GSPHSA – Principles of Health Services Administration

(1)

1 GRADUATE SCHOOL OF NURSING

HOLY ANGEL UNIVERSITY

Master of Science in Nursing

GSPHSA – Principles of Health Services Administration

I. VISION STATEMENT

The Graduate School envisions itself to be one of the centers of excellence in graduate education and research in the Asia Pacific Region that will produce graduates who are role model catalysts for countryside development in the fields of business, education, information technology, engineering, and nursing.

II. MISSION STATEMENT

The Graduate School offers accessible quality graduate education and research experiences that transform professionals into persons of conscience,

competence and compassion.

III. CORE VALUES

The core values of the Graduate School are Christ-centeredness, integrity, excellence, community, and societal responsibility.

IV. MSN PROGRAM EDUCATIONAL OBJECTIVES (PEOs)

The MSN graduates are expected to:

1. Utilize their understanding of the context of nursing practice in initiating actions or interventions and in planning and evaluating programs and policies for specific work settings/foci: client care; nursing education;

nursing research; and nursing leadership, governance, and management;

2. Demonstrate critical thinking and effective communication in nursing practice: client care; nursing education; nursing research; and nursing leadership, governance, and management;

(2)

2 3. Demonstrate leadership and competence in working with clients in

addressing their health needs and problems, and in collaborating with other members of the health team;

4. Integrate theories (both nursing and ‘borrowed’) and research findings in their performance of different roles and functions related to client care; nursing education; nursing research; and nursing leadership, governance, and management;

5. Practice nursing in accordance with professional standards, ethical principles and relevant laws that affect client care; nursing education;

nursing research; and nursing leadership, governance, and management;

6. Conduct research that enhances the performance of functions related to client care; nursing education; nursing leadership, governance, and management;

7. Maintain and enhance competence as professionals by continuously engaging in self-improvement activities and participating in continuing professional development programs; and,

8. Initiate programs, projects, and activities for staff development.

V. MSN STUDENT LEARNING OUTCOMES (SLOs)

An Angelite MSN student is able to demonstrate and master the ability to:

1. listen, comprehend, speak, write and convey ideas clearly and effectively, in person and through electronic media to all audiences (Communication);

2. recognize different value systems, including his or her own (Value and Ethical Reasoning);

3. appreciate the moral dimensions of his or her decisions and accept responsibility for them (Value and Ethical Reasoning);

4. use experience, knowledge, reason and belief to form carefully considered judgments (Critical and Creative Thinking);

5. determine what is wrong and how to fix it, working alone or in groups (Critical and Creative Thinking);

(3)

3 6. combine or synthesize existing ideas, images, or expertise in original

ways and the experience of thinking, reacting, and working in an imaginative way characterized by a high degree of innovation,

divergent thinking, and risk taking (Critical and Creative Thinking);

7. act with an informed awareness of issues and participate in civic life through volunteer activities and leadership (Civic and Global Learning);

8. appreciate economic, social, and ecological connections that link the world’s nations and people (Civic and Global Learning);

9. integrate theory and practice (Applied and Collaborative Learning);

10. demonstrate and master the ability to elicit other views, mediate

disagreements, and help reach conclusions in group settings (Applied and Collaborative Learning);

11. engage with the arts and draw meaning and value from artistic expression (Aesthetic Engagement); and

12. access, manage, integrate, evaluate, create, and communicate information purposefully, knowledgeably, technically, and ethically (Information and Communication Technology Literacy).

VI. COURSE DESCRIPTION

This course provides an introduction to the underlying principles of health services administration. Emphasis is placed on concepts and principles of administration including policies, quality assurance and human resources development. Contemporary issues on principles of health services administration are highlighted as integration activity.

VII. COURSE LEARNING OUTCOMES

Upon completion of this course the student will be able to:

1. demonstrate understanding of the different principles of health services administration and how it applies to health service delivery;

2. examine the healthcare service environment from a systems perspective with emphasis to external and internal forces;

3. analyze health care service industry trends and examine the effects on the health care service from an economic, political, technological and social perspective;

and

(4)

4 4. apply principles of HSA to improve professional practice and interdisciplinary relationships for better meeting the changing health needs of individuals and populations.

VIII. COURSE CONTENT

Time Allotment

and Expected Outcomes

Course Content Teaching-

Learning Activities

Evaluation

Week 1 Orientation to Course and Requirements PRINCIPLES OF ADMINISTRATION

A. Concepts of Administration B. Administrative Theories C. Functions of Administration

1. Forecast 2. Plan 3. Organize 4. Coordinate 5. Lead 6. Control

D. Synthesis of Concepts

Lecture- Discussion through Reporting and Small Group Discussion

Sharing of Expectations

Integration Activity 1:

White Paper:

Write a 500 words application of concepts in the current work situation

Week 2 COMPONENTS OF ADMINISTRATION A. Personnel Policy

B. Employment Function (job analysis, job specification)

C. Administrative Aids 1. Schedule 2. Manuals 3. Records 4. Forms 5. Reports

6. Orientation Program 7. Code of Regulation 8. Assessment of Personnel 9. Remuneration

D. Job Evaluation

1. Factor Comparison Method 2. Point Rating System 3. Other Evaluative Systems E. Job Consultation

1. Formal 2. Informal

White Paper:

(5)

5 3. Group Discussion

F. Health and Safety

1. Working Environment 2. Employees health status 3. Employee education 4. Records of accidents and

sickness G. Welfare

1. Social and recreational facilities 2. Employee counseling

3. Benevolent fund 4. Retirement plans

5. Facilities (rest room, canteen, etc.) 6. Living accommodation

H. Education and Training 1. Purpose

2. Objective

3. On the job training 4. Training for leadership

a. Instructional Program b. Method Program I. Integration Activity 3

Week 3 APPLICATION OF PRINCIPLES OF ADMINISTRATION

A. Formulation of Hospital Nursing Service Plan 1. Objectives

2. Process of Organization

3. Administration of the Nursing Service 4. Administration of the Nursing Unit B. Contemporary Issues in Hospital Nursing Service

White Paper:

Week 4 and 5

QUALITY AND HEALTH CARE Quality Assurance in Healthcare

A. Health Law, Regulation and Ethics B. Quality Management and Improving

Quality of Care 1. Benchmarking 2. Tools of Control 3. Six Sigma Strategies 4. Committees and Teams C. Client satisfaction

1. HCAPHS D. Risk Management E. Time Management F. Integration Activity 4

White Paper:

(6)

6 Week 5 HUMAN RESOURCES AND HEALTH CARE

Handling Health Human Resources A. Health manpower planning,

production and regulation B. Recruiting

C. Selecting D. Staffing E. Scheduling F. Motivating G. Developing H. Evaluating I. Coaching J. Disciplining K. Terminating staff

L. Issues on HR and labor practices M. Legal issues and malpractices Integration Activity 5

White Paper:

IX. SUMMATIVE EVALUATION GUIDE

Class Participation and Reporting 25%

Final Examination 35%

Integration Activity 30%

Attendance 10%

X. REFERENCES:

Cherry, B. (2012).Contemporary nursing: Issues, trends and management. St.

Louis, MO: Mosby.

Kelly, P., &Tazbir, J. (2014).Nursing leadership and management (3rd ed.). New York, NY:Delmar.

Marquis, B., & Huston, C. (2015).Leadership roles and management functions in nursing (8thed.).Philadelphia, PA: Wolters Kluwer Health, Lippincott Williams & Wilkins.

Marshall, E.S., & Broome, M. (2017).Transformational Leadership in Nursing (2nd ed.). New York, NY: Springer.

Tappen, R., Weiss, S., & Whitehead, D. (2015). Essentials of nursing leadership and management(6thed.).Philadelphia, PA: FA Davies Company.

Yodder-Wise, P. (2015). Leading and managing in nursing (6thed.). St. Louis, MO: Mosby.

(7)

7

Prepared by Roberto C. Sombillo, RN, PhD

Guest Lecturer

Checked by Al D. Biag, RN, EdD

Program Coordinator

Date February 2017