I hereby grant the University of the Philippines a non-exclusive, worldwide, . royalty-free license to reproduce, publish and publicly distribute copies of this thesis or dissertation in any form subject to the provisions of applicable laws, the provisions of the UP IRR Policy and any contractual obligations, as well as more specific permission marks on the Title Page.”. An analysis of the company's strengths, weaknesses, opportunities and threats (SWOT) was conducted to assist in the project development. This company is one of the leading exclusive distributors of laboratory instruments, their customers are from countries all over the world.
The first was a functional analysis that identified the models used according to the company's functions. The second was data analysis, which was used as a result of the functional analysis to create a conceptual, logical and physical design of the project. The effectiveness of the system was assessed by a survey among users, user testing and security testing, which was carried out after the introduction of the system.
Despite Labomed Incorporated's success when it comes to sales, they are having internal problems with day-to-day operations. Like other SMEs, the company relies on off-the-shelf systems, which are ready-to-use software, to build their information system. Although these platforms provide most of the client's requirements, they have many features and information that the business does not need.
The only solution was to create a custom IS that would meet most of the company's needs to be able to have an efficient daily workflow.
P ROJECT D ETAILS
Overview
Theoretical Framework
In this project, the TOE framework was used to identify the determining factors from a technological, organizational and environmental point of view. Environmental factors on the other hand include the size and structure of the industry, the competitors and government regulations. In the initial stage of this project, it was important to diagnose the current performance of the company.
The strengths, weaknesses, opportunities and threats (SWOT) analysis was used to understand the current state of the company. The framework showed the company's limitations and opportunities that were not previously recognized, such as the company's lack of efficient workflow and the company's need for a centralized system.
Technologies Used
The client and admin credentials are encrypted using the latest PHP encryption for maximum security. The project's web server is automatically updated with the latest web stack release that does not require additional costs. Bootstrap enables the website to be responsive on whatever device the customer or stakeholder is using.
MySQL provides ease of use, as most IT professionals are familiar with it, it provides the appropriate high availability and scalability to meet the company's service level requirements. Cpanel is a web server control panel application that is packed with tools needed to create and automate all server administration tasks. It gives the user more control over their web server without paying for a dedicated server which costs more.
System Design
Website registration and user login were created to allow customers to request price quotes immediately after they are registered. Dynamic publishing of products allows the user to create or modify and import products using a CSV file for bulk creation. An admin control panel is made to manage and configure content such as customer and product details.
An Entity Relationship Diagram, as shown in Figure 2, was created to ensure that the IS database is using normalized forms as much as possible to avoid data redundancy, to verify that only related information is stored and to promote data integrity.
Implementation
User Testing
The latest survey was created using the web-based application SoGoSurvey to allow users and. The purpose of the study is to measure and quantify the usability and readiness of the system. The majority of respondents belong to the internal category, while others are customers and manufacturers as shown in Figure 7.
The results are interpreted using the system usability scale, where the converted response scale went from 0 to 4, with four being the most positive. Based on the latest survey responses, the SU score is 71.25, which means that the management information system is good enough to be used, as the score has met "Good" status, but it still needs more improvement. Although the SU score is just slightly above average, most respondents are likely to recommend IS based on their answer to the last question with 50% in 8 and 10, while 30% of respondents have remained neutral and all answers are above 5 rating.
The management information system has been tested and evaluated several times by internal and external users, and their latest responses show that the information management system is user-friendly. However, the latest system usability score, which resulted in a 71.25 or a letter grade of B, means that the information system is not that exceptional and needs more improvement.
Security Testing
Security vulnerabilities discovered by the web application scanner will be addressed individually in order of priority. According to their recommendations, most of these found vulnerabilities can be resolved by updating third-party libraries and web technologies to their latest versions. All these decisions will be applied, and regression testing will be performed after solutions are applied.
D ISCUSSIONS
C ONCLUSION
F UTURE W ORK
Development of an information system based on knowledge management in a higher education institution. International Journal of Higher.
