By
PUGUH SUGENG PUTRANTO Student’s ID: 2-2013-105
MASTER’S DEGREE in
MASTER OF INFORMATION TECHNOLOGY
FACULTY OF ENGINEERING AND INFORMATION TECHNOLOGY
SWISS GERMAN UNIVERSITY The Prominence Tower
Jalan Jalur Sutera Barat No. 15, Alam Sutera Tangerang, Banten 15143 – Indonesia
January 2018
STATEMENT BY THE AUTHOR
I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.
Puguh Sugeng Putranto
______________________________________
Student Date: 28 January 2018
Revision after thesis defense on 15 January 2018 Approved by:
Dr. Ir. Mohammad Amin Soetomo, M.Sc.
______________________________________
Thesis Advisor Date
Ir. Heru Purnomo Ipung, M. Eng.
______________________________________
Thesis Co-Advisor Date
ABSTRACT
IT STRATEGIC PLANNING FOR FINANCE IN PT. GMF AEROASIA By
Puguh Sugeng Putranto
Dr. Ir. Mohammad Amin Soetomo, M.Sc., Advisor Ir. Heru Purnomo Ipung, M. Eng., Co-Advisor
SWISS GERMAN UNIVERSITY
If IT just in technology area the implementation it is not so difficult as long as either the company have the expert or have the budget to hire the expert. The challenge arose when there are questions about the IT capability align with company business strategy. Because the company as a whole package consist all the resources that work together to achieve the intended goals. The company resources could be considered as company capability to run the business and to win the business competition. This capability comprises business principles, business process, organization structure, company culture, information system, technology and the skill of its employee. Enterprise Architecture is one of the well-known and widely used model to defined of how the relationship among company capabilities could support each other’s to achieve company business strategy.
The capability to manage finance in a company is paramount because a business is not a business without money involved in it and a business cannot run without sufficient working capital. This research is to defined the IT capabilities required that aligned and fit with financial management strategy in MRO Industry through qualitative research methodology using enterprise architecture process.
Keywords: Enterprise Architecture (EA), IT Strategic Planning
© Copyright 2018 by Puguh Sugeng Putranto
All rights reserved
DEDICATION
I dedicate this thesis for my beloved family and my parents who always support me.
ACKNOWLEDGEMENTS
I am grateful to the God who has bestowed upon me the pleasure of completing this thesis.
My parents that always never give up to remind me to accomplish my thesis to get my Master Degree. My wife and my daughter that always be patient because I must spend a lot of time to finish the thesis on time. I also wish to thank and appreciate to my Thesis Advisors (Mr. Dr. Ir. Mohammad Amin Soetomo, M.Sc and Mr. Ir. Heru Purnomo Ipung, M.
Eng. and) who was particularly helpful in guiding me to completing this thesis.
And also thanks to my friends in the office that support me regarding the data that we use in this thesis.
Finally, I would like to thank my classmate Mr. Herry Ahmadi to help and support each other to finish this thesis on time.
TABLE OF CONTENTS
STATEMENT BY THE AUTHOR ... 1
ABSTRACT ... 2
DEDICATION ... 4
ACKNOWLEDGEMENTS ... 5
TABLE OF CONTENTS ... 6
LIST OF FIGURES ... 9
CHAPTER 1 – INTRODUCTION ... 11
1.1. Background ... 11
1.2. Research Problem ... 12
1.3. Research Objectives ... 13
1.4. Significance of Study ... 13
1.5. Research Question ... 13
CHAPTER 2 - LITERATURE REVIEW ... 14
2.1. Information Technology (IT) Strategic Management ... 14
2.2. Theoretical Framework ... 23
CHAPTER 3 – RESEARCH METHODS ... 25
3.1. Literature Review ... 25
3.2. Qualitative Research ... 26
3.2.1. Data Collection ... 26
3.2.2. Data Analysis ... 27
CHAPTER 4 – RESULTS AND DISCUSSION ... 28
4.1 Data Collection & Analysis ... 28
4.1.1. GMF Annual Report 2016 ... 28
4.1.1.1. GMF Profile ... 28
4.1.1.2. Vision and Mission ... 28
4.1.1.3. Strategic Roadmap ... 29
4.1.1.4. Risk ... 29
4.1.1.5. List of Certifications ... 30
4.1.1.6. Financial Report ... 32
4.1.1.7. Business Collaboration ... 33
4.1.3. Data Analysis ... 36
4.2. Enterprise Architecture Vision ... 39
4.2.1. Stakeholders and Concerns ... 39
4.2.2 Business Goal ... 41
4.2.3. Business Capability ... 42
4.2.3.1. Principles ... 42
4.2.3.2. Process ... 47
4.2.3.3. Organization ... 47
4.2.3.4. Culture, Ethics and Behavior ... 48
4.2.3.5. Information ... 48
4.2.3.6. Service, Infrastructure and Applications ... 49
4.2.3.7. People, Skills and Competencies ... 49
4.2.4. Define Scope ... 49
4.2.5. Target Architecture ... 50
4.3. Business Architecture ... 51
4.3.1. Business Goal ... 51
4.3.2. Business Model ... 52
4.3.2.1. Identify Customers, Its Value Propositions and Delivery Channels ... 52
4.3.2.2. Identify Key Partners and Its Key Resources Supply... 53
4.3.2.3. Identify Key Activities ... 54
4.3.2.4. Identify Customer Relationships ... 55
4.3.3. Business Capability ... 55
4.3.3.1. Principles ... 55
4.3.3.2. Process ... 56
4.3.3.3. Organization ... 56
4.3.3.4. Culture, Ethics and Behavior ... 57
4.3.3.5. Information ... 57
4.3.3.6. Service, Infrastructure and Applications ... 57
4.4. Implementation Plan ... 61
4.5. Expert Judgment ... 61
CHAPTER 5 – CONCLUSIONS AND RECCOMENDATIONS ... 63
5.1 Conclusions ... 63
5.2 Recommendations ... 63
REFERENCES ... 65
CURRICULUM VITAE ... 66