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A COMPAM TNE STUDY OF JOB SATISFACTION OF EMPLOYEES IN GERMAN AND
. JAPANESE ORGANIZATION
By
MOHAMED YUSUF KHATRI ABDULLAH
Research Report submitted in partial fulfilment of the requirements for the degree of Master of Business Administration
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DEDICATION
To my beloved mother.
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ACKNOWLEDGEMENT
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I would like to express my deepest gratitude and appreciation to my supefVlsor, Professor Dr. Mirz.a S. Saiyadain for ~~-tireles~ and }l!.Y.~luable help-towards guiding,---
encouraging and advising me during the course of my conducting this project. -- -- ... ,_..•;-... ·c.- • ,·,..-~ - ... ~.
I would like to express my deepest gratitude and appreciation to Dr. Syed Azizi Wafa for his constant guidance ;md assistance provided until his sabbatical leave.
I would also like to express my gratitude to the Dean, Deputy Dean, Professors, Lecturers and staff of the School of- Managment for their assistance and support provided throughout my MBA course .
. 'ram also appreciative of Mr. Sashedaran, Miss Saw Hooi Clmen, En. Hussein MollC!
Zain and Major Amir Ahmad Abdul Majid for their assistance thoughout the various stages of my MBA program.
My sincere appreciation also goes to the employees of the 2 electronic firms in Prai
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Industrial Estate' and Bayan Lepas Free Trade Zone for their kind cooperation.
TABLE OF
CONTEl\VJ~s- Dedication ·Acknowledgements Table of contents List of appendix Ahstrak
Abstract
Chapter I - INTRODUCTION
1.1 Bac~ground ofthe Study 1.2 111e Problem
1.3 Research Objective 1.4 Significance ofthe Study 1.5 Scope ofthe Study Chapter 2- LITERATURE I~EVlEW
2. I . Introduction 2.2
2.3
Review on the Impact ofTypes ofManagement Job Satisfaction
2.3.1 Job satisfaction and age
2.3.2 Job satisfaction and gender (sex) 2.3.3 Job satisfaction and marital status 2.3.4 Joh satisfaction and income 2.3.5 Job satisfaction and experience Chapter 3- METHODOLOGY
3.1 Sample 3. 2 Questionnaire 3. 3 Data Collyction 3. 4 Data Analysis
Chapter 4 .:. RESEARCH!FINDINGS
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4. l Sample P~ofile
4.2 Results Chapter 5 - DISCUSSION
5.1 Comparision of Job Satisfaction Level
5.2 Effects ofBiographic Variables on Job Satisfaction 5.3 Limitation~s ofthis Study
5.4 Future Directions REFERENCES
APPENDICES
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VI VII
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Appendix A Appendix B
LIST OEAPPENDIX
Questionnaire
lntercorrelations of job satisfaction items
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_...ABSTRAK
Kajian ini bertujuan menganalisa perbezaan taraf kepuasaan keija di antara pekeija pengeb.laran di organisasi-Jepun. dan pekeija pengeluaran di organisasi Jerman. Kajian
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ini juga ·bertujuan untuk mengkaji kcsan angkubah angkubah ( umur, jantina, jangkamasa pekc~jaan, pcndapatan dan taraf pcrkahwinan) pad a tarafkcpuasan kcrja di antara peketja pengeluaran di orgaiusasi Jepw1 dan pekeija pengeluaran di organisasi Jerman. Data di kumpul melalui borang soalselidik yang telah diedarkan. 56 bor~g
soalselidik dari organisasi Jepun dan 60 borang soalselid.ik dari organisasi Jerman telah
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diterima balik dan data yang diterima itu telah pWI di kaji. Keputusan yang diperolehi menunjukkan bahawa tiada kaitannya diantara jenis pemilik organisasi, kepusan ke1ja
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dan angkubah angkubah yang dlkaji.
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ABSTRACT
This study was conducted to examine the difference in job satisfaction of production workers employed in Japanese and German organizations. In addition it w:1s designed to sec the eflcct of demographic variables (age, sex, experience, income and m~rital
status) on job satisfaction of -employees in these two organizations. Using the •
·' questi.onnaire technique, data was collected fi:om 56 and 60 production workei·s
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working in Japanese and Gennan organizations respectively. The results show that neither the ownership nor the demographic vaiiablcs influenced the job satisfa·ction scores.
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