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What has LEAN Done for Me Lately?

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What has LEAN Done for Me Lately?

Stephen Huff

Director of Engineering & Technology Roll Sciences / Imperial Rubber Products, Inc..

AIMCAL Web Coating Conference 2012 October 22, 2012

Myrtle Beach, South Carolina

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A Systematic Way of Looking at Every Process in Your Company

Its Objective is to Create Optimal Value to the Customer

It Highlights Waste So That It Can Be Eliminated

It is CULTURE CHANGE!!!!

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Existing Quality Tools Weren’t Enough

Quality & Yield™ (Q&Y), SPC, TQC, 6 Sigma, DOE’s, etc. are only tools. These tools are useful but don’t deliver the complete package.

Lead Times Had Grown Too Long

Common lead times for the industry last into the weeks but we wanted to provide a better option for our customers.

LEAN is a Culture Change!! Only 15 – 20% of LEAN is made up of technical tools.

Manufacturing Processes Were Not Optimized

Documentation control was not robust and sometimes relied upon “Tribal Knowledge”

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Before Implementing LEAN, A Set of Objectives Needed to be Established.

Highest Quality

From These Goals, our KPI’s (Key Performance Indicators) Were Developed

Shortest Lead Time

Lowest Cost (Most Efficient Use of Resources)

Our “True North” / Guiding Principles

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Safety

Cleaning Up and Clearing Out of Out-Dated Machinery & Processes

LEAN Teaches that the 5 S’s are the Foundation for All Future Improvements. We Added the 6

th

S, Safety

Sort Out

Straighten

Organizing: Everything Has a Correct Place (Shadow Boards)

Scrub

Cleaning

Standardize

Assigning Specific Duties to be Done on a Regular Basis

Sustain

Discipline, Make Sure to Not Fall Back Into Old Habits!!

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Six 48 Foot Truckloads of excess material were Removed from Our Facility. Four Truckloads were able to be Recycled

Shadow Boards Were Developed.

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Transportation

A Mature LEAN Operation Will On Average Be

400% More Productive By Eliminating the 8 Wastes

Inventory

Motion

Waiting

Over Processing

Over Production

Defects

Intelligence

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LEAN Requires Culture Change! Changing a Culture is a Difficult Endeavor with Many Road Blocks

Change Goes Against Status-Quo

The Tribe Already “Knows the Best Way” to Do It

Misconceptions

Lack of Buy-In by Technical Staff

Under-Committed Top Level Management

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Customers Benefit When Working with a LEAN Integrated Company

High Quality Products

Predictable Delivery Schedules

Stable Pricing

More Responsive Customer Service

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By Eliminating the 8 Wastes, The LEAN

Manufacturing Process Produces Higher Quality Products.

RMA Rate Was 3% of Products Produced

After LEAN Implementation and Waste Reduction, RMA Rate Has Declined to 0.3%

Product Delivered to Customer In Spec 99.7% of the Time Good, But Not Good Enough!!

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The Roller Industry Directly Supports Diverse

Manufacturing Companies. (Our Product is Process Critical)

We Discovered Our Real COTS (Complete and On- Time Shipment) was around 50%

After LEAN, COTS is 96% YTD (98% The Last 2 Months)

Customers Can Trust Delivery Schedules

Maintenance / Trial Schedules Don’t Have to be Altered

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The Market Sets The Price That A Customer Pays for the Product or Service.

Tough Economies Increase Competition

Companies Utilizing LEAN Become More Efficient Than Those That Don’t (400% on Average)

Higher Efficiency Companies Can Offer Higher Quality Products At Stable & Competitive Pricing

Continuous Improvement Lends Itself to an Optimized Process Helping to Prevent Pricing Fluctuation

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Every Day, a Representative from Sales Management,

Engineering, Pre-Production, Manufacturing and Customer Service walk the Floor in Our GEMBA Walk.

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After the GEMBA Walk, Opportunities for Improvement Are Discussed and Then Analyzed Using the PDCA Methodology.

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Companies Embracing LEAN Will Benefit in Many Ways

Reduced Internal & External Rejects

Improved COTS Percentage

Overall Lead Time Reduced

Improved Working Environment

Lower Levels of Backlog

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LEAN Manufacturing Dictates Continuous Improvement. As the Process Improves and Becomes More Efficient, The Work Moves Through the Process Faster

Before LEAN, A Standard Recover & Grind Took 15 Work Days

After LEAN, A Standard Recover & Grind Takes an Average 5.7 Work Days

More Satisfied Customers

Less WIP and More Capacity With Fewer Resources

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Backlog is CASH. Large Amounts of Backlog Equals Large Amounts of Money That is Sitting There Collecting Dust!

Backlog is Seen By Employees As a “Security Blanket”

LEAN Receiving and Pre-Production Methods Move Product Into Production in Less Than 2 Days

Backlog Reduces Itself As Processes Become More Efficient and Work Moves Through the Plant Faster

Before LEAN

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By Following the 6 S’s, The Manufacturing Floor is Sorted, Straightened, and Scrubbed Continually.

Production Facility is Neat and Uncluttered

Unobstructed Views Enable Visual Management

Everything Has Its Place (Shadow Boards)

No More “Hunting” for Inventory, Parts, or Tools

Safety Is Foremost

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Both Customers and Implementing Companies Benefit From LEAN Manufacturing

LEAN Is A Method of Continuously

Improving All Aspects of Your Company

LEAN Is More Than Just A Tool to Improve Quality

LEAN Is CULTURE CHANGE!!!!

Without a Culture Change, LEAN Will FAIL !!

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Stephen Huff

Director of Engineering & Technology Roll Sciences / Imperial Rubber Products, Inc.

[email protected] www.imperialrubber.com

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