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Citizen's Charter No. GISMB/GSDD-02 Name of Office

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Citizen’s Charter No. GISMB/GSDD-02

Name of Office : Geospatial Systems Development Division, Geospatial Information Systems Management Branch National Mapping and Resource Information Authority

Frontline Service : Provision of Web Publishing Services Schedule of Availability of Service : Monday – Friday, 8:00 AM – 5:00 PM Who May Avail of the Service : Internal Clients

How to Avail of the Service : Walk-in and Phone-in

NO.

[A]

CUSTOMER ACTIVITY [B]

NAMRIA ACTION [C]

OFFICE/PERSON RESPONSIBLE/

LOCATION [D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES

[G]

1 Request for desired product/service

Fill out and submit Client Request Form

Accept request

Check completeness of information provided in the form

MARITES B. TA-A Clerk

1 minute Client Request Form None

Approve request

ROMEL J.

FRANCISCO Web Master

1 minute None None

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NO.

[A]

CUSTOMER ACTIVITY [B]

NAMRIA ACTION [C]

OFFICE/PERSON RESPONSIBLE/

LOCATION [D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES

[G]

2 Submit web requirements Process and present web page on local server

NORMAN L.

BOYDON Web Assistant

1 day/page None None

3 Validate web page Publish web page online Web Assistant 1 minute None None

4 Sign acceptance and provide feedback in Client Request Form

File Client Request Form

MARITES B. TA-A Clerk

1 minute CRF None

Total duration:

1 day and 4 minutes

Referensi

Dokumen terkait

[A] [B] [C] [D] [E] [F] [G] 7 Attend User’s Training and accomplish the following:  Pre-Test Form  Post-Test Form  Training and IEC Evaluation Form Conduct User’s