Zarqa University- Jordan Curriculum Vitae
Dr: Abdel Fattah Al-Azzam
Email:[email protected] [email protected]
Marketing: Brand Equity Academic Rank: Assistant Professor
Qualifications:
Phd University: University Utara Malaysia, Malaysia, Marketing 1
Master Degree: Al-albayt University – Jordan, Business Administration 2
Bachelor Degree: MU’TAH University– Jordan: Military Sciences:
3
Teaching Experience:
to From
#
Assistant professor in marketing, Zarqa University 14/9/2014
1/9/2012 1
Head of department marketing 15/9/2014
15/9/2014 2
Dean of Faculty of Economic and Administrative Sciences 11/4/2017
3
Zarqa University- Jordan Curriculum Vitae
Publications:
Year/ Issue (Vol/No) Publisher
Title
#
ISSN 2073- 7122, IJCRB September Edition 2013–
IJCRB Vol .5, No. 5.
Interdisciplinary Journal of Contemporary Research In Business,
Analysis of the Antecedents of customer-based brand equity and its application to multiple destinations
.1
. 13(2), 263- 272. 2013 Zarqa Journal for
research and studies in Humanities
Evaluating the Impact of Service Quality, Brand Image, Trust and Promotion on Customer Loyalty in Mobile Phone in Jordan
.2
2348-0386, VOL, 11, Issue 4, 2014.
International Journal of Economics, Commerce and Management, ISSN
Evaluating the Antecedents of Online Consumer Purchasing Behavior: An Empirical study Based on Theory of Planned Behavior
.3
ISSN 2277- 3622, IJMFSMR, Vol.3 (6), JUNE (2014) International Journal Of
Marketing, Financial Services & Management Research,
Antecedent and mediator of destination brand loyalty
amongst international tourists in Jordan.
.4
Vol, 2, (7), November, 2014.
British Journal of Marketing Studies,
Evaluating effect of social factors affecting consumer behavior in purchasing home furnishing products in Jordan .5
Vol, 7, (715), May, 2015.
Europpean Journal of business and management, The impact of service quality
dimensions on customer satisfaction: Afield study of Arabbank in Irbid city, Jordan .6
Vol.3, No.5, pp.98-115, June 2015 British Journal of
Marketing Studies An Empirical STUDY OF
Factors Affecting Customer Loyalty of
Telecommunication Industry in the Kingdom of Saudi Arabia
.7
Vol. 8, No. 1;
International Journal of 2016 Marketing Studies A Study of the Impact of
Marketing Mix for Attracting Medical Tourism in Jordan .8
Vol 7, No 5, International journal of
The impact of customer .9
Zarqa University- Jordan Curriculum Vitae
may 31, 2016 business and social science
relationship management on hotels performance in Jordan
V(4) no (10) 2016
EPRA International Journal of Economic and Business Review
Assessing the effect of electronic word of mouth dimension on the consumer’s selection of restaurants and cafes in Jordan. A field study of restaurants and cafes in the city of irbid
.10
V( 7) no (3) 2017
International Journal of Marketing and Technology Electronic Marketing and its
Impact on the Marketing Performance in Small Business Enterprises in Jordan
.11
Books:
Year Publisher
Book Title
#
2015 Dar wael Publishing
distributing and printing, Jordan
“Bank Marketing”
.1
Conferences:
Conference Organizing Institution
Paper Title
#
1ST International Conference on
Accounting, Business and Economics. 1-2
November 2011 Malaysia-Kuala
Terengganu The direct and indirect effect of
predictor variables on destination brand loyalty in Jordan..
.1
PSU-USM International Conference on
Humanities and Social Sciences 3rd- 4th October 2011 Grand Tower Hotel, Hatyai, Songkhla
Thailand PSU-USM
Factors influencing destination brand loyalty in Jordan.
.2
3rd International
Conference on Business and Economic Research 12-13 march 2012 (3rd ICBER 2012 Golden Flower Hotel,
Bandung, Indonesia/
UUM The direct effect of predictor
variables on destination brand loyalty in Jordan.
.3
5th Asia-Pacific Business Research Conference, 17th to 18th February Word Business
Institutes Evaluating the Antecedents of Online
Consumer Purchasing Behavior: An Empirical study Based on Theory of .4
Zarqa University- Jordan Curriculum Vitae
2014
Kuala Lumpur, Malaysia Planned Behavior.
9rd International Conference on Business and Economic Research, Zarqa University, Jordan, 2013
Zarqa University, Jordan
Evaluating consumer acceptance of online purchasing: investigating factors influencing on purchase intentions.
.5
3rd International
Conference on Business and Economic Research (3rd ICBER 2012 Golden Flower Hotel,
Bandung, Indonesia/
UUM the direct effect of predictor variables
on destination brand loyalty in Jordan .6
5th Asia-Pacific Business Research Conference. 17- 18th February 2014 , Kualalumpur malysia World Business
Institute, Australia, and American Research and Publications International, USA Evaluating the Antecedents of Online
Consumer Purchasing Behavior: An Empirical study Based on Theory of Planned Behavior
.7
Proceeding of 30th International Business Research Conference 20 - 22 April 2015, Flora Grand Hotel, Dubai, UAE, ISBN: 978- 1-922069-74-0
World Business Institute (WBI) A Proposal Framework for Evaluating
the Impact of Electronic Customer Relationship Management in Telecommunication Industry in Jordan.
.8
Society of
Interdisciplinary Business Research
February 12-13, 2016, in Kuala Lumpur, Malaysia.
University
Kualaumpur Business school
Measuring of Services Quality
healthcare toward Patient Satisfaction in Jordanian Hospitals: a Field Study of Hospitals in Irbid City
.9
The 11th international scientific conference financial and banking shifts reality and future perspective . 3th-5th May
2016
Zarqa University, Jordan
E-Marketing of banking services and and their impact on customer loyalty for banks Jordan
.10
Supervision of Theses:
Student Name Thesis Title
University Year
#
Zarqa University- Jordan Curriculum Vitae
Amer Koufahi The impact of Banking
marketing Mix Elements on Forming image for International Islamic Arab Bank Clients in Jordan (Empirical Study in Irbid City
Zarqa University /2014
2015 .1
Mohammed Suheimat Factors Affecting the Jordanian
Consumers Decision for Purchasing Through Website ( Field Study in Amman City) Zarqa University
2014/2015 .2
Amani Taya The Trade Mark and its Effects
on Consumers Satisfaction of Fine Hygienic Paper Company ( Case Study on West Amman Area Jordan
Zarqa University 2014/2015
.3
Malik saud The impact of Customer
Relationship Management on Beneficiaries Satisfaction on Service Provided BY Greater Amman Municipality in Jordan ( Field Study for the Main Center) Zarqa University
2014/2015 .4
Personal Information
Abdel Fattah Al-AZZAM Name
7/2/1963 Place and Date
of Birth
Jordanian Nationality
married Marital Status
Zarqa university Address
يعرف 4490 009625
382110 0 Work Tel No.
00962790968147 Mobile:
ص . ب : 132222 يديربلا زمرلا
: 131.11 Postal Address
