MARKETING AN INTRODUCTION Armstrong/Kotler MARKETING AN INTRODUCTION Armstrong/Kotler
9
Pricing
Understanding and Capturing Customer Value
9
9- 2
Chapter Outline
• What is a Price?
• Customer Perceptions of Value
• Company and Product Costs
• Other Internal and External Considerations Affecting Price Decisions
• New-Product Pricing
• Product Mix Pricing
• Price-Adjustment Strategies
• Price Changes
9 - 3
What is Price
Price is the amount of money charged for a product or service, or the sum of the
values that customers exchange for the
benefits of having or using the product or
service.
9- 4
Major Pricing Strategies
9- 5
Customer Value-Based Pricing
Customer Value-Based Pricing
Buyer’s Perceptions of Value
Good-value pricing
Value-added
pricing
9- 6
Discussion Question What are the
challenges to a marketer who
uses value-based
pricing?
9 - 7
Cost-Based Pricing
Cost-Based Pricing
Setting Price Based on Costs
Cost-Plus Pricing
Breakeven
Pricing
9- 8
Breakeven Pricing
9 - 9
Types of Costs
Fixed Costs
Variable Costs
Total
Costs
9- 10
Discussion Question
Consider the lunch you purchased
today. To the
restaurant, what
were variable and
fixed costs for your
meal?
9 - 11
Value-Based versus Cost-Based Pricing
9 - 12
Internal and External Considerations Affecting Price Decision
Overall Marketing Strategy,
Objectives, and Mix
Organizational
Considerations The Economy
The Government Social Concerns The Market and
Demand
9 - 13
Pricing in Different Types of Markets
Pricing
Pure competition
Monopolistic competition
Oligopolistic
competition
9- 14
Analyzing the Price-Demand Relationship - Demand Curve
Price elasticity – the change in demand with the change in price:
– Elastic
– Inelastic
9- 15
Discussion Question What products
have inelastic
demand? Elastic?
9 - 16
New-Product Pricing
Market-skimming pricing
Market-penetration
pricing
9 - 17
PRODUCT MIX PRICING
9 - 18
PRICE ADJUSTMENTS
9- 19
Initiating Price Changes
Initiating Price Cuts
Initiating Price Increases Buyer
Reactions to Price Changes
Competitor
Reactions to
Price Changes
9 - 20
Responding to Price Changes
9- 21
PUBLIC POLICY AND PRICING
9- 22
Pricing within Channel Levels Prohibited
Price fixing – talking with competitors to set prices
Predatory pricing – selling below cost with the intention of
punishing a competitor or putting
them out of business
9- 23
Pricing across Channel Levels Prohibited
Price discrimination – ensure same price to customers at
given level of trade
Price maintenance – requiring dealers to charge a specified
retail price
Deceptive pricing – seller states price that may mislead
customers