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Perception and Destination Characteristics

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UNIVERSITI TEKNOLOGI MARA

Malaysia as Wedding Destination:

Perception and Destination Characteristics

MUHAMMAD HAFIZIB ZAMRI

MASTER IN TOURISM MANAGEMENT

FACULTY OF HOTEL AND TOURISM MANAGEMENT

June 2013

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Candidate’s Declaration

I declare that the work in this thesis was carried out in accordance with the regulations of Universiti Teknologi MARA. It is original and is the result of my own work, unless otherwise indicated or acknowledge as referenced work. This topic has not been submitted to any other academic institution or non-academic institution for any other degree or qualification.

In the event my thesis be found to violate the condition mentioned above, I voluntarily waive the right o f conferment o f my degree and agree be subjected to the disciplinary rules and regulations of Universiti Teknologi MARA.

Name o f Candidate Candidate’s ID No.

Programme Faculty Thesis Title

Signature of Candidate Date

Muhammad Hafizi b. Zamri 2011951037

Master of Tourism Management

Faculty o f Hotel and Tourism Management Malaysia as Wedding Destination: Perception and Destination Characteristics

17 June 2013

i

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ABSTRACT

Wedding is once-a-life event in people's life. Comparing with the other personal events, such as birthday and anniversaries, wedding is more complex, because it involves friends and families and a range of related service activities covering from catering to entertainments and selection o f venue. As of today, there are very limited studies regarding the arrival o f international tourists for wedding event purposes in Malaysia. Therefore, this study intends to identify the perception of international bridal tourists on Malaysia as their chosen wedding destination. It also aims to find out the most significant characteristics towards the arrival o f international wedding bridal couples to have their wedding events in Malaysia. A qualitative approach was considered to be the most effective research method and semi structured interview was used in getting information from the potential couples. This research conducted semi structured online and face to face interviews with nine international bridal couples. Findings clearly revealed that the uniqueness of Malaysian culture and the wedding venue are the main factors why these international bridal tourists choose Malaysia as their wedding destinations. This study provides great benefits towards local event planners especially professional wedding planners on the potential o f leveraging the local resources as a wedding tourism destination. Results of the study is useful for maintaining and upgrading o f the potential factors to more advance level and could generate more income and indirectly helping to promote Malaysia as a bridal tourism hub among the international bridal couples.

Keywords: Wedding events, Wedding Destination, Bridal Tourism, Wedding Management,

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ACKNOWLEDGEMENTS

In the name o f Allah, the Most Gracious and the Most Merciful Alhamdulillah, all praises to Allah for the strengths and His blessing in completing this thesis. Who gave me perseverance to face many challenges in life since I embarked in this journey.

I would like to express my gratitude to my supervisor Dr. Lim Lay Kian for the useful comments, remarks and engagement through the learning process o f this master thesis. Who has the attitude and the substance o f a genius: she continually and convincingly conveyed a spirit o f adventure in regard to research and scholarship and an excitement in regard to teaching. Without her guidance and persistent help this dissertation would not have been possible. For that I hope and pray that God will consistently bless her with all the goodness that she deserves. Thank you so much Dr. Lim.

I would like to thank my lovely wife, Annisa Md Yasin, for her love, kindness and support she has shown during the past one and the half years it has taken me to finalize this thesis. Despite of many challenging obstacles that we both faced, you never fail to be there when ever I need you. I wished you the best for your thesis as well. I thanked Allah for bestowed me a supportive and wonderful wife. May Allah bless you. Furthermore I would also like to thank my parents for their endless love and support. Special thanks as well to my brother and sister whom I owe a lot for supporting me and trusting me with every decision that I make especially to pursue for my postgraduate level. I love you all.

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Special thanks to my study mates especially the G.B.N members. Whom I share part of my postgraduate life. Thank you for your encouragement, morale support and kind words whenever I feel demotivated due to circumstances. I will miss the fun, laughing and crying that we shared together. All of this moment will permanently tattooed in my mind for the rest of my life. Thank you sahabat . May Allah Subhahanawataala blesses us.

Muhammad Hafizi b. Zamri June 2013

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