UNIVERSITI TEKNOLOGI MARA
FACULTY OF ADMINISTRATIVE SCIENCE & POLICY STUDIES
ETIQUETTE PRACTICE AMONG UiTM SEREMBAN STUDENTS DURING ONLINE DISTANCE LEARNING
MUHAMMAD SYAHMI BIN MOHD GHAZALI 2019290534
NUR FATIN UMAIRAH BINTI SAHAROM 2019253814
AUGUST 2022
ABSTRACT
The purpose of this study is to investigate the practice of etiquette among UiTM Seremban students during online distance learning. This research used a simple sampling method involving 256 campus students who were at home while online learning and teaching took place throughout the Covid-19 pandemic. This research aims to establish important relationships between variables influencing etiquette practice during online distance learning such as learning environment, mental health, self -motivation, student behavior, facility availability, learning modules and time flexibility and its relevance to etiquette practice. The results of this study indicate that learning environment, mental health measures, self-motivation, students’ behavior, facilities availability, learning modules used and time flexibility have played a significant relationship in influencing the etiquette practice among UiTM Seremban students during online distance learning. Based on the research findings, the most influential factor on etiquette practice among UiTM Seremban students during online distance learning is the learning environment.
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ACKNOWLEDGEMENT
First of all, we are grateful and praise God, the Almighty for his showers of blessings for the succession of the research proposal. We are really fortunate and intend to express our deep and sincere gratitude first and foremost to our Supervisor, Madam Nurul Akma Binti Kamarudin for providing us invaluable guidance throughout this research proposal.
We are extremely grateful for what she has offered us. Her supporting personality and good explaining skills give us enlightenment of how to conduct the research as it should be.
She guided us with clear tasks in order to make sure that we met the significant goals and objectives of our research proposal. It was a great privilege and honor to work under her guidance.
Next, we would like to thank the students of Universiti Teknologi Mara Kampus Seremban. They provided us with relevant information in order to make this research proposal a big success. Without the information, we cannot conduct this research smoothly.
Completing this proposal was a challenge for us. However, we would like to express special appreciation to all those who gave us the possibility to complete this research. Once again, a special thanks to our supervisor, and we would also like to acknowledge with much appreciation to our classmates for the information and knowledge that helps in completing our proposal. A special thanks goes to our partner, who gave the best cooperation to assemble parts and gave some ideas, time and commitment to fulfill this proposal.
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TABLE OF CONTENT
DECLARATION...i
ABSTRACT...ii
ABSTRAK...iii
ACKNOWLEDGEMENT...iv
TABLE OF CONTENTS...v
LIST OF FIGURES...ix
LIST OF TABLES...x
LIST OF APPENDICES...xi
CHAPTER 1: INTRODUCTION...1
1.0 Introduction...1
1.1 Research Background...1
1.2 Problem Statement...2
1.3 Research Question...4
1.4 Research Objectives...5
1.5 Scope of Study...6
1.5.1 Level...6
1.5.2 Territory...6
1.5.4 Time...7
1.6 Significance of Study...8
1.6.1 Researcher...8
1.6.2 UiTM Student...8
1.6.3 Community...8
1.7 Operational Definition/Terms...10
1.7.1 Etiquette...10
1.7.2 Students...10
1.7.3 Online Distance Learning...10
1.8 Summary of Chapter...11
CHAPTER 2: LITERATURE REVIEW AND CONCEPTUAL FRAMEWORK...12
2.0 Introduction...12
2.1 Theory of Planned Behavior (TPB)...12
2.1.1 Learning Environment...13
2.1.2 Mental Health Measures...14
2.1.3 Self-Motivation...15
2.1.4 Students’ Behavior...15
2.1.5 Facilities Availability...16
2.1.6 Learning Module Used...16
2.1.7 Time Flexibility...17
2.2 Conceptual Framework...19
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2.2.1 Definition of Conceptual Framework...19
2.2.2 Learning Environment...20
2.2.3 Mental Health Measures...20
2.2.4 Self-Motivation...21
2.2.5 Students’ Behavior...22
2.2.6 Facilities Availability...22
2.2.7 Learning Module Used...23
2.2.8 Time Flexibility...23
2.3 Hypothesis...25
2.4 Summary of Chapter...27
CHAPTER 3: RESEARCH METHOD...28
3.0 Introduction...28
3.1 Research Design...28
3.2 Unit of Analysis...30
3.3 Sample Size...31
3.4 Sampling Technique...32
3.5 Measurement/Instrumentation...33
3.5.1 Measurement...33
3.5.2 Instrumentation...34
3.5.2.1 Variable DV: Etiquette Practice...36
3.5.2.2 IV: Learning Environment...36
3.5.2.3 IV: Mental Health Measures...37
3.5.2.4 IV: Self-Motivation...38
3.5.2.5 IV: Students’ Behavior...38
3.5.2.6 IV: Facilities Availability...39
3.5.2.7 IV: Learning Module Used...40
3.5.2.8 IV: Time Flexibility...40
3.6 Data Collection...42
3.7 Data Analysis...43
3.7.1 Preliminary Analysis...43
3.7.1.1 Pilot Study...43
3.7.1.2 Test of Normality...43
3.7.1.3 Reliability Analysis...44
3.7.2 Testing of Hypothesis...44
3.7.2.1 Pearson Correlation...44
3.7.2.2 Multiple Regression...44
3.7.3 Summary of Decisions in Tabular Format...45
3.8 Pilot Study Results...46
3.9 Summary of Chapter...46
CHAPTER 4: FINDINGS...47
4.0 Introduction...47
4.1 Demographic Profile of Respondent...48
4.2 Preliminary Analysis...50
4.2.1 Reliability Results Full Scale Study...50
4.2.2 Normality Results Full Scale Study...51
4.3 Main Findings...52
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