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Citizen's Charter No. MGB/CD-02 Name of Office

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Citizen’s Charter No. MGB/CD-02

Name of Office : Cartography Division, Mapping and Geodesy Branch National Mapping and Resource Information Authority Frontline Service : Issuance of Certification and Map Evaluation

Schedule of Availability of Service : Monday – Friday, 8:00 AM – 5:00 PM Who May Avail of the Service : Internal and External Clients

How to Avail of the Service : Walk-In, Phone-In (02-8842835), Registered Mail and E-mail ([email protected])

No.

[A]

CUSTOMER ACTIVTY [B]

CARTO ACTION [C]

OFFICE/PERSON RESPONSIBLE/

LOCATION [D]

DURATION [E]

DOCUMENTARY REQUIREMENTS

[F]

AMOUNT OF FEES [G]

1

Request for issuance of Certification and map evaluation

Prepare quotation, Client Order Slip (COS) and Client Request Form (CRF) to be given to the client

ROSANITA E.

CELIZ Cartographer II

5 minutes

Evaluation/Certification of Maps:

Application Fee : PhP 500.00 Evaluation Fee:

Map size (Area in sq. cm) x PhP 0.20

Detail of Information:

PhP 2,000.00 Certification Fee:

PhP 200.00

*Processing time varies depending on the quality, quantity and size of maps to be evaluated or certified.

2

Fill-up COS and CRF to the designated Product Custodian

Receive the filled-out

COS and CRF from the Client;

Check completeness of the filled out form/slip of the client

Prepare price quotation Order of Payment Slip (OPS) (4 copies) to be given by the client to the cashier

ROSANITA E.

CELIZ Cartographer II

5 minutes

(2)

3

Go to Accounting Section to get Control Number for the OPS and Signature of Accountant

Receive and add control number with counter signature

JEFFERSON D.

CARINGAL Account Officer II

4

Go to cashier for Payment and receipt number added to the COS

Received OR, COS with OR number

and one (1) copy of signed OPS

Receive OPS & payment and issue Official Receipt (OR)

JULIET I.

VILLANUEVA Cashier

5

Go back to Cartography Division with payment receipt and 1 copy of signed Order of Slip

Receive the copy of signed Order of Slip from the client

Evaluate the details and information reflected on the map

Certify the correctness of the map

ENGR. BRIAN A.

DELA CRUZ Chief, Cartography

Division

4-5 days

(3)

Release the requested maps and record the transaction in the section’s logbook

ROSANITA E.

CELIZ Cartographer II

5 minutes

6

Receive certification and sign the Memorandum Of Agreement (MOA) & Client Need

Assessment Form (CNA) (for returning clients only)

Compile COS, MOA & CAN and submit copy to Branch ICSU

ROSANITA E.

CELIZ Cartographer II

COS MOA

CAN

Valid ID & any of the following:Resident/

license certificate of the client or representative ( ex. LTO, Cedula, PRC

etc. )

Total duration

Map Certification: 4 working days & 15 minutes to 5 days & 15 minutes

Map Evaluation: 4 working days & 15 minutes to 5 days & 15 minutes

Referensi

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