Satisfaction and Its Implications on Loyalty at Government-
owned Commercial Banks in West Sumatera
by Yulasmi Yulasmi
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2
3 19
19
2 4
4
5 15
16
1
2
2
2
2
3
3
4
9
1
14
3 4
1
13
3
8
8 12
13
18
1
3 8
13
6 7
1
10
18
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ﻞﯿﻌﻔﺘﻟ ﯽﻠﺧاﺪﻟا ﻊﺟاﺮﻤﻟا رود" .ﺪﻠـــﻘﻣ ضﻮﻋ ﻦﺴــﺤﻣ ﺪﻤــﺤﻣ ءادأ ﻰﻠﻋ ﺔﺴﮑﻌﻨﻤﻟا ﺔﯿﺑﺎﺠﯾﻹا رﺎﺛﻵاو تﺎﮐﺮﺸﻟا ﺔﻤﮐﻮﺣ ئدﺎﺒﻣ ,ﺔﯾرﺎﺠﺘﻟاو ﺔﯿﻟﺎﻤﻟا ثﻮﺤﺒﻟا ﺔﻠﺠﻣ ,"(ﺔﯾﺮﻈﻧ ﺔﺳارد) - تﺎﮐﺮﺸﻟا 2019Publication
www.redalyc.org
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jurnal.fe.umi.ac.id
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www.econjournals.com
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%Edi Purwanto, July Deviny, Ahmed M.
Mutahar. "The Mediating Role of Trust in the Relationship Between Corporate Image,
Security, Word of Mouth and Loyalty in M- Banking Using among the Millennial
Generation in Indonesia", Management &
Marketing. Challenges for the Knowledge Society, 2020
Publication
eprints.ums.ac.id
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Murali, S., S. Pugazhendhi, and C.
Muralidharan. "Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty – A case study of home appliances
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%Exclude quotes Off Exclude bibliography Off
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dspace.uii.ac.id
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