NATIONAL DIGITAL LITERACY MISSION

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PROJECT REPORT

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P a g e | 2 National Digital Literacy Mission Project Report Pragatee Foundation

Part 1 of

NATIONAL DIGITAL LITERACY MISSION PROJECT REPORT

Impact Report

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About NDLM Project

Making one person in every family digitally literate is one of the integral components of the Prime Minister vision of “Digital India”.

The Digital Saksharta Abhiyan (DISHA) or National Dig‐

ital Literacy Mission (NDLM) Scheme has been formu‐

lated to impart IT training to 52.5 lakh persons, includ‐

ing Anganwadi and ASHA workers and authorised ra‐

tion dealers in all the States/UTs across the country so that the non‐IT literate citizens are trained to become IT literate so as to enable them to actively and effec‐

tively participate in the democratic and developmen‐

tal process and also enhance their livelihood.

The National Digital Literacy Mission is a dynamic and integrated platform of digital literacy awareness; edu‐

cation and capacity program that will help rural com‐

munities fully participate in the global digital econo‐

my. Our focus is on making technology central to ena‐

bling change.

The various stakeholders for the Mission are:

Government of India, working to extend the vision of a digital India by promoting e‐governance and trans‐

form India into a connected knowledge economy.

Corporate Partners, who through their sustained ef‐

forts with NDLM have been harnessing collective en‐

ergies to bring down the divisive digital wall.

Implementation Partners, who are empowering communities with capacity building and training pro‐

grams through digital means.

Corporate partner Zensar Foundation has been sup‐

port for NDLM centres in collaboration with imple‐

mentation partners Nasscom Foundation empanelled for NDLM and Pragatee Foundation has appointed as implement partner by Nasscom Foundation as imple‐

ment and training partner to established and run the center at three locations. The locations are Sudumare village located in maval taluka, pune district, second in Ambedkar nagar in Pune city and third is Suryaprakash nagar in pune city.

Zensar Foundation, Nasscom Foundation and Pragatee Foundation embarked on a 12 month long journey to achieve maximum digital literacy in these three loca‐

tions. The first step in this journey was to co‐opt the local grampanchayat and municipal corporation in sharing the government’s vision and more importantly in order to convince its citizens to understand the benefits of digitalization for their personal and com‐

munity growth. Following this, training centers were set up in the three locations with 10‐15 access devices each center. The access devices consisted of comput‐

ers, laptops, and accessories like digital camera, print‐

er, scanner, etc. Six coordinator and assistant trainers were enabled across the three locations to imparting relevant and impactful training to the local peoples using the NDLM curriculum. Each citizen was to un‐

dergo 20‐25 hours of training following which, she or he was given a certificate of ndlm after given an online exam.

NDLM Impact Study

One of the objectives of the ‘NDLM’ program was to determine the challenges, opportunities and recom‐

mendations for scaling such programs and share it with CSR partners and the government alike in the form of an impact study. This impact study aims to provide inputs to any stakeholder who aims to exe‐

cute programs for accelerating digital literacy at the grass roots. Following is the broad analysis of the chal‐

lenges, opportunities, outcomes, and recommenda‐

tions

Challenges

• Lack of illiteracy: The low levels of basic language compounded with low levels of English language made it very difficult for citizens to see the rele‐

vance of digitalization in their lives. Only about 10% of the citizens across all three villages knew how to make any use of technology. Most people were unable to understand how digitalization will help in their personal growth or contribute to their livelihoods. Local, relevant and activity based learning needs to be imparted to citizens in order to create relevance and need for technolo‐

gy in their lives.

• Unavailability of Aadhar Card : Since Aadhar Card is most significance documents for enrollment in ndlm program even assessment also conducted on the aadhar card. More than 14% of citizens who’s didn’t have aadhar card in three locations.

Since we have trained around 120 students who’s don’t have aadhar card. Pragatee and Zensar also P a g e | 4 National Digital Literacy Mission Project Report Pragatee Foundation

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conducted Aadhar card camp in one location so that every citizens will take benefit of digital liter‐

acy.

• Unreliable Bus Power supply and heating: In one of the centres, were center setup in digital bus, power battery failure was mostly issue therefore run center 8 hours was very difficult and it too longer to complete the training than desired be‐

cause of the same. In summer season heating in‐

side the bus and sitting in bus was excessively tough in high temperature. even trainers also suf‐

fered on this issue.

1. Inappropriate Exam System: Delay in start exam‐

ination, since all NDLM exams was start from Dec‐

2015 onwards & alternate days in Jan‐16 month.

As well as delayed in data validation from Govt.

was it was notice that many students are showing less interest for exam and it was big problem in certification in this program.

• Socio Economic Disparity: A large percentage of the citizens in these three locations were daily wage earners engaged in farming, laborer etc. At‐

tending these training sessions would entail fore‐

going their daily wages. Thus a large percentage of the learners landed up being students from families that could afford to send one person for this training. The result was that 52% of those who became e‐literate were women.

Opportunities

While there was a set of common challenges across all three locations, it was noticed that pos training sever‐

al common opportunity trends were identified on the basis of how citizens wanted to leverage the power of technology.

• Employment: Over 65% of the learners who at‐

tended the training were students and young adults. The training made these youth realize that they could use technology to improve their em‐

ployability and some of those who attended this basic training demonstrated use of technology to access opportunities and information regarding jobs online. Some of the frequently seen exam‐

ples included accessing government services like CSC, education information, government’s schemes etc.

• Social Empowerment: Typically in remote areas like these three locations, there is a significant and apparent gender disparity. However given

that over 48% of the learners were women, a drastic change in their sense of empowerment was noticed. Few of the women who attended the training became self‐sufficient by getting jobs as teachers in local schools because they now had computer skills. There were also well documented evidences of people feeling more confident and included in the digital age.

• Improving IT Education: It was noticed that many citizens in these villages had basic knowledge eg.

Using social networking e.g what Apps, Facebook etc. but using email, e‐commerce, e‐banking, digi‐

tal payment very less. But these training programs created path for beneficiary to a use of e‐

commerce, access educational content from the Internet and other media like YouTube to improve their knowledge.

• Increasing Digitalization: The main object of the‐

se trainings was to let people know what they can do with technology and how it can benefit their daily life. There are many examples of beneficiar‐

ies beginning to use technology for communica‐

tion via Skype, Whatapps, Facebook, booking online railway tickets, online shopping, accessing government schemes, and accessing opportuni‐

ties through job search portal etc. by people in their daily life. The best example of this was one of the female learners who is the first lady in vil‐

lage to buy online product from flipkart.

NDLM Training Impact

Location District / State Trainers and Coordinator Sudumbare

Village

Pune,

Maharashtra 2

Ambedkar Nagar

& Kharadi Village

Pune urban,

Maharashtra 2

Suryaprakash Nagar and Samrath Nagar

Pune urban,

Maharashtra 2

Total 6

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• They will get the training free of cost, and won't be charged a single penny for the exam and certif‐

icate as well.

Project Outcome

There are number of benefits that students undergo‐

ing the digital training will avail, escalating the group of nation, as well as the individual, will be supported

• Beneficiary has gain comprehension of using dis‐

crete devices like Smartphone, tablets and has been develop a fundamental knowledge about a‐

governance services. This will facilitate them with the easy access to technology.

• Candidate passing the exam will get certification directly from central government. They have been awarded with digital Saksharta Abhiyan Certifi‐

cate Certificates.

• Being IT literate, candidates has able to access all the technologies that will make their daily tasks easy.

• They will get the training free of cost, and won't be charged a single penny for the exam and certif‐

icate as well.

• They have directly contributed towards the growth of nation by becoming an IT literate citi‐

zen.

• Promoted entrepreneurship and employability change in approach among youth, including young women.

• Candidate will get the opportunity to avail the benefits of various e‐governance services, which otherwise is not possible for them.

• Contributed in the quality education landscape from manual to digital and encouraged locals to bring new paradigm shift in learning and teaching.

NDLM Gender Impact Location Total

Trained Male Female Sudumbare

Village 432 216 216

Ambedkar Na‐

gar & Kharadi Village

335 178 157

95 43 42

NDLM Households Covered / Impacted with the mission: ‘One digitally literate per household’

Location District / State Total

Household Covered Household Digital Literate Beneficiaries

Sudumbare Village Pune, Maharashtra 500 371 422

Ambedkar Nagar &

Kharadi Village

Pune urban,

Maharashtra 419 215 328

Pune urban,

Maharashtra 224 167 95

Total 1143 753 845

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The Location wise Impact

The impact of NDLM centers in all three locations has been overwhelming. And, all three different locations situated in Pune district of Maharashtra state, one in Sudumbare village of Maval taluka, the second in the Ambedkar nagar of Pune urban area with slum area communities and the third on the Suryaprakash nagar, Samarth nagar in Pune urban city, show a very diverse ways of positive result on digital literacy.

Sudumbare Village, Maval, Pune

Ambedkar Nagar, Pune City: Digital Van‐I

• Zensar Digital Van, is the first digital van launch in pune to become digitalize towards computers and the power of the Internet.

• NDLM provided girls and women in to expo‐

sure to computers and Internet for self‐

advantage and growth, and its potential to address needs or problems in their own lives and communities.

• NDLM motivated young girls and women to come out of home and learn digital skills.

• Digital literacy helped learners in Ambedkar nagar community to gain maximum knowl‐

edge of computer operation, internet, social networking, email, e‐governance and digital payment.

• Sudumbare, is the first village to Pune district become digitalize towards computers and the power of the Internet.

• None of the villagers was technically edu‐

cated.

• Post NDLM, it was found that 95 percent learners in Sudumbare gained knowledge of Google, 40 percent learners gained knowledge of Facebook and 89 percent learners gained knowledge of emails.

• NDLM motivated farmers, young girls and women to come out of home and learn digital skills.

• Zensar NDLM Center provided facility of CSC (Common Service Center) facility to all villag‐

ers.

• Zensar ndlm center provided information sup‐

port to people regarding government scheme, online land 7/12, online shopping, learning tu‐

tor etc.

Suryaprakash Nagar, Pune , Digital Van‐II

97%

75%

100% 91%

Google Facebook Internet E‐Commarace

90% 90% 91%

72%

• Many learners gained knowledge of computer operation, Microsoft Windows, Internet, Google and Facebook.

• The involvement of the youth made many youngsters of Suryaprakash nagar and samartha nagar digitally literate and helped in employment prospects.

• Program has encouraged youth to know the usage of digital world to improve their lives.

100% 100% 100%

95%

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Part 2 of

NATIONAL DIGITAL LITERACY MISSION PROJECT REPORT

The Methodology & Human Impact

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Methodology of the Impact Study

The study was designed to draw out challenges, op‐

portunities and recommendations keeping in mind conditions before and the impact post the completion of the digital literacy training. The study also compiles thirty real life examples of people who have success‐

fully adopted technology for personal growth during or post the training.

NDLM Training Method

The NDLM Training method conducted on the basis of mobilisation or baseline survey, location mapping, baseline survey analysis, Program Training, Program practice assessment, Program online government as‐

sessment, case study developed and last one certifica‐

tion.

A baseline survey was conducted in the three loca‐

tions on the basis of following collecting information

• Occupation

• Education Literacy

• Age group

• Gender

• Basic Computer and internet knowledge

• Smartphone users

It was found that on an average across the three cen‐

ters only 5% were graduates with a professional de‐

gree and just about 4% had knowledge of basic Com‐

puter and internet skills. 48% of the learners partici‐

pating in the training were women and about 10% of the people used Smartphone. Post the training; the study captured 10% formation on knowledge of basic computer and Internet skills and usage/application of the Internet. It was found that almost all the learners were able to operate and perform some basic tasks on a computer. It was noticed that the uptake of web based activities like searching for information; email and social networking were easily appreciated and learnt. It was found that over 85% of the learners learnt searching the information on the internet whereas 80% of the learners successfully created their own email id and close to 68% learners took social networking easily.

Case Studies / Feedback

Digital Ceritication Online Assessment Program Training Mobalisation or Basline Servey

Mobilisation/baseline Survey

A baseline survey on the status of digital literacy and basic IT skills was conducted in September 2015 in two locations (Sudumbare Village and Ambedkar Nagar). It is important for implementation project on with the help of local comparators, Panchayants etc.

Project/Program Traning

It was ensured that the program delivery did not dis‐

turb with the daily living activities of the locals. The training was delivered at flexible timing and sessions were the minimum duration of 1 hour per day in‐

cludes theory lectures and practicals. In theory lec‐

tures provided tutor video on projector, Regular lec‐

ture and guidance provided to the trainees in simple local Marathi and Hindi language. In Practical student did practice as per given assignment. In program de‐

livery it was ensured that gender balance and adult age group between 30 to 60 years were not left out.

Therefore it was also conduced program by special women batches, special men and labour batches.

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Online Assessment/Examination

In program delivery after completion of training con‐

ducted final assessment through fully secured method by Aadhar number validation.

Digital Certification

After monthly assessment was conducted to examine digital literacy among candidates they were eligible to get digital certificate of government.

Case study

Every candidate’s feedback was very important in this project. The feedback identify that how digitalisation improve their knowledge, skill, thinking, ability and

how digitalisation has change their life.

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Locations and Human Impact Case Studies Sudumbare Village

Sudumbare village is located in historical tehsil Mawal of Pune district in Maharashtra. It is situated 27km away from sub‐district headquarter Vadgaon and 35km away from district headquarter Pune. As per 2009 stats, Sudumbare village is also a gram pancha‐

yat.

The total geographical area of village is 675.58 hec‐

tares. Talegaon Dabhade is nearest town to Sudum‐

bare which is approximately 8km away. Sudumbare has a total population of 2992 peoples. There are about 500 houses in Sudumbare village. Sudumbare village has 80 percent literacy rate, including 50 per‐

cent male literacy and 50 percent female literacy.

In Sudumbare village also has many facilities such as banks, hospital, police station, post office, and several government offices, in general there is no culture of digital life. This village have adopted by Mrs. Vandana Chavan (Member of Parlament) and this ndlm center was launch Zensar Foundation with initiative of Nass‐

com Foundation and implemented by Pragatee Foun‐

dation.

On 14^th October 2015, Zensar and Nasscom Founda‐

tion launched the National Digital Literacy Mission center inside the Grampanchayat building with total 6 computers, Projector, digital camera, printer and scanner. Being the first Digital literacy program in Sudumbare village, the attendance of candidates throughout the program was over 80%. The first batch

was started with 50 ladies.

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Human Impact Case Study

Swaranjali Deshmukh

Education Village State Email

: B.E.D : Sudumbare : Maharastra : ndlmsudumbare@gmail.com

: Housewife Swaranjali Deshmukh, a 23 year old married woman, From Sudumbare. She has studied till B.E.D. Her economical condition is poor. Her Husband is work‐

ing in private firm. She wants to do job in school. But when she go for interview computer knowledge is compulsory. Then she is coming in our NDLM center and joins class. Now she learn computer very well.

She learns basic computer knowledge like Ms Office or typing and Internet. She learnt Internet, Gmail, Face book, how to pay electricity and mobile bill and how to apply for PAN card and how to get adhar card from receipt and so on. Her speed of learning was so fast that she impressed everybody. Now she is working in nearest cyber cafe. In this way she learns all things and satisfies about learning all things. Now she has ability to apply any job in

Occupation

school.

Human Impact Case Study

Gade Education

Village State Email

Dhanaji Maruti : 10^th : Sudumbare : Maharastra

: ndlmsudumbare@gmail.com : Employee Dharavi Maruti Gade is married man. He is working in Siddhant College of engineering as a gardener in sudumbre. He was totally unknown about computer.

He wants to learn about computer but his economic condition is poor. He heard about NDLM course from his colleague and take admission in our centre.

After completing course he learns basic computer knowledge like Ms Office or typing. He learns Inter‐

net, Gmail, Face book, how to pay electricity and mobile bill and how to apply for PAN card and how to get aadhar card from receipt and so on. He has a good learning attitude. Now he feels very proud and confident.

Occupation

Human Impact Case Study

Kailas

: 12^th : Sudumbare : Maharastra

: ndlmsudumbare@gmail.com

Shende Education Village State

Email

: Student

Kailas Shende, a 23 year old unmarried. From Sudumbare.He has studied till 12th.His economical condi‐

tion is poor. His father is farmer. He is working in automo‐

bile garage. He wants to join computer class but he doesn’t have money and time. That time he heard about NDLM training centre and then he join NDLM training in our centre. Now he has learned everything in computer online and offline too. Now he decides to do some other part time job. He has basic computer knowledge like Ms Office or typing and learnt Internet, Gmail, Facebook, how to pay electricity and mobile bill and how to apply for PAN card and how to get adhar card from receipt and so on.

His speed of learning was so fast that she impressed eve‐

rybody. Now he is searching a job related to data entry and computer. In this way she learns all things and satis‐

Occupation

fies about learning all things.

Human Impact Case Study

Gopinath Gite : B.A : Sudumbare : Maharastra

Education Village State

Email

: Employee Gopinath gite is 29 years old. He is married. He is working in NDRF camp sudumbare. He was totally unknown about computer. He wants to learn about computer but having no time because of his busy schedule. He heard about NDLM course from his colleague and take admission in our centre. After completing course he learns basic computer knowledge like Ms Office or typing. He learns Inter‐

net, Gmail, Face book, how to pay electricity and mobile bill and how to apply for PAN card and how to get aadhar card from receipt and so on. He has a good learning attitude. Now he feels very proud and will purchase computer very soon.

Occupation

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Human Impact Case Study

G

SUVARNA ADE : 12^th : Sudumbare : Maharastra :ndlmsudumbare@gmail.com

: Student Suvarna Gade, a 29 year old married woman, has stud‐

ied till 10th grade. After getting married, she was help‐

ing her husband in farming and other agriculture activi‐

ties. She has two daughters. She convinces her hus‐

band to allow her to join NDLM center and learn com‐

puters and Internet. She learnt data entry, MS Office, Internet, Gmail, Facebook, finding 7/12 utara so on.

Her speed of learning was so fast that she impressed everybody. She has one sister and her family fined a groom for his sister for marriage. one of groom they selected and he has 10 hector farm in Peth Gaon. For cross checking Suvrana uses 7/12 utara online and check online 7/12 utara is 10 hector farm has groom or not. After checking online 7/12 she find out groom has only 6 hector farm. She tells her family about only 6 hector farm so they decide to reject that groom. Now she inspired too many women’s to join NDLM centre in sudumbare village.

Occupation

Human Impact Case Study

Vishakha Kaldoke : 12^th : Sudumbare : Maharastra

Email

: Student

Vishakha Kaldoke, is 18 year old girl, studying in 12th class. She is helping her mother in her ladies shoppy activities.afte joining NDLM course she is starting to search new product available for women’s and girls’

and shop it using online sites ex snap deal or flip kart and sell it newely arrival product or things in our vil‐

lage.Vishakha’s skill help to improve their family in‐

come and rural area’s people enjoys new product available in their shop. Some people ask about her where u brought from this things then they are joining NDLM course for learning new things. Also Vishakha help to other people in village to pay electricity bill online and fill online form for any application.

Occupation

Human Impact Case Study

POONAM GADE Education Village State Email

: ndlmsudumbare@gmail.com : Housewife Poonam Gade, a 29 year old married woman, has studied till 11th grade. After getting married, she helping her husband in agriculture work. She has one daughter and she is studying in English medium school, she knows about NDLM training when an‐

nouncement in grampanchayat. After joining ndlm centre she learns computer basic, data entry, inter‐

net etc. She was very talented in computer skill she impressed everybody. On her talent we suggest her name to sundumbare grampanchayat for data entry operator job. Today poonam has working on sudumbare grampanchayat and she’s helping hand for her family income. She also helps to her daugh‐

ter for making school project though the internet.

Occupation

Human Impact Case Study

Dipali Gade : 12^th : Sudumbare : Maharastra

Email

: Housewife Dipali Kalidas Gade, 28 year old married woman, studied till 12th class. Her husband is truck driver and she has a two children’s. Dipali always had to desire about to learn something. When she knows from her child about ndlm course which is started in near about school and which is open for all free of cost. She grabs this opportunity without wasting any time. Dipali learn computer basic, how to use smart phone, email, e‐commerce and social networking etc. Now dipali can shop online from her smart phone, she also helps her child to making project on global warming with the help of Google and Wikipe‐

dia.

Occupation

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Human Impact Case Study Human Impact Case Study

Eshwari Belhekar : 10^th : Sudumbare : Maharastra

Occupation: Housewife

Eshwari Belhekar, a 30 year old married woman, From Sudumbare.She has studied till 10th.She has 2 children they are studying in Z.P school. Her economical condi‐

tion is poor. Her Husband is working in Medical store in Khalumbare.She is also working in general store.They both are earn very little amount. So she decide to do some other part time job.She has a basic computer knowledge like Ms Office or typing but She want to learn Internet. So she join NDLM course. She learnt Internet, Gmail, Facebook, how to pay electricity and mobile bill and how to apply for PAN card and how to get adhar card from recipt and so on. Her speed of learning was so fast that she impressed everybody.

Now she is working in nearest cyber cafe. In this way she learns all things and satisfies about learning all things. Now she inspired too many women’s to join NDLM centre in sudumbare village.

Gad Education Village State Email Laxman e

: 9^th : Sudumbare : Maharastra : ndlmsudumbare@gmail.com

: Agriculture Laxman Gade, a 32 year old married man, has studied till 9th grade. After failing in 9^th class he was helping his father in farming and other agriculture activities.

After getting married he had decide to do some busi‐

ness. At that time he heard The NDLM program com‐

ing to his village as a golden opportunity. He enrolled and successfully completed in the program. Today he is familiar with several facets of using a computer and internet. He says, “Today, I help other people in my area to become digitally literate & join NDLM centre and learn computers and Internet. He learnt data en‐

try, MS Office, Internet, Gmail, Facebook and so on.

His speed of learning was so fast that he impressed everybody. From internet he finds information about farming and dairying. And he started dairy farming as well as dairying.

Occupation

Case Study Human Impact

Gholap

Education Village State Email Sapana

Occupation: Housewife

Sapana Gholap, a 30 year old married woman, has stud‐

ied till 10th grade. She is from Junnar.After getting mar‐

ried she is coming with her husband in Sudumbare.Her husband is working in Siddhant college of Engineering as a peon. But her husband’s payment doesn’t have conti‐

nuity. So she is worried about what to do. She has 2 Childs they are studying in Z.P.school. She convinces her husband to allow her to join NDLM center and learn computers and Internet. She learnt data entry, MS Of‐

fice, Internet, Gmail, Facebook, 7/12 utara and so on.

Her speed of learning was so fast that she impressed everybody. Already she has knowledge about bag mak‐

ing And she learn from YouTube and Google new de‐

signs of bags and now she has started bag making busi‐

ness and she sell this bags in market. Now she has lots of orders for new design bags. Now she inspired too many women’s to join NDLM centre in sudumbare vil‐

lage.

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Sudumbare Village

Analysis before deployment of NDLM Center

Mobile Phone User & Purpose

Smartphone Users

Email Id Users

Internet Users

Professional Degree Holders

Basic Computer Knowledge

95%

0%

20%

40%

60%

80%

100%

Calling Calling/Internet

35%

65%

Yes No

0%

20%

40%

60%

80%

100%

Yes No

35%

65% Yes

No

In Sudumbare, 95 percent people use mobile for calling; 2 percent use mobile for other activities like music download

15%

85%

Yes No

19%

81%

Yes No

In Sudumbare village only 35 percent citizens have Smart- phone’s.

In Sudumbare, Internet user people is 35 percent

In Sudumbare village only15 percent citizens have Profes- sional Degree Holder.

In Sudumbare village only 15 percent citizens have Email

Id. In Sudumbare village only 19 percent citizens have Basic

computer knowldge.

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Sudumbare Village

Analysis after NDLM Center deployment

Occupation

Male & Female Learner Ratio

Training Impact

Learner Age Group

Learner Education

Post NDLM Literacy Ratio

28%

10%

1%

59%

1% 1%

Hosewife Salaried Pvt. Emp Salaried Govt. Emp Student

Agriculture Labour

43%

57%

0%

10%

20%

30%

40%

50%

60%

97% 75% 98% 91%

0%

20%

40%

60%

80%

100%

Training Impact

45%

30%

15%

10%

15‐21 22‐32 33‐45 45‐60

25%

55%

15%

10%

09th ‐10th 11th‐12th 12th‐15th Post Graduate

In Sudumbare,Student 59%,Housewife 28%,Private emp 10%,Govt emp 1%,Agriculture 1%,labour 1%.

In Sudumbare,learner age group 15-21yrs is 45%,22-35-yrs is 30%,33-45yrs is 15% & 45-60yrs is 10%.

In Sudumbare,education ratio is 9^th -10^th is 25%,11^th -12^th is 55%,12^th-15^this 15% & Post Graduate is 10% .

100% 100% 100%

90% 91%

In Sudumbare, Male Female Ratio male learner is 43% &

Female Learne is 57%.

In Sudumbare,uses of Google is 97%,facebook is 75%,Email 98% & Ecommerce is 91%..

In Sudumbare,computer fundamental is 100%,Operating system is 100%,Internet is 100%,Social netw 90% &

Ecommerce is 91%.

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Locations and Human Impact Case Studies Ambedkar Nagar & Kharadi Village

(Digital Van I)

Ambedkar Nagar and Kharadi is located in Kharadi‐

Pune city of Maharashtra state. Kharadi, is a suburb in Pune city located on the banks of Mula‐Mutha river off MH SH 27 to the east of Pune in India. It is the lo‐

cation of a SEZ, EON Free Zone,

The Ambedkar Nagar and Kharadi village has a total population of 1,988 peoples. There are about 419 houses in both area and 52 percent has a literacy rate, including 53 percent male literacy and 47 percent fe‐

male literacy.

Both location landed with slum community and also has many facilities such as banks, hospital, police sta‐

tion, post office; Both location landed in MIDC area so near about area covered by many software compa‐

nies.

This NDLM center was launch in the Digital Van by Zensar Foundation and Pune Municipal Corporation in partnership with Nasscom Foundation and imple‐

mented by Pragatee Foundation and it was the first digital van launched in Pune for facilited to slum

communities.

On 30^th October 2015, Zensar Foundation and Pune Municipal Corporation was launched the National Digital Literacy Mission center inside the digital van (mobile van) with total 15 computers, LCD Screen, digital camera, printer and scanner. Being the first Digital van in Pune city, the attendance of candidates throughout the program was over 80%

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Human Impact Case Study

Prachiti Kambale : 10^th : Kharadi (Pune) : Maharastra

: ndlmdigitalbuscenter@gmail.com

Occupation: Housewife

Prachiti Ramchandra Kambale, 32 years old. She is housewife. Her husband is working in tailoring shop. After joining this course, she learned com‐

puter & internet skills. She successfully complet‐

ed her 2 months course. Now she know that how to send email to others & social networking. This training helped to improve confidence that how to use computer in our daily life & how it is im‐

portant.

Human Impact Case Study

Poonam Vairagi : 10^th : Kharadi (Pune) : Maharastra :

ndlmdigitalbuscenter@gmail.com

: Housewife

Poonam Yogesh Vairagi, 19 years old 10th passed married women. her father is farmer &

she also helped in farming. She joined this course before 2 months & successfully complet‐

ed training. She learned computer basic, social media, mail etc. She born in poor farmer family till she learned very quickly. & she satisfied with training & trainers.

Occupation

Human Impact Case Study

Varsharani Kamble : S.Y BA : Kharadi (Pune) : Maharastra

:

ndlmdigitalbuscenter@gmail.com : Housewife

Varsharani Sonerao Kamble, 28 years old, women and her studied up to S.Y.BA. Her husband is six sitter rickshaw driver. She join NDLM course in January 2016.After comple‐

tion of NDLM course ,she learned computer basics, social media like Gmail, face book.

Now she knows how to do online railway reservation, she find all information on the internet, very easily. This training helped to improve her confidence, and she is satisfied with training and trainer.

Occupation

Human Impact Case Study

Mangal Ganveer Edu‐

cation Village State Email

: 10^th

: Kharadi (Pune) : Maharastra

:

ndlmdigitalbuscenter@gmail.com : Housewife

Mangal Bandu Ganveer, 36 year old mother of 1 child. She is working in zensar since 13 years in (udan) activity that provide from zensar. She know that how to pay electricity bill online & knowledge about internet&

complete successfully 1 month course.

Occupation

(19)

Human Impact Case Study

Ankush Adsul 10^TH : Kharadi (Pune) : Maharastra

: ndlmdigitalbuscenter@gmail.com

Education:

Village State Email

Occupation: student

Ankush Ashok Adsul, 19 years old. He passed 10^th std. Mother is housewife. He working in india in‐

surance company pvt.ltd. He joined this course before 2 months. He learned computer basic, so‐

cial media, e‐ commerce etc. He knows how to do online railway reservation. This course is helped in working company. & he satisfied with training &

trainers. He is satisfying with training & trainers.

He also encourage to other neighbor to join us NDLM center.

Human Impact Case Study

Sikandar Shaikh : 12^th : Kharadi (Pune) : Maharastra

:

: Student

Sikandar Baba Shaikh, 17 Years old, he studying in 12th standard. His father is driver and mother is housewife. He joined this course in January 2016 and completed successfully. He studied computer basic, social media, online reserva‐

tion, e‐commerce, e‐governence etc. This cource is helpful for his collage study and im‐

prove his confidence. He satisfied with trainers.

Occupation

Human Impact Case Study

Jayashree Khude

: 9^th : Kharadi (Pune) : Maharastra : ndlmdigitalbuscenter@gmail.com

Occupation: Student

Jayashree Dilip Khude , 15 years old, studying in 9th standard. She like singing & take participate in singing competition. After NDLM training she know to use computer very well. She learned so‐

cial media, e‐commerce, online reservation etc.

Now she can find all the information on the inter‐

net easily. She has satisfied training & she will suggest people join this course.

Human Impact Case Study

Komal Khade

: Kharadi (Pune) : Maharastra

:

Education: 11^th Village

State Email

: Student

Komal Laxman Khade, 17 years old, is studying in 11th standard. Her father is working in mall &

mother is housewife. She joined before 1 month. She learned computer basics, internet, social media, online reservation etc. She can search all information on the computer easily.

This course helped in her study. She satisfied this course & training.

Occupation

(20)

Ambedkar Nagar and Kharadi Village Analysis before deployment of NDLM Center

Internet Users Mobile Phone User & Purpose

Email Id Users

30%

70%

Yes No

15%

85%

Yes No

15%

85%

Yes No 95%

0%

20%

40%

60%

80%

100%

25%

75%

Yes No

0%

20%

40%

60%

80%

100%

Yes No

In Kharadi, 95 percent people use mobile for calling; 25 percent use mobile for other activities like music download

In Kharadi village only 25 percent citizens have Smart- phone’s.

In Kharadi,30 percent people is used internet.

In Kharadi village only 15 percent citizens become Profes- sional Degree holder.

In Kharadi village only 10 percent citizens have Email Id.

In Kharadi village only 15 percent citizens have Computer

Knowledge.

(21)

Ambedkar Nagar and Kharadi Village Analysis After the NDLM Center deployment

Occupation

Male & Female Learner Ratio

Training Impact

Learner Age Group

Learner Education

Post NDLM Literacy Ratio

11%

9% 0%

78%

1% 1%

Hosewife Salaried Pvt. Emp Salaried Govt. Emp Student

Agriculture Labour

53%

47%

44%

46%

48%

50%

52%

54%

90% 90% 91%

72%

35%

45%

10%

15‐21 22‐32 33‐45 45‐60

25%

45%

25%

10%

09th ‐10th 11th‐12th 12th‐15th Post Graduate

In Kharadi, 11%,Housewife 9%,Private emp 1%,Govt emp 1%,Agriculture 1%,labour 1%& 78% Student.

In Kharadi, learner age group 15-21yrs is 35%,22-35-yrs is 45%,33-45yrs is 10% & 45-60yrs is 10%.

In Kharadi, 95 percent people use mobile for calling; 2 per- cent use mobile for other activities like music download etc.

In Kharadi, Male Female Ratio male learner is 53% & Fe- male Learne is 47%.

95% 90% 91%

80% 72%

In Kharadi, uses of Google is 90%,facebook is 90%,Email

95% & Ecommerce is 72%.. In Kharadi, computer fundamental is 85%,Operating system is 90%,Internet is 95%,Social netw 95% & Ecommerce 72%

(22)

Locations and Human Impact Case Studies

Suryaprakash Nagar & Samrth Nagar (Digital Van II)

Suryapraksh Nagar and Samarth Nagar are located in Pune city of Maharashtra state.

The Suryaprakash Nagar and Samarth Nagar has a total population of 440 and 456 respectively peoples.

There are about 224 houses in both area and 76 per‐

cent has a literacy rate, including 51 percent male literacy and 49 percent female literacy.

Both location landed with slum community and also has many facilities such as banks, hospital, police sta‐

tion, post office; Both location landed in MIDC area so near about area covered by many software compa‐

nies.

This NDLM center was launch in the Digital Van by Zensar Foundation and Pune Municipal Corporation in partnership with Nasscom Foundation and imple‐

mented by Pragatee Foundation and it was the first digital van launched in Pune city for facilited to slum

communities.

On 1^st June 2016, Zensar Foundation and Pune Mu‐

nicipal Cporporation was launched the National Digital Literacy Mission center inside the digital van (mobile van) with total 10 chrome book and 2 laptops, LCD Screen, digital camera, printer and scanner. Being the first Digital van in pune city.

(23)

Human Impact Case Study

Education Village:

State Email Occupation Anjana chavan

: 11^th Suryaprakash nagar

: Maharastra : Zensarvan2@gmail.com

: Student

ANJANA ANKUSH CHAVAN, 17 years old. She is studying in 11th STD. Her mother worked as a road cleaner and her father works at a construction site. She works as a house keeper. Her go to college along with part time work. She joined NDLM training course. She learned computer basic, email, social media, and online reservation system. After course helped in her study & improve her confidence. She is satisfying with training & trainers. She also en‐

courage to other neighbor to join us NDLM center

Human Impact Case Study

Education Village

State Email Occupation Hanja choudary

: 10^th : Suryaprakash Na‐

gar

: Maharastra : Zensarvan2@gmail.com

: student Hanja mangilal choudary , is 18 years old. She has completed 10^th. Her mother and father works in grosser shop. She works as a tailor. She has joined NDLM training course. She has learned computer basic, email, social media, and online reservation system. After course her study &

improve her confidence. She has satisfied with training & trainers. She also encourage to other neighbor to join NDLM training center.

Human Impact Case Study

Pooja Chavan : 10^th Suryaprakash nagar : Maharastra : Zensarvan2@gmail.com

: Housewife

Pooja durgappa chavan, is 18 years old. She has completed 10th. She is doing tailoring work. She has joined NDLM training course. She has learned computer basic, email, social media, and online reservation system. After complete course help her study & improve her confidence. She has satisfied with training & trainers. She also encourage to friends join this course.

Education Village:

State Email Occupation

Human Impact Case Study

Nikita Bhagaji Hajare : 9^th

: Suryaprakash na‐

gar

: Maharastra :Zensarvan2@gmail.com

: Agriculture Nikita Bhagaji Hajare is 34 years old. She has completed 9^th. She has Joined NDLM training course. Before training she was not able comput‐

er intertent etc. But after training she can handle computer, whatsapp, face book, elctricbill, etc.

She fully satisfied this course. She also encour‐

age to friends join this course.

Education Village

State Email Occupation

(24)

Suryaprakash Nagar and Samarth Nagar, Pune Urban Analysis before deployment of NDLM Center

Internet Users Mobile Phone User & Purpose

35%

65% Yes

No 95%

0%

20%

40%

60%

80%

100%

Email Id Users

In samarth nagar, 95 percent people use mobile for calling;

25 percent use mobile for other activities like music

10%

90%

Yes No 60% 40%

Yes No

In samarth nagar only 40 percent citizens have Smart-

phone’s.

15%

85%

Yes No

0%

20%

40%

60%

80%

100%

Yes No

In samarth nagar,only 35 percent citizen used inter service etc.

In samrth nagar only 10 percent citizens become Profes- sional Degree Holder.

In samarth nagar only 15 percent citizens have Email Id.

In samarth nagar only 15 percent citizens have Basic Com-

puter Knowledge..

NATIONAL DIGITAL LITERACY MISSION - GoodCSR

NATIONAL DIGITAL LITERACY MISSION

PROJECT REPORT

Contents

Part 1 of

NATIONAL DIGITAL LITERACY MISSION PROJECT REPORT

Impact Report

About NDLM Project

NDLM­ Impact Study

Challenges

Opportunities

NDLM Training Impact

Project Outcome

NDLM Households Covered / Impacted with the mission: ‘One digitally literate per household’

The Location wise Impact

Part 2 of

NATIONAL DIGITAL LITERACY MISSION PROJECT REPORT

The Methodology & Human Impact

Methodology of the Impact Study

NDLM Training Method

Locations and Human Impact Case Studies Sudumbare Village

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study Human Impact Case Study

Case Study Human Impact

Sudumbare Village

Analysis before deployment of NDLM Center

Sudumbare Village

Analysis after NDLM Center deployment

Locations and Human Impact Case Studies Ambedkar Nagar & Kharadi Village

(Digital Van I)

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Ambedkar Nagar and Kharadi Village Analysis before deployment of NDLM Center

Ambedkar Nagar and Kharadi Village Analysis After the NDLM Center deployment

Locations and Human Impact Case Studies

Suryaprakash Nagar & Samrth Nagar (Digital Van II)

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Human Impact Case Study

Suryaprakash Nagar and Samarth Nagar, Pune Urban Analysis before deployment of NDLM Center

NDLM Impact Study