industrial training report

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UNIVERSITI TEKNOLOGI MARA

FACULTY OF INFORMATION MANAGEMENT

PERBADANAN PERPUSTAKAAN AWAM PULAU PINANG (PPAPP)

PREPARED BY:

KHAIRUL AZRI BIN MAT KIA 2015430958

BACHELOR OF INFORMATION SCIENCE (HONS) LIBRARY MANAGEMENT (IM244)

1

^ST

AUGUST - 31 DECEMBER 2018

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PERBADANAN PERPUSTAKAAN AWAM PULAU PINANG

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ACKNOWLEDGEMENT

First of all, we would like to thank Allah S.W.T for giving us the chance and the opportunity to complete my industrial training started from August until December.

Other than that, i would like to thank Sir Mohd Nairn Bin Mohd Nasti for her continuous support, guidance, comments and and come to visit me at industrial training.

Without her guidance and knowledge on this report, we won't be able to finish the assignment on time.

Besides that, l would also like to acknowledge all staff at Perbadanan Perpustakaan Awam Pulau Pinang (PPAPP) especially my advisor Cik Norma binti Abdullah@Omar for giving me chance to training at PPAPP and give me support to do a special project although she busy with her duty.

Finally, [ would like to extend special thanks to our beloved family especially our parents for giving support in terms of motivation, finance and understanding our difficulty finishing my practical training because without their encouragement and support we will not finish this assignment on time.

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ABSTRACT

Scope of Information Management studies has provided challenges to anyone who involve on it that are not focusing on one thing. In order to finish writer study, writer have to occupy industrial training in Public Library.Trainee have chosen to do internship at Perbadanan Perpustakaan Awam Pulau Pinang (PPAPP). Trainee have five months starting from I ^st August to 31^st December 2018. Based on trainee observation in PPAPP is a great mechanism for student in order to acquire and gains a high quality of knowledge and experience . PPAPP is recommended place to undergo the internship. [t is because PPAPP have equipped to fulfill the studies and course.

During the Trainee practical training, PPAPP gives priceless experience and train me how to be a good worker in order to be more multitasking, improve trainee self

confidence level when dealing with people and this the things will come benefit to practical student like me. The trainee learned a lot of things that cannot be achieved in trainee previous studies during practical training. The trainee also learnt a lots of things that should acquire in order to be a good and successful librarian or information professional. As a information students, we should be knowledgeable in order to deal with problem that might arise. Last but not least, the experience during indusrial training is the best method in order to enhance the knowledge of the Information Management student.

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Table of Contents

ACKNOWLEDGEMENT ...

.

...

i

ABSTRACT ... ii

CHAPTER 1: INTRODUCTION

... 3

1.1 Background of the organization ... 4

1.2 Organizational Structure ... 10

CHAPTER 2: ORGANIZATION INFORMATION ... 11

2.1 Departmental Structure ... 11

2.2 DEPARTMENT FUNCTION ... 18

2.2.1 Collection Development & Management Department ... 18

2.2.2 Library Services Department ... 19

2.2.3 Library Network Department.. ... 21

2.2.4 Planning and Development Department ... 23

2.2.4.1 Objective ... 24

2.2.5 Information Technology Department.. ... 24

2.2.5.1 Objectives ... 25

2.2.5.3 Quality Objectives ... 26

2.2.6 Management of Services Department ... 26

CHAPTER 3: INDUSTRIAL TRAINING ACTIVITIES ... 28

3.1 Activities/Task ... 28

3.1.1 Library Services Unit ... 32

3.1.1.1.3 Discharging materials ... 35

3.1.1.4.1 Receiving of Media Materials ... 41

3. 1.2 Library Network Department ... 4 2 3.1.3 Information Technology Department..

... 44

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3.1.6 Information Literacy Unit ... 46

3.1.7 Collection Development and Management Department.. ... 46

3 .1. 7. 1.4 Acceptance of materials ... 5 1 3.2 Special Project. ... 61

3.2.1 Kembara anak merdeka 2018

... 61

3.2.2 Second Special Project..

... 64

CHAPTER 4: REFLECTIVE WRITTING ... 66

4.1 Application of knowledge, skills and experience in undertaking the task (Knowledge Gained) ... 66

4.2 Personal thoughts and opinion (Reflective tone) ... 68

4.3 Lesson learnt

... 69

4.4 Limitations and Recommendations ... 70

CHAPTER 5: CONCLUSION ... 71

REFERENCES ... 72

APPENDIX ... 73

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