The Financial Academy sincerely thanks everyone who participated in the stages of this project, from various organizations to experienced professionals, for their fruitful efforts and active cooperation, which contributed to reflecting the existing practices in the market of the Saudi financial sector and aligning them with the best applicable standards, to bring the industry to global best practices. It will follow a 4-level architecture that reflects the market structure and typical market roles, with a description at the lowest level.
INSURANCE
Protection and Savings
Reinsurance
Medical Insurance General Insurance
Insurance) Brokerage
Segment Definition
Insurance
The FS Competency Framework Structure
Job Family
Job Family Job Family Code
Job Family Code
Job Family CodeUnderwriting
Job Family Definition
Job Family Code Loss Adjustment/
Job Family CodeActuary
Provide new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints with the aim of increasing customer satisfaction. Develop, recommend and implement processes and controls to ensure that companies and/or business units comply with overall rules and regulations.
Job Family Code AI and Data Science
Job Family Code Facilities Management
Job Family CodeInternal Audit
Manage the execution of contracts and invoicing related to contracts, delivery of goods and services and day-to-day procurement activities. Job role descriptions provide the Financial Sector with a highly standardized tool for matching professional skills and exposing Financial Sector professionals to new job opportunities.
Job role descriptions provide the Financial Sector with a strong standardised tool to match professional skills and expose Financial Sector professionals to new job opportunities. Each job role
4-6 competencies
3 core competencies , shared by all job roles in the same sector
Technical competencies, mapped based on skills needed for successful performance
ActuaryIAC
Job FamilyJob Family Code
Insurance Job Families and Job Role Breakdown
Reinsurance / Retro OperationsIRR
Collection and RecoveryICR
Customer careICC
Loss Adjustment/ AssessorsILA
IPD Product Development
ISI Sales and Distribution / Intermediaries
Job role rank Job role code Job role Page
FinanceIFI
Banking Job Families and Job Role Breakdown
Corporate GovernanceICG
Corporate StrategyICP
Cyber SecurityICY
AI and Data ScienceIDS
Facilities ManagementIFM
Human ResourcesIHR
Internal AuditIIA
Investor RelationsIIR
Information TechnologyIIT
LegalILE
MarketingIMA
Project ManagementIPA
ProcurementIPR
Accountabilities Competencies
Core Competencies
Technical Competencies
Job role profile
Job family code Job family title Job role code Job role title
Behavioral Competencies
Contribute to the formulation of the organization's overall strategy, in collaboration with others on the executive team, focusing on the claims function of the organization. Negotiating settlement of claims for material losses of the organization according to claims management policies and procedures while monitoring reserves.
Supervisor
Ensure proper calculation of reinsurance returns taking into account the organization's risk appetite, which determines the amounts of risk to be ceded. Process requests from underwriters and the reinsurance risk management team and ensure new policies are added to the reinsurance contract.
Specialist
Contribute to formulating the overall strategy of the organization, in collaboration with others in the executive team, focusing on the collateral and asset valuation function of the organization. Manage and supervise the process of collateral and asset valuation for real estate, equipment, ...) and ensure that assets are valued accurately to safeguard the interests of the organization. Ensure periodic revaluation of the collateral and assets owned by the organization to continuously update the asset books and ensure that appropriate action is taken in case of devaluation of the collateral.
Valuation
Approve and ensure implementation of collection and collection policies and procedures and ensure their effectiveness. Manage collection and recycling and ensure compliance with regulatory requirements as well as market standards. Manage internal and external relationships and represent the organization in all business matters related to collection and collection.
ICR Collection and Recovery ICR50 Head of Collection and Recovery
Contribute to formulating the organization's overall strategy, in collaboration with others in the management team, focusing on the Collection and Recovery function of the organization. Contribute to the development of the organization's collection and recovery criteria and develop related policies and procedures. Monitor delinquencies and ensure appropriate remedial action in coordination with the credit department to minimize defaults.
ICR Collection and Recovery ICR30 Senior Collection Specialist
Approving and ensuring the implementation of the policies and procedures of the compliance and anti-money laundering function and ensuring their efficiency. Manage the compliance and anti-money laundering function and ensure it meets regulatory requirements and market standards. Manage internal and external relationships and represent the organization in all business matters related to compliance and the anti-money laundering function.
Anti-Money Laundering
Contribute to the formulation of the overall organization's strategy in collaboration with others in the executive board with a focus on the organization's Compliance and anti-money laundering function. Ensure that AML/CTF culture is embedded in all organizational policies and procedures and that business units are trained and educated. Approve and ensure implementation of customer care function policies and procedures and ensure its effectiveness.
Customer Care
Contribute to the formulation of the overall organization's strategy, in collaboration with others on the executive team, with a focus on the organization's Health operations. Manage health operations and ensure compliance with regulatory requirements as well as market standards. Develop and maintain network and provider relationships by ensuring accurate and timely responses to provider requests, monitoring ambulatory physician interaction with providers.
IHO Health Operations IHO40 Pre-Authorisation & Field Manager
Develop and oversee the implementation of health policies and prior authorization procedures in accordance with the organization's claims criteria. Review the accuracy and completeness of the information required for prior authorization and ensure that the prior authorization decision is appropriate. Monitor patient records and accounts and ensure prior authorization information is recorded and processed.
Assessors
Contribute to formulating the organization's overall strategy, in collaboration with others in the executive team, with an emphasis on the organization's policy activities. Manage policy activities and ensure compliance with regulatory requirements and market standards. Oversees policy activities and ensures timely review of formulations and associated documentation and provision of appropriate and solutions-based feedback to insurers.
IPO Policy Operations IPO10 Policy Operations Associate
Contribute to the formulation of the overall organization's strategy, in collaboration with others on the executive team, focusing on the organization's Product Development function. Approve and ensure implementation of product development function policies and procedures and ensure their effectiveness. Manage product development function and ensure compliance with regulatory requirements as well as market standards.
IPD Product Development IPD40 Product Development Manager
Introduce new product plan and ensure that the organization's product portfolio is inclusive and satisfies customer demand. Manage the implementation and operation of new technologies and service innovation for all of the organization's products and services. Monitor market trends and information gathered by the organization to identify potential areas for development of new financial products and restructuring of existing products.
IPD Product Development IPD20 Product Development Specialist
Contribute to the formulation of the overall organisation's strategy in collaboration with others in the executive board with a focus on the organisation's Risk Management function. Approve and ensure implementation of the Risk Management function's policies and procedures and ensure its effectiveness. Manage the Risk Management function and ensure it complies with regulatory requirements as well as market standards.
ISI Sales and Distribution / ISI40
Contribute to the development of sales strategy according to market needs, including the use of intermediaries and other channels. Organize, coordinate and lead agent and intermediary sales teams and ensure compliance with organizational policies and procedures. Supervise and guide sales teams in complex and important deals and ensure they are handled correctly.
Intermediaries
Analyze clients' current insurance policies and suggest additions or changes to suit the client in accordance with the organization's policy.
ISI Sales and Distribution / ISI20
Contribute to the formulation of the overall organisation's strategy in collaboration with others in the executive board with a focus on the organisation's Underwriting function. Develop and oversee the implementation of the organization's assurance criteria, including risk classification and acceptable risks. Contribute to the formulation of the overall organization's strategy in collaboration with others in the executive board with a focus on the organization's financial conditions.
Zakat and Tax Manager
Develop and oversee the implementation of the organization's ALM policies and procedures ensuring that the organization's investment goals and liquidity requirements are met. Manage and review asset management activities to ensure operations are efficient and in compliance with organization policies and procedures.
Financial Control Manager
Asset Liability Management Supervisor
Zakat and Tax specialist
Finance Specialist
Contribute to the overall strategy of the organization in collaboration with others on the executive team, focusing on the corporate governance function of the organization. Manages the corporate governance function and ensures its compliance with regulatory requirements and best practice.
Corporate Governance Manager
Corporate Governance Analyst
Contribute to the formulation of the organization's overall strategy, in collaboration with others on the executive team, focusing on the organization's corporate strategy function. To approve and ensure the implementation of policies and procedures of the corporate strategy function and ensure its efficiency. Manage the corporate strategy function and ensure its compliance with regulatory requirements as well as market standards.
Corporate Strategy Manager
Corporate Strategy Specialist
Contribute to the formulation of the overall organization's strategy in collaboration with others in the executive board with a focus on the organization's cyber security function. Develop and ensure implementation of cyber security function policies and procedures and ensure its effectiveness. Manage the cyber security function and ensure compliance with regulatory requirements as well as market standards.
Cyber Security Manager
Cyber Security Specialist
Contribute to shaping the organization's overall strategy in collaboration with others on the executive team, with a focus on the organization's data science function. Approve and ensure the implementation of data science function policies and procedures and ensure their effectiveness. Manages the data science function and ensures its compliance with regulatory requirements and market standards.
Data Science Manager
Develop different types of machine learning and data science models using complex and sophisticated algorithms.
Data Science Analyst
Head of Facilities Management
Facilities Management Supervisor
Facilities Administrator
Contribute to formulating the overall strategy of the organization, in collaboration with others in the executive team, with an emphasis on the human resources function of the organization. Approve and ensure the implementation of the policies and procedures of the HR function and ensure their efficiency. Manage the HR function and ensure it meets legal requirements and market standards.
Talent Acquisition Manager
Develop and evaluate compensation strategy in line with an organization's overall strategy and maintain internal equity and external competitiveness. Oversee the job analysis process and keep job descriptions up to date in accordance with market standards.
Learning and Development Manager
Manage to promote employee welfare, such as resolving human relations issues and promoting employee health and well-being to maintain a productive and harmonious workplace. Monitor employee services including but not limited to employee data, payroll, benefits programs, ...etc.
Senior Talent Acquisition Specialist
Accountabilities Competencies Development Specialist
Senior Learning and Development Specialist
Accountabilities CompetenciesSpecialist
Talent Acquisition Specialist
Learning and Development Specialist
Talent Acquisition Coordinator
Accountabilities CompetenciesAdministrator
Human Resource Operations Administrator
Contribute to the formulation of the organization's overall strategy, in collaboration with others on the executive team, focusing on the organization's internal audit function. To approve and ensure the implementation of the policies and procedures of the internal audit function and ensure its efficiency. Manages the internal audit function and ensures its compliance with regulatory requirements and internal audit standards.
IIA40
Internal Audit Manager
Review audit work documentation to ensure key controls are tested and all compelling risks are addressed. Examine financial reporting to ensure accuracy and reliability of accounting guidance and compliance with applicable standards.
IIA20
Internal Audit specialist
IIR50
Head of Investor Relations
IIR30
Senior Investor Relations Analyst
Coordinate the organization investor events, including but not limited to investor day, conference presentations, investor calls. Prepare internal reports and updates on share price performance of the organization and its peers, investor dialogue, equity research reports, upcoming investor relations events,.
IIR10
Investor Relations Associate
Contribute to the formulation of the overall organization's strategy, in collaboration with others on the executive team, focusing on the organization's information technology function. Approve and ensure implementation of information technology function policies and procedures and ensure their effectiveness. Manage information technology function and ensure compliance with regulatory requirements as well as market standards.
IIT44
Network and Infrastructure Manager
IIT Information Technology
IIT42
IT Governance Manager
IIT Information Technology IIT34
Senior Network and Infrastructure Engineer
IIT Information Technology IIT32
Senior IT Governance Specialist
IIT24
Network and Infrastructure Engineer
Assist in the creation of the design document and the implementation of development solutions in relation to specifications, standards and procedures.
IIT22
IT Governance Analyst
Monitor and analyze hardware, software and system performance, diagnose and troubleshoot technical issues in a timely manner.
IIT Information Technology IIT14
Network and Infrastructure Technician
Head of Legal
Assess the organization's legal risks, recommend mitigation measures, and address risks in business process and decision-making. Manage the organization's assets, including but not limited to intellectual property, and implement processes to protect patents, trademarks and industrial designs.
Senior Legal Specialist
Represent the organization in disputes before quasi-judicial committees and judicial authorities on simple legal matters. Drafting and consolidating agreements, contracts and other legal documents to ensure the organization has full legal rights.
Head of Marketing
Senior Markeing Specialist
