A project thesis submitted to the Civil Engineering Program Universiti Teknologi PETRONAS In partial fulfillment of the requirement for the. I would also like to take this opportunity to express my deepest gratitude to all clients, architects, engineers and contractors of construction projects for their participation in the questionnaires. The purpose of this research is to study human resources competencies for the successful completion of construction projects and how competencies are defined based on the different working groups of the construction team.
On the basis of the literature review, the researcher will identify some of the competence criteria of stakeholders that are crucial for the successful completion of a construction project. These papers will also present the results of a study aimed at identifying some of the factors that contribute to employee incompetence in construction projects. This report also examines some of the ways to overcome employee incompetence in the construction project.
We hope that these findings will be one of the reference guides for developers, engineers, architects and contractors in their efforts to improve the skills of employees and improve the performance of the construction industry.
INTRODUCTION
- Background of Study
- Problem Statement
- Problem Identification
- Owners
- Engineers/Architects (Designers)
- Contractors
- Significant of the project
- Objective
- Scope of Study
- Relevancy of the project
- Background of Case Study
The ability of each team member to excel in their specialized activities is critical to the successful completion of the project. Statistics from Peterson (2005) show that construction firms have failed in the United States, bringing the total number of construction firms that failed in the eight-year period beginning in 1990 to over 80,000. Delays may also be related to the growing construction industry, which has left many design offices overburdened and understaffed.
In short, these failures are caused by many factors related to the incompetence of the stakeholders in the organization. As a result of this previous failure in the construction industry, this research will focus on competency criteria of construction industry stakeholders, the critical success factor in construction projects, determining the cause of incompetence and finding ways to overcome problems of incompetence for the better. of the construction sector. This report describes the essential characteristics of the construction team members who should be considered competent.
This research will focus on the competency criteria of stakeholders in construction teams, namely owner/client, engineering consultants, architects and contractors.
LITERATURE REVIEW
- Introduction
- Types of Competency
- Competency in Human Resources in Construction Projects
- Competency Criteria of Different Work Group in Construction Projects
- Competence Developer / Client
- Competence Engineering Consultants
- Competence Architects
- Competence Contractors
- Critical Success Factors (CSFs) in construction projects
- Client-related Factors
- Design team-related Factors
- Contractor-related Factors
- Identification of the Critical Success Factors in Human-Related Factors
- Factors Contributing to Employee Incompetency
- Procrastination
- Poor Communication
- Inexperienced
- Lack of Training
- Handling of Multiple Projects
- Poor Management System
- Complexity of the job
- Problems Causes by Employee Incompetency
- Design Problem
- Delay of construction work
- Accidents
- Ways to Overcome Employee Incompetency
- Provide training
- Motivation
- Using feedback
- Close supervision
- Disciplinary Action
In a construction environment, for example, engineering consultants have different job competencies than architects and contractors. As global business competition in construction projects focuses on cost-effectiveness, quality of projects and value in design, consulting firms, architects and contractors compete with each other to win the contract. The field of competency development is growing within the members of the Building Infrastructure and Building Construction teams.
Honesty is at the heart of every successful business relationship, and successful completion of construction projects. In any infrastructure projects, architects will translate the client's needs into a drawing. They must consider many factors such as materials, cost, structural stability, aesthetic and practical qualities of the design.
Interest in cultures and other disciplines: Keeps an eye open to the uniqueness of the culture and is able to draw ideas from the culture to produce a beautiful masterpiece. Excellent listening skills: To fully understand customer needs, as well as the needs of builders and other involved parties. Possesses solid technical skills: Great architects are able to successfully incorporate technical elements into their designs and take into account the unique requirements of certain building materials.
Trained architects can visualize the final results through all steps of the design and construction processes. The success of construction projects, especially large ones, is a challenging matter and depends on several aspects, which may include human-related factors, management-related factors, and external environmental factors. There are a number of human factor variables that influence the success of construction projects that have been identified through literature reviews.
Customer-related factors relate to customer characteristics in terms of customer experience, understanding of construction project organization, project financing, trust with the construction team, customer construction needs, accurate explanation, mitigation owner risk and client project management. Owner's risk attitude (willingness to take risk) 8. Client's emphasis on low construction cost 9. Client's emphasis on high construction quality 10. Client's emphasis on rapid construction. To summarize, these findings on critical success factors (CSFs) should indicate which factors are ranked as the most critical to contribute to the success of construction projects.
Calculation errors in the design phase usually occur due to carelessness, poor assumptions, lack of experience and lack of knowledge and understanding of designs and material selection.
METHODOLOGY
- Research Methodology
- Personal Interview
- Questionnaire Survey
- Data Analysis
- PROJECT ACTIVITIES AND KEY MILESTONES
Each interviewee will be from different members of the construction team, the consultant, the architect, contractors and the owner himself. This interview aims to explore a personal view of the interviewee about factors that contribute to employee incompetence and their methods and/or ideas to overcome employee incompetence. This study is made to have genuine information that is essential to realize the problems faced by the construction projects.
The purpose of conducting the survey in this study is to validate the findings of the literature review. Distribution of surveys through e-mail and hard copies was done to find the extent and the factors that contribute to incompetence in construction projects. The second part of the questionnaire contains eight important questions related to factors that contribute to employee incompetence, while the third part of the questionnaire is based on the ways to overcome employee incompetence which contains five questions.
The survey questionnaire will target only the key members of the construction industry which are the owner/client, consultants, architects and contractors. Data from the questionnaire survey will be used to analyze to determine the most important factors contributing to employee disability and the best way to overcome employee disability in the construction industry.
RESULT AND DISCUSSION
- Overview
- Profile of Respondents
- Critical Success Factors (CSFs) contribute to success of a construction
- Factors Contributing to Employee Incompetency
- Practices adopted by employers to overcome employee incompetency
One of the main objectives of this research is to determine the critical success factors (CSFs) that contribute to the success of a construction project. All four critical success factors for project success ranking are agreed by the majority of respondents with experience, knowledge, intelligences/thinking skills and technical skills ranking first, second, third and fourth respectively. The majority of respondents agreed that experience is the most important aspect of critical success factors for construction projects because experience underpins all the other 3 elements.
Incompetence can be caused by many factors and for this research the researcher listed some of the most critical factors that cause incompetence. From the table, poor communication ranks among the most critical factors that cause employee incompetence, followed by inexperience, poor management system, managing multiple projects, lack of training, job complexity, and finally procrastination as the least cause of incompetence. As expected, the majority of respondents agree that the main culprit is poor communication.
While the lack of training is seen as more critical than the complexity of the task, because complexity is seen as something very subjective. A task is considered complex because the person performing it lacks knowledge and skills. But with proper training and increased knowledge and skills, complex work becomes less complicated, so the reason why lack of training causes more incompetence of employees than the complexity of the task.
In an interview, one of the respondents explains that motivation can boost an employee's attitude towards handling the task at hand. Usually these employees are confronted in a short session and are explained the organization's goals and how the task he is responsibly assigned plays a very important role in realizing the goal. He also said that lack of motivation is the cause of incompetence and injecting motivation works all the time.
Close supervision by more experienced employees is also one of the common practices to improve the competency of inexperienced employees. However, this method of guidance would ensure that an employee is too reliable and does not take the initiative to find solutions independently and also distracts from the work of the other employee.
CONCLUSION & RECOMMENDATION
From the survey, the researcher also discovered effective ways to improve the skills of employees. It is observed that the most common practice of employers is to provide the necessary training to an incompetent employee. This includes engaging them in learning workshops and seminars to improve their knowledge and skills.
While undertaking disciplinary measures are the least chosen ways to improve competence as the success rate of these methods is quite low. Overall, based on all the research and findings of the survey done, it is evidence that competence in human resources is very important towards the success of a construction project. The four elements of critical success factors discovered and discussed in this research paper can help an organization achieve the standards set by the construction industry.
Factors that cause incompetence and ways to improve employee competence are also determined to guide developers, engineers, architects and contractors in their efforts to improve the competence of their employees. The changing bias of project management research: a consideration of the literature and an application of existing theory. Toward the development of competency-based measures for construction project managers: contextual behavior should be distinguished from task behavior.
Albert, P.C Chan., David Scott & Ada, P.L.Chan (2004), Factors Affecting Construction Project Success, Journal of Construction Engineering and Management, Vol. Ashley & Jaselskis (1987), Determinants of building project success, Project Management Journal, Vol. 1992), Elements of Successful Project Management. Journal of System Management, p. 1997), a comparative study of the causes of time overruns in construction projects in Hong Kong.
All information will be treated as CONFIDENTIAL and will be used for academic purposes only. What are the factors that play the most important role in determining the success of a project based on your opinions/experiences. any other practices that respondent deems necessary) 6. 52 SECTION C: FACTORS CONTRIBUTING TO EMPLOYEE.
