2014 2015 2016 2017 2018 2019 25,000
20,000
15,000
10,000
5,000
0
Analysis
Male 71.5%
Female 28.5%
71.5%
28.5%
0 1,000 2,000 3,000 4,000 5,000
Below 25
25 to 35
35 to 45
45 to 60
Above 60
4,234
Senior Cabin Crew
Discussion Example
Recruiters behavior &
traits
AirAsia has a great tendency (internal recruitments) Social media to fulfil the needs of global expansion
(best platform & low-cost)
SELECTION &
IMPLEMENTATION
RECRUITMENT & SELECTION
The numbers of employees from 2014 to 2019 are rapidly increasing.
The highest number of recruitment is in year 2018 where there are 5,718 of new employee were recruited.
Number of staff (ground staff, pilot, cabin crew) is increasing due to the demand these past years.
7,171 87 82 80 66 62
17 12 11 10 112
Other countries
7,710
1,550
1,414 462
50
Age Group
97.46%
2.54%
93.84%
6.16%
Captain
Co-Pilot
63.34% 36.66%
Cabin Crew
55.60% 44.40%
Personnel policies
Recruitment sources AirAsia used third
party (job-portals)
& ads (social media)
RECRUITMENT &
IMPLEMENTATION
AirAsia maintain its cordial relationships with the recruiters to gain the best talent &
receive essential information
SCREENING RESUMES & APPLICATION SCRUTINY OF APPLICATION
CONDUCT A SERIES OF TESTS PERSONAL INTERVIEW
REFERENCE & BACKGROUND CHECK MEDICAL TEST
FINAL SELECTION PLACEMENT
Interviews Document check Selection stage
Teamwork activity Individual talent
I N T R O D U C T I O N
C O N C L U S I O N
AirAsia is a type of business that provided flight service to everyone and was designated to operate both domestically and
internationally, started services in 1996. A company’s strength is built on the quality of its employees. The Human Resource Department in AirAsia has responsibility for recruiting and retaining talented employees. When employee enters an organization, everything from signing their contract to paying their wages and catering for their training needs is facilitated by the human resource function.
In Air Asia, the recruitment and selection process is the time that not only recognizes an applicant with the expertise and willingness to do the job they are looking for but also seeks someone who shares and endorses the core values of Air Asia. The selection function offers a crucial
opportunity to reflect on what Air Asia may offer applicants. It is important to choose carefully, interview the candidates efficiently.
Dessler, G. (2016). Human Resource Management Fifteenth Edition. Pearson. | AirAsia Berhad Annual Report (2016) | Muller, J. (2020). AirAsia's number of employees FY 2014-2019. Statista.
Source
BH30903 | Human Resource Management in Organizations
Prepared by Siti Rabiah Abdul Rauf
