GLOSSARY ... 71
REFERENCES ... 72
CURRICULUM VITAE ... 74
Basuki Rachmat LIST OF FIGURES
Figures Page
1. CESRSGACOMM Bussiness Process ... 13
2. Stages In The Development And Investigation Of Organizational Accident ... 13
3. EHS Culture Step Ladder ... 20
4. System Development Life Cycle ... 22
5. Flow Diagram Of Research Methode ... 26
6. Fault Tree Analysis EHS Current Condition ... 27
7. The Company Research Organization Improvement Justification ... 29
8. Master Plan Improvement EHS Campaign ... 30
9. Flow Design Plan EHS Campaign Management ... 30
10. Login EHS Pantau ... 33
11. User Profile ... 34
12. Quick Accses Link ... 34
13. Main Screen Display EHS Pantau ... 35
14. Work Flow Improvement Health & Safety ... 35
15. Work Flow Diagram Inspection ... 36
16. Work Flow Diagram BBSQ ... 37
17. Work Flow Diagram Profile ... 39
18. Work Flow Diagram Condition ... 40
19. Work Flow Diagram Compliance ... 41
20. Work Flow Diagram Document ... 43
21. Work Flow Diagram Dashboard ... 44
22. Work Flow Use Case Application Program ... 48
23. Socialization Process ... 49
In Indonesia Leading Distributor Heavy Equipment Company
Basuki Rachmat
24. Work Flow Activity Diagram ... 50
25. Human Error and Biasess Judgement Ratio ... 54
26. SCML Respondent based on work place ... 59
27. SCML Ratio Based On Area Respondent ... 60
28. SCML Result Ratio Based On Sucject of Questionare ... 62
29. SCML Result Radio Based On Year Achivement ... 63
30. EHS Performance Based On Year Recorded ... 64
31. EHS Performance Based On Type of Accident Recorded in 2020... 66
32. EHS Performance Based On Awward in 2020 ... 68
Basuki Rachmat LIST OF TABLES
Table Page
1. Thesis Research Most Related ... 24 2. Indentification Of User Acceptance Test ... 51 3. SCML Respondent Based On Education Gender And Employee Status ... 59