THE RELATIONSHIP BETWEEN ORGANIZATlONAL POWER

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THE RELATIONSHIP BETWEEN ORGANIZATlONAL POWER AND JOB SATISFACTION AMONG EMPLOYEES AT MAJLIS

SUKAN

NEGARA

Prepared for:

MISS NOORAZZILA BINTI SHAMSUDDIN

Prepared by:

AL ARDY ALLY BIN ABDUL RAHIM

BACHELOR IN OFFICE SYSTEMS MANAGEMENT (HONS.)

UNIVE RSITI TEKNOLOGI MARA (UiTM) FACULTY OF BUSINESS MANAGEMENT

2015

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ABSTRACT

ACKNOWLEDGEMENT LIST OF TABLES LIST OF FIGURES

CHAPTER I

1

TIDAK BOLEH D~.~OTOST AT

r

TABLE OF CONTENTS

Page

II

iv

V

INTRODUCTION ... . Background of the Study . .. .... . ... ... ... ... ... ... ... ... .... .... ... .. 1-4

Statement of the Problem ... 4-7

Research Objectives ... 7

Research Questions... 7

Significance of the Study... 7-8 Limitations of the Study... 8-9 Definition of Terms .. ... ... ... ... .. ... ... ... 9-1 O CHAPTER2 LITERATURE REVIEW ... 11

Definition of Organization Power.. ... 11

Legitimate Power. ... 12-13 Reward Power... 13-14 Definition of Job Satisfaction... 14

Supervision... 15-16 Work Condition... 16-17 Organization Power and Job Satisfaction ... 17-19 lndependent Variables ... 19

Dependent Variables ... 20

Research Hypotheses ... 20

CHAPTER 3 METHODOLOGY ... 21

Research Design ... 21

Sampling Frame ... 22

Population ... ... ... ... ... .. .... .. ... ... ... 22

Sampling Technique ... 22-23 Sample Size... 23

Unit of Analysis... 23

Data Collection Procedures... 23-24 Instrument... 25

Validity of Instrument... 25

Plan of Data Analysis ... 25 Pilot Study ... 25-26 Data Analysis Procedure ... 26-28

IV

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ABSTRACT

This study investigated the relationship between type of organization power and job satisfaction at Majlis Sukan Negara. The data were gathered through the questionnaires distributed to the total of 148 employeesand all questionnaires were successfully gathered for used. The result show the types of organizational power provided in Majlis Sukan Negara were legitimate and reward. The study was found that there is a relationship between type of organization power and job satisfaction at Majlis Sukan Negara. All research objectives were met in which the findings indicate that there are positive and significant relationships between type of organization power and job satisfaction. The study showed that organizational power can improve job satisfaction by the need of power in an organization. There is some recommendation that suggested in order increasing the effectiveness using power in an organization that can employees practice it.

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ACKNOWLEDGEMENT

Alhamdulillah, I would like to give thanks to The Most Merciful God, Allah S. W.T. for seeing me through what initially seemed like an impossible journey.

I would like to convey my gratitude to my parenls,Abdul Rahim b Ali and NurAzlina Bernadette, thank you for instilling the confidence in myself to complete this report. It has been a tough journey in order to complete this report. Your support and unconditional love has enabled me to complete this final report. You are my inspiration. Thank you for believing in me when I did not believe in myself. J love you so much Dad and Mom. To my lovely siblings, thank you for your unconditional support during the completion of this report.

I also would like to express my appreciation to my dearest advisor, Miss Noorazzila bt Shamsuddin, thank you for your timeless support and all of your insightful comments and feedback on my drafts during the meeting. Thank you for instilling the bravery in my heart to complete this report when the road of completion seems to be fading away, and thank you for the guidance and the knowledge given to me in order to work on this research and to make sure that it can be completed on time.

Next, to MajlisSukan Negara Administration Department, thank you for giving me the opportunity and assistance to conducted my academic study. Your support throughout the academic study was really admirable and appreciated.

Next, to my adored friends whom worked together with me in completing this research, I owedeach one of you a lot. Thank you for the comments and supportgiven. It is a wonderful moments throughout the completion of this research.

There are a lot of memories and experiences which I gathered before, during and after

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TIDAK BOLEH _DCP'OTOST _AT I

CHAPTER 1 INTRODUCTION

Chapter Overview

This chapter begins wit

h

an introductory

background

of the study

including the background

of

Majlis

Sukan

Negara in Kuala Lumpur.

The

problem

area wi

ll be discussing deeper w1derstanding

end

with a

statement of

problem,

specific

research

objec

tives and researc h questions. Then, it will continue with the

significance

of the study, limitation of study will be following and it will be end with definition

of term.

Background of study

Distributions of power are a natural process happen every day in an organization

(Haugard &

Clegg, 2012)

.

Power is the ability of a person to influence other person (Nelson & Quick, 2012). There are two types of power identified in organizational power which are consist

of reward,

legitimate, and coercive and also personal power consist of expert, and referent (Lunenburg, 2012).

As for this study, the researcher only focused on two types of organizational

power which are legitimate power and reward power. Organizational Power means that

the action that is taken by someone in the organization that will influence the behavior or

benefits of the workers or staff that is working in the organization (Robinson

&

THE RELATIONSHIP BETWEEN ORGANIZATlONAL POWER