Last Date for Submitfing Quotation is 20th Anril" 2015
INDIAN STATISTICAL INSTITUTE
COMPREHENSIVE AMC of PCs and Peripherals including Resident Engineer.
April 10
ftsss
INDIAN STATISTICAL INSTITUTE
(DELHTCENTRE)
Gram Phone Fax E-mail
STATISTICA, NEW DELHI 91 -1 1 -41 493903, 41 493909 91-1141493981,
satijar@isig!.ac.!n
7,
S.J.S. SANSANWAL MARG Opposite : Katwaria Sarai Bus Stop (Near Qutab Hotel) NEW DELHI- 110 016 (lNDlArApril
1Oth, 2015 AMC/ISID/2015-16We are enclosing herewith a list of computers, printers, network equipment etc. for which the annual maintenance is required.
You are requested
to
submit the quotation forAMC
(Time Period: May 01't, 2015 toApril
30th, 2016) of the PCs, Printers, Network etc. in the list (Please mention the items
&
prices etc. in the same order as in the list supplied, TOTAL PRICE SHOULD ALSO BE SPECIFIED).PLEASE NOTE TFIAT:
1. (a) WE REQUIRE
COMPREHENSIVEMAINTENANCE FOR PC's,
PRINTERS etc.INCLUDING HARD DISK REPLACEMENT.
(b) wE woULD
REQUIRE THE COMPANY TO POSTA
RESIDENT ENGINEER (Full Time Basis: 09.00AM
to 5.30 PM onMONDAY
TOFRIDAI
AT ISI-DELHI FOR ATTENDING TO THE COMPLAINTS OF USERS/
COMPUTER CENTRE STAFFwith
a provision of Second Engineer to be sentif
problems backlog accumulates.Cost
of
Resident Engineer,if
not includedin AMC
charges, must be mentionedin
the quotation separately.2.List
of majorAMC
clients with their phone numbers should be submitted along with quotation.3. AMC
willbe
given to the companies who are registered with WORK CONTRACT CELL of Sales Tax department. Documents related to registration should be submitted along with the quotation.4. Maintenance charges
will
be paid at the end of each quarter.5. Scheduled preventive maintenance (including external cleaning of PC'S, Printers etc.) is required once in a quarter.
6. Every call
will
be attended on the same day if the call is made before 1.00 P.M. on a working day.Otherwise the call
will
be attended latest by next day morning.7
.If
any part needs more than 24 hours for repair, the replacement part to make the machine working would be provided by the maintenance company within 48 hours of making the call.8.
If
a machine is down for more than 48 hours, the down time in excess of 48 hourswill
be treated as excessive down time. The total excessive downtimewill
be calculatedby
adding the excessive down time for each machine and taking the weightage factorfor
each machine into consideration.The tenure of the maintenance contract
will
automatically be extended by the numberof
working days equivalent to total excessive down time, without any additional payment or financial obligation on the part of ISI Delhi.Page ll
The weightage factor for various machines would be proportionate to the
AMC
chargesfor
that machine / printer.9. As the building is not air-conditioned, the company should agree to maintain the machines in non AC environment.
10.
Cunently
UPS / CVTs are not installed in all PC's (most of PCs have UPSs installed with them), the company should be prepared to take up the maintenance without stabilized power source for some of the PC's / Printers.I 1. Maintenance service
will
be reviewed by Indian Statistical Institute regularly. In case at any point of time the service is not foundto
be satisfactory, I.S.I. would have the optionof
terminating the contract and any maintenance charges paid in advancewill
be refundedto
I.S.I.for
the remaining periodofthe
contract.12. The support for the
ISI
NETWORK (including Campus Networking) is required on Saturday, Sunday also if there is any problem. Ifthere is any problem with the network, it should be fixed withina reasonable time (max 2 to 4 hours).
13. Maintenance Company should have Printer experts who should repair the Printer at ISI-Delhi most of the time.
14. Maintenance Company should have Network specialist who should be able to solve the problem of Network quickly
if
the Resident Engineer is not able to solve.15. Company should have a specialist who should be able to solve Virus related problems
if
Resident Engineer is not able to solve.16. AMC price for each item (unit price)
&
total price for all items should be quoted.17. Institute reserves the right to accept or reject any quotation without assigning any reason.
18. Institute may choose not to include all items in the AMC.
Last date for submission of quotations:
APRIL
z}th.,2075 BEFORE 12 Noon.a-c-24Y-
(Ramesh C Satija) Systems Analyst
Indian Statistical Institute,
7, S.J.S. Sansanwal Marg (Near Qutab Hotel) New Delhi-110016
Email: [email protected]
NOTE:In addition we would require the
servicesof RESIDENT ENGINEER FOR ANY
PROBLEMSRELATED
TO NETWORK (including Campus Networking)ON
SATURDAYS&
SI-INDAYS; Engineer should be available on Call
if
any need arises.Charges for above services on Saturday
&
SLINDAYif
not included inTOTAL
PRICE SHOULD BE SPECIFIED.April 10s, 2015
INDIAN STATISTICAL INSTITUTE
(DELHI CENTRE)
COMPREHENSIVE AMC.LIST FOR 2015.16
Assembled Machines
lntel Core2Duo/Dual Core/P4 (2.2GHz
-
3GHz)80GB/160G8/500GB SATA HDD, tcB/2cB/4cB RAM, CDIDVD-RW Drive Vista Business
/
Windows 7/
Linux25
HP Machines
with diff.
ModelsI ntel Core2D uo /i5, 2GB/ 4GBl8GB/1"6G B RAM Vista Business
/
Windows 7/ Linux320G8/500GB SATA Hard Disk, DVD-RW Drive
40
Lenovo Machines
with diff.
ModelsI ntel Core2D uo / i5, 2GB / 4GBl8GB/16G B RAM Vista Business
/
Windows 7/ Linux320G8/500G8 SATA Hard Disk, DVD-RW Drive
10
Assembled High-end Desktop PC
I nte I Core i7 -930 I 397 OX
Gigabyte GA-X58 UD3R Mothe rboard/ Intel original motherboard X79-64bit 8GB/16G8 DDR3 RAM, 500GB SATA HDD, Windows 7/ Linux
Zebronics 600W/Cooler master 450W Power Supply
03
HP Business Desktop Pro 3330
Inte|Core i-5,4G8 DDR3 RAM, sOOGB SATA HDD, DVD-RW Drive
15
Lenovo Edee 71 IntelCore i-5
4GB DDR3 RAM, 500GB SATA HDD, DVD-RW Drive
15
DellAllin
Onef ntel@ Core'" i3-2I20 Processor,
4GB DDR3 RAM, 500GB SATA HDD, DVD-RW drive
Monitor 23" WLED Full HD (1-920 x 1080) Non-Touch Screen LCD
01
MacBook Desktop-All in One
lntel@ Core'" i5-2.7 GHz Processor, 4GB RAM, L TB HDD, DVD-RW drive iMac27"- Radeon HD 5770M 512M8 s/N. c02FT85LDHJP
01
PRINTERS
HP Color Deskjet 5600/5652 02
HP Deskjet 6548 01
HP Deskjet Printer K01-0 01
HP Color LaserJet 1025NW 02
HP LaserJet 1606dn 02
Page l3
HP Desldet 948C 01
HP LaserJet 1010 03
HP Deskjet ink Advantage 2010 Printer 03
HP LaserJet 1OZO,LO2O+ 20
HP LaserJet P1005 01
HP LaserJet P1007 21
HP Color LaserJet CP2025DN 03
HP LaserJet P3005DN 02
HP LaserJet MFP 12L8nfs 01
HP LaserJet MFP M1536DNF 01
HP LaserJet P3015DN 02
HP LaserJet Enterprise 600 M602dn 01
HP LaserJet P4015x 01
HP LaserJet M2727nf 03
HP LaserJet P2055D 01
HP LaserJet 2100M 01
HP LaserJet 22OOD 01
HP LaserJet 2300D 01
WIPRO LQ 1070 Dot Matrix Printer 01
ALL.IN-ONE
Canon lmage Class MF4370dn 01
Canon lmage Class MF4890dw 01
Canon lmage Class MF4570dn 01
Canon lmage Class MF4570dw 02
Samsung SCX-4521F 02
SCANNERS
HP Scanner 5590 04
HP Flatbed Scanner G24LO 02
Cannon Scanner LiDE-100 02
WIRELESS ROUTERS
(Linksys/Cisco)
Cisco/Linksys WAP 4400N/4410N 25
LcD
ITFTI
LED MoN lTo Rs
I D ELLILG/SAMSU
N cI
HPI
BENQ etc.l
L7,'-!9.5"-79"
-
2O,' 4522" 08
23" 06
27" 04
Network Switch
Linksys Switch-24 Port SRW224G4 02
DLINK SWITCH DES-1.024R 03
DLINK SWITCH DES-1.224 02
Cisco Catalyst 2950G Switch-8 Port 01
Cisco WS-C2960X-24TS-L Switch 02
SERVERS HP Proliant ML 110 (Windows Server 2003)
S/N. l029LGRW37 and P/N. 339045-371
f ntef Pentium 4,2.8 GHz, Unit Processor Capable 1 MB L2 Cache
/
800 MHz FSB1 GB PC32OO DDR RAM, SOGB SATA HDD
01
HP PROLIANT ML35O G6
S/N. CN7211087H and P/N. 594869-371
01 HP PROLIANT ML350 (Library Server 01)
S/N. 1N1831004M and P /N. 458244-37 L
01 HP PROLIANT ML110 G6 (Library Server 02)
S/N. SGH124XTRW and P/N. s06667-371
01
HP PROLIANT ML110 G6 (Faorlty Block Prory Server) S/N. SGHL22X7JC and P/N. 506667-371
01 HP PROLIANT MLl10 G6 (Faculty Block DHCP Server)
S/N. SGH122X6KD and P/N. 506667-37L
01 HP PROLIANT ML110 G7 (Hostel Proxy Server)
S/N. SGH237C65W and P/N. 86591A
01
NOTE. ADDITION OF ITEMS IN AMC
Any
item dueto
expiryof
warranty or not accounted earlier can be brought underAMC,
and the paymentwill
be regulated on pro. rate basis based on appropriate rates and periodof AMC
after necessary amendment.Page l5