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UNIVERSITI TEKNOLOGI MARA DETERMINANTS OF SAFETY BEHAVIORS: THE MEDIATING EFFECT OF PREDISPOSING FACTORS

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UNIVERSITI TEKNOLOGI MARA

DETERMINANTS OF SAFETY BEHAVIORS: THE MEDIATING

EFFECT OF PREDISPOSING FACTORS

SITI FARHANA HASANUDIN

Thesis submitted in fulfilment of the requirements for the degree of

Master of Science

Faculty of Business Management

September 2014

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AUTHOR'S DECLARATION

I declare that the work in this thesis/dissertation was carried out in accordance with the regulations of Universiti Teknologi MARA. It is original and is the results of my own work, unless otherwise indicated or acknowledged as referenced work. This thesis has not been submitted to any other academic institution or non-academic institution for any degree or qualification.

I, hereby, acknowledge that I have been supplied with the Academic Rules and Regulations for Post Graduate, Universiti Teknologi MARA, regulating the conduct of my study and research

Name of Student Student I.D. no.

Programme Faculty Title

Signature of Student Date

Siti Farhana Binti Hasanudin 2009588523

Master of Science

Faculty of Business Management

Determinants of Safety Behavior: The Mediating Effect of Predisposing Factors

September 2014

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ABSTRACT

Safety has become a major concern for the organizations being the source of substantial direct and indirect costs. Furthermore, the legal requirements nowadays require the employer to fulfill all the rules and regulations that have been set by the Occupational Safety and Health Act 1994. It goes the same with SMEs where it plays a vital role in the Malaysian economy and is considered to be backbone in developing the industries. The purposes of this study are to investigate the factors that influence employees’ safety behavior among SMEs manufacturing chemical products and to identify the mediating factors that will influence safety behavior at the workplace 200 questionnaires administered to the employees revealed that there is a significant relationship between the dimension of reinforcing factor (communication) with safety behavior (participation) as mediated by predisposing factor (knowledge). The dimension of predisposing factor (knowledge) also mediates the relationship between the dimensions of reinforcing factor (modeling) and safety behavior (compliance).

Other interesting results found are the significant relationship between the dimensions of reinforcing factors (communication and modeling) and safety behavior (participation) mediated by the dimension of predisposing factor (beliefs). As for the dimensions of enabling factor (skills), it does have a significant relationship with safety behavior (participation) mediated by predisposing factor (knowledge), while dimension of enabling factors (resources and skills) also does have a significant relationship with safety behavior (participation) mediated by the dimension of predisposing factors (beliefs). Lastly, the result also revealed that there is a significant relationship between the dimension of enabling factor (resources) and safety behavior (participation) mediated by the dimension of predisposing factors (perceptions). Other findings are reported and recommendations for future research are put forth in this paper.

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TABLE OF CONTENTS

Pages

CONFIRMATION BY PANEL OF EXAMINERS ii

AUTHOR’S DECLARATION iii

ABSTRACT iv ACKNOWLEDGEMENT v

TABLE OF CONTENTS vi LIST OF TABLES vii LIST OF FIGURES viii

CHAPTER ONE: INTRODUCTION

1.1 Introduction 1 1.2 Background of the study 2

1.3 Industry background 4 1.4 Problem statement 6 1.5 Research questions 12 1.6 Research objectives 12 1.7 Problems and limitations of the study 13

1.8 Scope of the Study 13 1.9 Significance of the Study 14 1.10 Definitions of Key Terms 15

1.11 Summary 16

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CHAPTER TWO: LITERATURE REVIEW

2.1 Introduction 17 2.2 Occupational Safety and Health Law in Malaysia 17

2.2.1 Regulations under OSHA 1994 18 2.3 Types of Chemical Hazards and its effect on Human Health 20

2.4 Roles of Employer, Employees and Safety Committee in OSHA 1994 21 with regards to Chemical Handling

2.4.1 Roles of Employer 21 2.4.2 Roles of Employees 22 2.4.3 Roles of Safety Committee 23

2.5 The Importance of Small and Medium Enterprise (SMEs) towards 24 Malaysian Economy

2.5.1 OSH in Small and Medium Enterprise (SMEs) 24 2.6 Conceptualization and Definition of Variables 26

2.6.1 Safety behavior 26 2.6.1.1 Dimensions of Safety Behavior 27

2.6.2 Predisposing Factors 28 2.6.2.1 Knowledge 28 2.6.2.2 Attitude 29 2.6.2.3 Beliefs 29 2.6.2.4 Perceptions 30 2.6.3 Reinforcing Factors 30

2.6.3.1 Societal Influences 31

2.6.3.2 Modeling 32 2.6.4 Enabling Factors 32

2.6.4.1 Resources 33

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