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VOLUME: 10, Special Issue 02, (IC-IMAF-2023) Paper id-IJIERM-X-II, January 2023 165 THE ROLE OF TECHNOLOGY IN E-COMMERCE

Seema Shukla

Asst. Prof. Shri Umiya Kanya Mahavidyalaya, Rangwasa, Rau Indore, Commerce Department

Abstract - Electronic Commerce is the Modern Business Methodology To Address, Needs Of Organizations, Traders, trade to reduce prices and to do the following:- To improve superiority, services, rapidity of delivery, more commonly associated with buying and selling of, products and services through computer networks today, EDI – Electronic Data Interchange; Latest and trustworthy way to deliver electronic dealings by computer to computer communication shared with (JIT), Just In Time manufacturing methods, EDI and email used for a lot of years. E-commerce is a transaction of buying or selling online.

Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, Electronic Data Interchange (EDI), inventory managing systems, and automated data collection systems.

Keywords: broadband, e-commerce, financial inclusion, technology.

1 INTRODUCTION

Electronic Commerce is the current Business style To deal with, Needs Of Organizations, Merchants, Commerce to Cut Costs and to do the following :-To improve quality, services, product more commonly associated with buying and selling of information, products and services networks today; EDI – Electronic Data Interchange; Latest and dependable way to deliver electronic transactions by computer communication combined with (JIT) ; Just in time manufacturing methods; EDI and email used for many years. E-commerce is a deal of selling or purchasing online. Electronic commerce draws on technologies through mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), stock management systems, and automated data collection systems. Current digital commerce typically makes use of the World Wide Web for minimum one part of the transaction's life cycle although it is able to additionally use different technologies such as e-mail.

2 LITERATURE REVIEW

For the here study secondary data has been used including obtainable journals, research articles, websites, books, newspaper, reports etc.

2.1 Ojectives

The objectives of present study are:

1) To analyze the present opportunities of e-commerce in India.

2) To examine the growth of e-commerce in India.

3) To examine the challenges and achievable solutions of e-commerce in India.

4) To examine the expectations growth potential of e-commerce in India

The Role of Information and Communication Technology implementation in E- commerce

2.2 Information Processing Successes

Its miles inside the form of transactions as follows:- Transport between computer and customer over public networks; domestic shopping, banking for safety and electronic cash, credit etc, buying and selling partners; managerial assessment making, institution problem solving; operations and supply chain management and interaction advertising, sales,

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VOLUME: 10, Special Issue 02, (IC-IMAF-2023) Paper id-IJIERM-X-II, January 2023 166

marketing. To-day Internet Super highway (I – way) is possible to convert statistics delivery technology for e-trade packages.

There are over 475 providers; Uniform speed, usefulness, levels of skill, cost of telecom services for voice and data services; AT & T has an outstanding attendance in wireless marketplace as well as local get right of entry to clients.

3 SATELLITE NETWORK

It‘s far originally used to move long distance telecommunications and one method video broadcasts. Fiber optics altered the function of satellites in global communication trade.

Fiber optics is the option as it provides higher bandwidth than Satellites. Additionally the ensuing are suitable:-Satellite – available from any spot on the globe. VSAT (very small aperture terminal) satellite uses little ground antennas to provide low data rate point to point networks services. Daily this is increasing for retail markets.

3.1 I-WAY

E-commerce purposes are dependent on I-way. Inside the case of cable TV, method of interactive packages is not attainable. Whereas in I-way, small business facts of publishing uses of equipment like www (World Wide Web) are possible. Possibilities are talk about below: - Publish information by set-up of online servers; customers, end-users or business paying for information on products/services; Information services for commercial govt. &

put. For goods, services. Value-added information providing etc. Components of the information top I-way infrastructure Network right to use tools: consumer, business building tools Local on ramps: Telecom based infrastructure, cable TV based communications, wireless communications, gainful on-line communications Global Information distribution network: spinal column communications & satellite network Business internet provides approved TCP/IP as the standard protocol on their have Networks thus, allowing smooth relationship with the Academic Internet.

3.2 Essential Concepts in Web

URL: Uniform resource locator (Address Scheme).

HTTP: Network Protocol – Hyper text transfer protocol.

HTML: Mark-up Language representing hypertext documents containing list boxes graphics Today ATM interface is an integral part of bank’s communications and market strategy.

3.3 Financial Services

Home Banking, Financial Services, Financial News.

3.4 Essential Services

Residence shopping, electronic catalogs, Telemedicine, remote diagnostics.

3.5 Education and Training

Interactive learning, multi-user games, Video conferencing on-line databases.

3.6 Secured Electronic Transmission

It engage Data Security, Communication Security, Message privacy, Message and system truthfulness, Message dispatcher authentication, Identification, Encryption as basis for Data and message safety, Data Encryption standard (DES), Public key cryptography.

 Network Security Solution occupy Security and Web, groups of internet Data and transaction,

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VOLUME: 10, Special Issue 02, (IC-IMAF-2023) Paper id-IJIERM-X-II, January 2023 167

Security and Web: It is a high outline problem; Day by day of applications forwards commerce; Many Client - Server authentication need Server authentication, Privacy using encryption,

Data integrity: Categories of internet data & Transaction: Several categories of data must be encrypted; Public data have no security restriction; Copyright data have content that is copyrighted but not secret; confidential data is secret; Secret data’s existence is secret.

WWW Based Security Schemes: Secure HTTP (S-HTTP) is a revision of HTTP, enabling the incorporation of various cryptographic message formats, most of security takes place at the protocol level; Security Socket Layer (SSL) uses RSA security to wrap security information around TCP /IP based protocols.

3.7 Firewall

It is the barrier between the corporate Network and the outside world (untrusted network).

It is a technique of placing a device, a computer or a router connecting the network and the internet. It is to manage and monitor all traffic between the outside world and the local network. Typically the device consent to insiders to have full right of entry to service on the outside world while granting access from the outside only selectively, based on log on name, password, IP address or other identifiers.

4 EDI – APPLICATIONS

4.1 Electronic Data Interchange (EDI) applications are as follow-

Railway rolling stock observing; Ship (Cargo plans for container ships); Ship berthing, scheduling notices; Notification of dangerous goods on ships, trains, planes; Exchange of CAD, CAM papers; Tender tracking; Lodgment of law court documents; Notification of records documents; Ship manifests, airway bills ,Customer clearances; Airline Tickets completion; International cross edge trade; Electronic fund transfer; Health care EDI for wrap claims; computerized and retail procurement; International trade and EDI in this context, deals capability which permits previous, simpler, broader and less costly using EDI and required strength of EDI is a topic admirable of punctual, calculate and intense concentration.

4.2 Electronic Brokerages in Internal Markets

In India, a company is delivering groceries, prescriptions etc to more than 10,000 households. Using a PC, shoppers can browse and types in an order. Supplies and services distribute them as soon as probable.

4.3 Governmental Regulation

The Information Technology Act 2000 Governs The Basic Applicability of E Commerce.

4.4 E-Commerce Impact

Economists have conjectured that e-commerce ought to lead to make stronger price competition, as it enlarges clients' ability to get together information about goods and charges. Research by four economists at the University of Chicago have found so as to the growth of online shopping has moreover affected industry structure in two areas that have observed significant enlargement in e-commerce, bookshops and travel agencies.

4.5 Contact on Supply Chain Management

For a long time, companies had been concerned by the gap between the benefits which supply chain technology has and the solutions to deliver those benefits.

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VOLUME: 10, Special Issue 02, (IC-IMAF-2023) Paper id-IJIERM-X-II, January 2023 168 4.6 Impact on Employment

E-commerce facilitate generate novel job chances due to information connected services, software app with digital products. At same time, it also causes job losses as it substitute traditional shopping and do not require sum of in-store staff.

4.7 Impact on Consumers

By way of the continuous continued existence of e-commerce, it get handiness for consumers as they do not have to depart home and only need browsing website online, mainly for business the goods which are not sell in nearby shops. Along with the e- commerce and its restricted charm that has appeared gradually, virtual venture, virtual bank, network marketing, online shopping, outlay with advertising, such novel terms which is unheard-of and now has become as familiar to people.

5 DISCUSSION

From a catchphrase to actuality, E-commerce in India has been skill an exponential development. Regularly India is a country where most of the shopping is done in unorganized marketplace and near store. The same Indian clients, who were earlier content with that, are these days looking for simple and contented method of shopping- resulted in quick growth of e-commerce. These days people can shop from anyplace within minutes, be it home or place of work. The online marketplace space in the country offers wide range of goods and services ranging from travel, hotel reservation, matrimonial services, fashion accessories, electronic gadgets, virtual goods such as books and music download, software, games and even groceries etc. E-commerce has condensed the gap between the producer and customer. In India there is huge range of e-commerce because internet infiltration in India is 36.5% as on 30th June 2016 (As per internetworldstats.com) and is growing at a quicker rate. According to statist the retail e-commerce sale complex annual enlargement rate from 2016-2020 in selected countries hows that Indonesia will rank first in terms of e- retail growth with a growth rate of 18.82% in projected period. India is ranked second with a retail e-commerce CAGR of 16.98%, altering lifestyle, increasing internet penetration, growing disposable income are the main factors that will lead to enlargement of e-commerce in India. E-business market is mainly driven by innovation and nonstop technology led solution and these are expected to continue in future.

6 EXPECTED BENEFITS FROM E-COMMERCE

Companies appreciate e-commerce to accomplish in general organizational growth.

These improvements are probable to be the result of three main profits:

• Enhanced consumers service before, during, and after sales

• Better relations with suppliers and the financial community

• Enlarged economic income on shareholders and investment owners

6.1 E-Commerce Limitations

In implementing e-commerce, of route there are obstacles that are typically encountered, namely, among others:

 High expenditure

 Fear about security issues (access to personal data, information)

 Software that is not yet renowned or not yet obtainable

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VOLUME: 10, Special Issue 02, (IC-IMAF-2023) Paper id-IJIERM-X-II, January 2023 169 6.2 The Scope of E-Commerce

India is not only famous for its big mobile market, but also anything linked to social, e- commerce and games. Many people who are paying attention in e-commerce in Indonesia, previous year was the year of e-commerce, marked by the start on top of more than 20 e- commerce companies. And of course many of them later unsuccessful, leaving established players like, Toko Bagus, Plasa, Rakuten Kemana, Tokopedia, Berniaga etc. But so far, there has not been enough success in this very wide and opportunity-filled market. There are a number of problems they face in running their big business, including behavior, imbursement facilities, mobile, logistics facilities, and regulations.

7 CONCLUSIONS

E-Commerce isn't a brand novel industry, technically speaking, but it's far creating a brand new monetary model most of the people agree that e-commerce will positively effect monetary society in the destiny, but in its early degrees its influences are tough to gauge. A few have cited that e-trade is a kind of incorporeal revolution. e-trade has numerous social benefits: one, the value of going for walks an e- trade business could be very low while as compared with strolling a physical keep; two, there may be no lease to pay on costly premises; and three, business strategies are simplified and much less man-hours are required to run a typical business easily in the region of law, schooling, way of life and additionally policy, e-commerce will maintain to upward push in impact. E-commerce will certainly take humans into the details society.

BIBLIOGRAPHY

1. Abdulkader, S. J., & Abualkishik, A. M. (2019). Cloud Computing and Ecommerce in Small and Medium Enterprises (SME’s): the Benefits, Challenges. PP 167-189.

2. Aljifri, H. A., Pons, A., & Collins, D. (2003). Global e-commerce: a framework for understanding and overcoming the trust barrier. Information Management & Computer, 11(3). , PP 130-138.

3. Chanana, N., & Goele, S. (2012). Future of e-commerce in India. International Journal of Computing &

Business Research, Proceedings of ‘I-Society. , PP 178-199.

4. Dahlberg, T., Mallat, N., Ondrus, J., & Zmijewska, A. (2008). Past, present and future of mobile payments research. A literature review. Electronic Commerce Research and, PP 165-181.

5. Dholakia, M. P. Prospects of E-Commerce and its future implications in India.

6. Dr. Urvashi Sharma, Bhavana Rajput. (n.d.). Future of E-commerce in India.

7. Grüschow, R. M., Kemper, J., & Brettel, M. (2016). How do different payment methods deliver cost and credit efficiency in electronic commerce?. Electronic Commerce Research and Applications.

8. Jong Woo Kang, Tengfei Wang, and Dorothea Ramizo. (2021). The Role of Technology in Business-to- Consumer. Dorothea Ramizo: ADB Economics Working Paper Series S. No. 632.

9. Mobile Internet in India 2015, Report by IAMAI and IMRB.

10. Mitra, A. (2013). E-commerce in India-A Review. International Journal of Marketing, Financial Services &

Management Research, 2(2), PP 126-132.

11. Ms. M. Manjuladevi. (2019). Impact of Technology of Ecommerce. IJRAR1AQP042 International Journal of Research and Analytical Reviews (IJRAR) (E-ISSN 2348-1269, P- ISSN 2349-5138) , PP 243-247.

12. Sarode, R. M. (2015). Future of E-Commerce in India Challenges & Opportunities. . IJAR, 1(12), PP 646- 650.

13. Tarafdar, M., & Vaidya, S. D. (2006). Challenges in the adoption of E-Commerce technologies in India: The role of organizational factors. International Journal of Information Management, 26(6), PP 428-441.

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