Cac yeu to anh hu'dng den
dong lu'c lam viec cua ngu'cfi lao dong tai Cong ty Co phan Viet Nam
Ky Nghe Sue San
I ^ * PHAN QUAM VlfeT' NGUYEN ivl^MH KHCfdNG"
Tom tat
Nghiin cffu nhdm xdc dinh vd ddnh gid cdc nhdn td dnh hudng di'n dong luc ldm viic cda ngudi lao dgng tgi Cong ty Co phdn Viet Nam Ky Nghi Sue Sdn (VISS/iN). Ket qud khdo sdt 240 ngUdi lao dgng dang ldm viec tai VISSAN cho thdy, co 6 bii'n tde dgng de'n ddng life ldm viec cia ngUdi lao ddng theo mffc do tde ddng gidm ddn, nhu sau: Thu nhgp vd phuc loi, Dieu kien ldm viic, Bdn chdt cdng viec, Khen thudng, Ddng nghiip, Ddo tgo vd thdng tii'n.
Tuf khoa: nhdn td, dgng life, ngifdi lao dgng, VlSS/iN
Summary
This study aims lo identify and evaluate factors that affect the working motivation of employees in VISSAN Joint Stock Company. Result from a survey of 240 employees at VISSAN clarifies 5 determinants, in descending order of impact, which are Income and welfare. Working conditions. Nature of work, Rewards, Training and promotion.
Keyv/ords: factors, motivation, workers, VISSAN Ciai THIEU
Ltfdng, thtfdng va phuc Idi la nhffng ye'u td rat quan trong de dam bao cupc sd'ng cho ngifdi lao ddng. Khi he thd'ng Itfdng, thifcfng va phiic Ipi dffdc cai thidn, thi ddi sdng cua ngtfdi lao ddng cang dtfdc dam bao va do do hp se ydn tam dd lao ddng va cdng hien het minh cho cdng viec. Chinh vi vSy, vide nghidn cffu eac nhan td anh hu'cing den dgng life lam viec cua ngtfdi lao dSng tai VISSAN la can thiet, Tff dd, de xuat cac dinh htfdng de nang cao ddng Itfc lam viec cua ngtfdi lao dgng tai VISSAN.
CO SC( LY THUYET VA PHU'CNG PHAP NGHIEN CLfu
Co sdly thuye't
Hi$n nay eg rat nhieu dinh nghTa khac nhau ve dpng Itfc lam vide. Vroom (1964) cho rang, dpng Itfe lam viec la tf^ng thai hinh thanh khi ngtfdi lao ddng
^ vpng rang ho se nhan dtfde ket qua, 'TS., Trtrcing Dai hgc Cong nghe TP. Ho Chi Minh
'Tru'dng Dai hpc Van Lang
^Say nhdn bdi: 19/03/2020; Ngdy phdn bien: 15/04/2020; Ngdy duyet ddng: 16/04/2020
phan thffdng nhtf mong mudn ne'u hp nd Itfc thtfe hien cdng viec.
Nghien cffu ciia Mitchell (1982) cho rang, ddng lffc lam vide la mffc do m i mdt ea nhan mud'n dat tdi va Iffa chgn de gan kd't cac hanh vi cua minh. Dpng Itfc iam viee la sff sfn sang dd ph^t huy nd lffc dat muc tieu cao nha't ciia td chffc, vdi dieu kien la td chtfc phai cd kha nang dap tfng mot so'nhu cau ea nhfin (Robbins,1993)^
Cdn theo Mullins (2007), dpng Itfc lam viec cd thd dtfpc dinh nghia nhtf la mdt dgng Itfe ben trong cd the kich thich ea nhan nham dat muc tieu de thtfc hien mpt s6' nhu cau hgae mong ddi.
Qua Itfdc khao cac nghien ctfu lien quan ddn de iai va tim hidu cac nhdm nhan td chinh yd'u anh htfdng va tac dpng de'n ddng life lam viec cua nhan vien trong doanh nghiep san xuat, kinh doanh cua eac de tai nghien effu trtfde, eiing vdt 10 nhSn td trong md hinh Kovaeh se la cd sd hinh thanh md hinh nghien cffu ve ddng Iffc lam vide cua nhan vien tai VISSAN. Ti^dd, nhdm tac gia dffa ra md hinh nghien ctfu eac yd'u tdanh htfdng den Ddng lu'c lam viee (DL) eua ngtfdi lao dpng tai VISSAN bao gdm 6 ye'u td'- (1) Dong nghiep - DN, (2) Thu nhap va phuc iPi - TN, (3) Dieu kien lam vide - DK, (4) khen thffdng - KT, (5) Ban cha't cong viec -
143
HiNH: MO HINH NGHIEN CtfU DE XGAT
BANG 1: KET QGA PHAt^ TICH DQ TIN CAY CtlA THANG DO D 6 N G NGHIEP Ma
hoa
DNl
DN2
DN3
DN4
DN5
Bif'n quan sat
Aiih/Chi dg clang giao tiep, trao doi vdi cap tren cua minh Anh/Chi nhan difOc sir doi xi( cong bang lis lanh dao, ho luon ghi nhan nh&ng y Iden dong gop cua nhiin vi6n.
Anh/Chi nhan difdc Slf ho trd va phdi hdp tot tlf dong nghiep trong cong viec Lanh dao 1.6 qujet dinh sing suot \di cac chmh sach tao dong luc giup tang njng suat lam vice cho naUdi lao dong Dong nghigp thu'cfng san long giup d8 lan nhau va khuyen khich ban lam viec toi hdn
Trung binh thang do n^'u loai big'n
14,067
14,138
14,038
14,200
14,254 Phtfdng sai tbang
do n€'u loai bien
8,012
8,644
8.915
8,110
11,504 Hf s6' liitSng quan bifn tdng
,751
,656
,631
,652
,152 Hf sd Cronbach's
Alpha neu 1091 bien ,672
,708
,718
,707
,857
Cronbkich's Alpha = 0,782
Mguon Kel qua phan ti
BC, (6) Dao tao va thang tien - DT. Mo hinh nghien cffu nhff Hinh.
Cac gia thuye't nghien cffu nhff sau:
HI: Dong nghiep ed tac dong eimg chieu vdi ctdng Iffe lam viec ciia nhan vien.
H2: Thu nhap va phiic ldi co tac dong cung chilu vdi ddng lffc lam viec cua nhan vien.
H3: Dieu kidn lam vide co tac ddng eiing chieu vdi ddng lffc lam vide cua nhan vien.
H4: Khen tbffclng co tae dpng cung chilu vdi dong lffc Iam vide cua nhan vien.
H5: Ban ehat cdng viec cua nhan vien cd tac ddng cung chilu vdi dgng Iffe lam viee cua nhan vien.
H6: Dao tao va thang tie'n co tac ddng cung chieu vdi dong life lam viee cua nhSn vien.
PhUdng phdp nghiin cffu De thifc hien nghien effu nhom tac gia da tie^n hanh khao sat 270 ngffdi lao ddng dang lam viec tai VISSAN va thu ve la 240 bang khao sat hdp quy. Mau dffdc Iffa chon theo phffdng phap chpn mau phi xac sua't vdi hinh thffc chpn mau thuan tien, Nghien cffu dffdc thffc hien trong thdi gian tff thang I -3/2020.
KET QUA NGHIEN CDu
Phdn tich dg tin cqy cua cdc thang do Cronbach's Alpha
Sau khi tie'n hanh kiem tra Cronbach's Alpha cho 6 bien ddc lap, tac gia tie'n hanh phan tieh nhan td'kham pha (EFA) vdi dieu kien loai cae bid'n khdng dam bao he so' tin cay gom DNS, TN5, DK5 va KT5. Ke't qua phan tich dp tin eSy eua cac bie'n ddc lap, nhff sau:
Thang do Ddng nghiep
Ke't qua d Bdng 1 eho tha'y, bie'n DNS cd he so* tffdng quan bid'n tdng la 0,152
< 0,3, vi vay xem xet loai bie'n DN5 ra khoi thang do Dong nghiep.
Thang do Thu nhdp vd phuc lgi Ke't qua phan tich dd tin eSy cua thang do Thu nhap va phuc ldi cho thay, bien TN5 cd he sd'tifdng quan bie'n tdng lii 0,182 < 0,3, VI vay xem xet Ioai bie'n TN5 ra khoi thang do Thu nhap va phiic ldi (Bang 2).
Thang do Diiu kien lain viec Bang 3 cho thay, neu Ioai bid'n DK5 thi thang do eo he sd' Cronbach's Alpha la p,831 > 0,796, vi vay xem xet loai bien DK5 ra khdi thang do Dieu kidn lam viec.
Thang do Khen thudng
Ke't qua phan tieh do tin cay cua thang do Khen thffdng (Bang 4) eho tha'y neu loai bid'n KT5 thi thang do eo he sd' Cronbach's Alpha la 0,76V> > 0,744 vi
vay xem xet loai bie'n KT5 ra khoi thang do Khen thffdng.
Thang do Bdn chdt cong viec Ke't qua kiem tta hd so' tin eay cua thang do Ban chat cdng viec (Bang 5) cho tha'y, he sd'tffdng quan bie'n tdng deu Icin hdn 0,3 va khdng ed bid'n nao co he so tin cay ldn hdn he so' tin cay tdng. Vi vay, thang do Ban eh^'t cdng vide dat dp tin cay va dffde dffa vao phan tich EFA chinh thii'c.
Thang do Ddo tgo vd thdng tie'n Ke't qua kiem tra hd sd' tin c§y eua thang do Dao tao va thang tie'n (Bang 6) cho thay, he sd'tffdng quan bie'n tdng deu
\&n hcfn 0,3 va khdng co bid'n nao cd he so tin cay Idn hdn he so tin cay tdng.
Phdn tich nhan tdkhdm phd EFA Phdn tich EFA ddi vdi cdc bie'n dgc lap Ke't qud Bang 7 eho thay, he sd' KMO dat 0,842 Idn hdn 0,5 va gia tti Sig. d kiim dinh bartlett dat 0,000 < 0,05 dat yeu cau de tid'n hanh phan tich EFA.
Co 6 nhan to du'dc rut ra ttich (eo gia tri Total hay Eigenvalues Idn hdn 1) vdi tong phffdng sai la 69,295% > 50%.
Ket qua phan tieh EFA eho thay, phtfdng sai ttich == 69,295% chffng to 6 nhan td'giai thieh dffdc 69,295% sff bie'n thidn cua dff hdu khao sat ban d^u, mffe y nghia nay la phQ hdp (Bang 8).
Phdn tich tuang quan
Sau khi tie'n hanh phan tich EFA cho cac bien trong md hinh nghien cffu, nhom tac gia tie'n hanh phan tich tffdng quan giffa cac bie'n ke't qua nhff Bang 9.
Tff ke't qua phSn tieh d Bang 9, nhdm tac gia nhan thay cd 6 bien ed sff tffdng quan vdi bie'n phu thudc DL la: TN, DK, KT, BC^DT va DN. Nhdm tac gia tid'n hanh kiem dinh md hinh hoi quy bang phan tich h6i quy da bie'n cac bie'n ed sff tifdng quan vdi bie'n phu thudc "Dong lffc lam viec".
Phdn tick hoi quy tuyen tinh Md hinh ly thuye't cud'i eiang eo 6 (:hai niem nghien cffu, trong do bie'n E>6ng Iffc lam viec la bie'n phu thupc c6n 6 bid'n cdn lai la bie'n doe lap cd quan he ddng bie'n vdi bid'n Ddng life ISm vigc. Nhom tac gia sff dung phffdng phap kiem dinh ham hdi quy tuye'n tinh bang phffdng phap dffa vao mdt lffdt (phffdng phap Enter).
__^_Phifdng ttinh hoi quy tuye'n tinh da bien CO dang, nhff sau:
DL = fi *DN + fi*TN + fi.WK-\-fi.
BAN Ma hoa
TNI TN2 TN3 TN4
TN5
2 2: KET QUA PHAN TICH DO TIN CAY THANG DO THG NHAP VA PHt'ir 1 (ll
Bien quan sdt Anh/Chi nhan dUdc mu'c liTUng tu-cJng xiJug vdl ket qua lam viec cua m'lnh
Anh/Chi biet cac chinh sach liTcfng, thuSng va IrO cap cua eSna tv Tien lu'dng ciJa Anh/Chi du trang trai cho cuoc so'ng Tien lu'dng cua Anh/Chi dmc tra duns han
Anh/Chi CO thich thu v6i chinh sach lUdng, thUcing, phu ca'p. trd cap, che do bao hiem, lioat d§ng the thao, tham quan, du lich.. ciia c6na Iv
Trung binh thang do n€'u lofii big'n
i4,450 14,467 14,496 14,404
14,500 Phtfcfng sai thang
don^^u loai big'n
6,341 6,777 6,720 7.187
8,393 Hes6' ttftfng quan big'n tons
,734 ,668 ,641 ,559
,182 H^s8' Cronbach's
Alpha n^u
,652 ,680 ,687 ,717
,851 Cronbach's Alpha = 0,767
B A N G 3: K E T Q O A P H A N TJCH DO T I N CAY T H A N G DO DIEO KIEN LAM VIEC
Ma hoa
DKI
DK2
DK3
DK4 DK5
Big'n quan sat Anh/Chi du'dc cung cap day du dung cu, thiet bi bao ho lao dong d ndi 1km viSc
Ndi lam viec cua Anh/Chi sach se, cd sd vat ch^t du'dc trang bi hien dai va tign nghi Dieu kien lam viec thoai mai (Ca lam viec du'dc phan chia to rang va hdp IJ, moi tru'dng lam vi6c chuyen nghiep...) Anh/Chi khSng phSi thay doi vi tri cong vi6c thu'cfng xuv^n Anh/Chi thich thd vdi vi tri dia \f ciia cong ty
Trung binh thang do ng'u losii bien
14,050
14,200
14,129
14.108 13,929
Fhtfcing sai thang do neu loai big'n
7,688
7,567
8,590
8,281 10,225
ngss*
ttfiAig quan bi^ntone
,771
,703
,564
,562 ,302
H§s6' Cronbach's
Alpha n€'u loai bi^^n ,693
,713
,761
,762 ,831 Cronbach's Alpha = 0,796
B A N G 4 : K E T Q U A P H A N TfCH DO TIN C ^ Y THANG DO KHEN THtTdNG
Ma hda
KTI KT2
KT3
KT4
KT5
Big'n quan sat Viec danh gia cong viec cua Anh/
Chl du'dc thuc hien dinh k^' m6t each cong bang va khoa hoc Anh/Chi nh|n diTdc khich le khi hoan thanh to't c6ng viec Hinh thu'c khen thu'dng phu hdp vdi mu'c dO hoiin thanh cong viec cung nhtf miJc do khen thu'dng thoa man nhu cau ngirdi lao dong Tiiy theo mu'c dp ma co mii'c do thu'dng, phat theo qui dinh cua cong ty K§'t quS danh gid khen thu'dng phan anh day du, chinh xac giiip cong ty cai thien va nang cao nang su^t lao dong
Trung binh thang do ng'u lo^i big'n
14,204 14,221
14,150
14,092
14,117 Phtfttag sai tbang
do ng'u lo!ii big'n 7,151 7,436
6,890
7,238
7,911 Hgs6' ttfcfng quan big'n td'ng
,566 ,470
,627
,579
,326 Hg so Cronbach's
Alpha ng'u loai big'n
,677 ,713
,653
,574
.769
Cronbach's Alpha = 744
Mguon Ket qua phan tich SPSS cua n h o m tac gm
145
BANG 5: KET QUA PHAN TJCH DO TIN CAY CGA THANG DO BAN CHAT CONG VIEC Ma
hoa
BCl
BC2
BC3
BC4
BC5
Big^n quan sat
Anh/Chi dudc chi dan can ke ve cong viec de cd the hieu ro viec m5nh dang lam Anh/Chi cam tha'y thich thu, hi'fng khdi khi lam viec Anh/Chi du'dc siJ dung nhieu ky nang khac nhau khi lam viec va du'dc kich thich sang tao trong thtfc hien cdng viec Cong viec Anh/Chi dang lam phu hdp vdi nang life va sd tru'Sng ciia minh Cap tr6n phan cong cong viec mSt each khoa hoc, khSng c6 tru'dng hdp ngtfcfi Iam viec khdng het, ngtfdi khdng cd viec de lam, ttfc la khd'i lu'dng cong viec hdp ly
Trung binh tbang do ng'u lo^i big'n
14,462
14,446
14,325
14,383
14,433 Phtftfng sai
tbang do ng'u lo^i big'n
9.053
8.231
8,681
9,292
8.565 Hgs6' ttftfng quan big'n
t^ng ,560
,731
,600
,584
.603 Hgs6' Cronbach's
Alpha ng'u logi hig'u
,802
,751
.790
.795
,790
Cronbach's Alpha = 0,821
BANG 6: KET QUA PHAN TICH DO TIN CAY TH/VNG DO DAO TAO VA THANG TIEN Ma
boa
DTI DT2 DT3
DT4
DT5
Big'n quan sat Anh/Chi dtfdc cdng ty dao tao day dn cac ky nang nghiep vu Cap tren cd cdng bang trong cac quyet dinh thang chtfc Cong ty cd chu trong cdng tac dao tao, cap nhat cac kie'n thtfc lien quan den cdng viec Cong ty cd nhieu cd hdi thang tie'n ttfdng xtfng vdi nang Itfc cua Anh/Chi
Cdng ty thtfdng xuyen to chtfc dao tao nang cao trinh dd cho Anh/Chi
Trung binh thang do ng^u loai big'n
13,704 13,700 13.692
13,413
13,408 Phtfcfng sai thang
do ng'u logi big'n 7,816 7,366 7.938
6,913
6,971 Hgsd' ttftfng quan big'n tdng
,506 .602 .452
.574
.573 Hesd' Cronbach's
Alpha ng^u logi big'n
,739 ,707 .756
.715
.715 Cronbach's Alpha = 0.769
BANG 7: KMO VA KIEM DINH BARTLETT - LAN 1 Kaiscr-Meyer-Olkin Measure of Samplmg Adequacy
Barilett's Test of Sphericity
Approx Chi-Square Df
Sig.
.842 4952,692 325 .000
Bang 10 cho tha'y. ke't qua phan tich cf mo hinh co R-hieu chmh la 0,778 nghia la 77,8% stf bien thien cua Dong life lam viec ciia nhan vien tai VISSAN dffdc giai thich bdi sif bie'n thien cua cac thanh phan, gom:
Dona nghiep, Thu nhap. Dieu kien lam viecrKhen thffdng. Ban chat cong viec, Dao tao va thang tien.
KET LUAN VA M O T S6 DE XUAT
Ki't ludn ^ Ke't qua nghien cffu cho thay, trong 6 bie'n da de xuat trong m6 hinh nghign cffu, thi ca 6 bie'n deu co tac dong den dong iffc Iam viec cua ngffdi lao dong tai VISSAN theo mffc do tac dong dffdc sap xe'p theo thff tu' giam dan, nhff sau: Thu nhap va phffc ldi, Dieu kiSn lam viec, Ban chat cong viec, Khen thffdng, Dong nghiep, Dao tao va thang ti6'n.
Mot sddi xudt
Tff ket qua nghien cffu va lien he vdi thtfc tiln, de nang cao hdn nffa dpng lffc lam viec cua ngffdi lao dong tai VISSAN, chung toi de xuat mot so' giai phap, nhff sau:
Thff nhd't, viye'u tdthu nhgp vaphuc lgi Thu nhap co tac dgng manh nhS't den dong lffc lam viec cua ngddi lad dpng tai VISSAN, Vi the, de khich le tinh than lam viec cung nhff tang dpng lffc lam vi6c vdi Cdng ty, thi tien Iffdng xffng dang va cong viec tffdng ffng vdi nhffng ddng gop cua nhSn vien dd'i vdi Cdng ty la het sffc can thie't. Cong ty can co chinh sach tien lifdng phu hdp va dam bad cude sd'ng vat chat cho nh^n vien va cung thong qua viec tra Iffdng de kiem tra, theo ddi, giam sat thffc hidn cua nhSn vidn.
Thff hai, vi yeu td dieu kiin ldm viic Cong ty can phai tao ra moi trffdng lam viec td't de giup ngffdi lad ddng phat huy he't kha nang cua mmh ciing nhff giup dd nhan vien phat trien kha nang tff duy cao trong cdng vide. Ludn chff trong bao ve sffc khde cho nhan vien bang viec to chffc kham sffc khoe dmh ky cho nhSn vien trong Cdng ty.
Thff ba, yi ye'u td'bdn chdt cdng viec Ban chat cdng vide cung IS ye'u td'anh hu'dng de'n ddng ldc lam viec cua nhan vien tai VISSAN, vi the' Cong ty can co' gang tim hieu va tie'p thu de dap ffng nhu cau cho nhan vien, nhu": thdi gian lam viec hdp ly, phan bd cong vide phu hdp cho hjfng nhan vien,. Ben canh do, tao mpi dieu kien cho nhan vidn phat huy nang life va sd tru'dng cua minh trong cdng viec.
Thfftu, viye'u tdkhen thudng Cdng ty cgn xay diJng [lums do danh gia cong viec va khen thu'dng tiJdng xffng
BANO 8: TOWG PHtfgNO SM TRJCH, P H A N TiCH EFA CHlNH THflC
§
1 2 3 4 5 6 7 26'
Tola!
8,436 3,382 1,813 1,688 1,547 1,151 ,909
,005
Initial Eigen
% of Variance 32.447 13.008 6,973 6.491 5,949 4,428 3,494
,020
values 1 Extraction Sums of Squared Loadings Cumulative %
32,447 45,454 52,427 58,918 64,867 69,295 72,789
100.000 Total
8,436 3.382 1,813 1,688 1,547 1,151
% of Variance 32,447 13,008 6,973 6,491 5,949 4,428
Cumulative % 32,447 45,454 52,427 58,918 64,867 69,295
1 Rotation Sums of Souared Loadinss Total
4,424 3,021 2,909 2,761 2,624 2,279
% of Variance 17,015 11,618 11,189 10,617 10,091 8,764
Cumulative % 17,015
^8,633 39,822 50.440 60.531 69,295
cong bang va khoa hpc. Hoan thien he tho'ng tieu chl danh gia cdng viec (KPI) de viec danh gia cdng viec du'dc khach quan hdn ciing nhtf danh gia dung kha nang, dting nang Iffc cua tffng nhan vien.
Viec x3y dffng he thd'ng tieu chi danh gia cong bang can phai difa tren bang md ta cong viec, tinh chat cdng viec de cd nhffng chinh sach khen thffdng phu hdp.
Khen thrfdng kip thdi va xffng dang cho nhan vien kht hp dat thanh tich td't trong c6ng viec.
Thff nam, viye'u td dong nghiip Dong nghiep co tac dpng de'n dong lilc lam viec cua ngffdi lao dpng tai VISSAN, Cdng ty c^n tao mdi trffdng Iam viec giao lie'p giffa cac dong nghiep gan bd, dian thien, doan ke't vdi nhau dtfa trgn cac quy tSc ffng xff cua Cdng ty.
qua do tao cho dong nghiep trong Cdng ty dong Irfc lam viec mang lai hieu qua r^t t6't.
Thff sdu, yi'u td ddo tgo vd thdng tie'n D&o tao, thang tie'n cd tac ddng de'n dong life lam viec ciia nhSn vien trong
•^ong^ty. Vl vay, Cdng^ty can quan tam d6n cong tac dao tao de tao ra nhffng con ngffcfi gioi, phii hdp giup Cdng ty phat trien manh cung nhff tao tinh than ham muon trong cdng viec, phat trien cdng viec hay ludn md ra con du'dng thang tien de ho phat huy he't nhffng kha nang cua minh.Q
BANG 9' KET QQA PHAN TICH TCfdNG QUAN GiffA CAC BIEN
DN
TN
DK
DT
BC
KT
DL
Pearson Correlation Sig. (2-tailed) N
Pearson Correlation Sig. (2-tailed) N
Pearson Correlation Sig (2-tailed) N
Pearson Correlation Sig. (2-iailed) N
Pearson Correlation Sig. (2-tailed) N
Pearson Correlation Sig. (2-taiIed) N
Pearson Correlation Sig (2-taiIed) N
DN 1 240 ,253"
,000 240 ,255"
,000 240 ,267"
,000 240 ,490"
,000 240 ,405"
,000 240 ,314"
,000 240
TN ,253'
,000 240 1 240 ,421"
,000 240 ,393"
.000 240 ,360"
.000 240 ,344"
,000 240 ,862"
,000 240
DK ,255'
,000 240 ,421"
,000 240 I 240 ,323"
,000 240 ,319"
,000 240 ,293"
,000 240 .489"
,000 240
DT ,267"
,000 240 ,393"
,000 240 ,323"
,000 240 1 240 ,272"
,000 240 ,259"
,000 240 ,436"' ,000 240
BC ,490"
,000 240 ,360"
,000 240 ,319"
,000 240 ,272"
,000 240 1 240 ,473"
,000 240 ,434"
,000 240
KT .405"
,000 240 .344"
,000 240 ,293"
,000 240 ,259"
.000 240 ,473"
,000 240 I 240 ,416"
,000 240
DL ,314"
,000 240 ,86T' ,000 240 ,489"
,000 240 ,436"
,000 240 ,434"
,000 240 ,416"
.000 240 I 240
**. Correlation is significant at the 0.01 level (2-talled}.
BANG 10: KET QUA R= CGA MO HINH Model
I R ,885'
R Square ,784
Adjusted R Square ,778
Std. Error of the Estimate
,34121 Durbin- Watson 1,383 a. Predictors; (Constani), KT, DT, DK, DN, TN, BC
b. Dependent Variable' DL
tich SPSS t u a n h o m li
lALLlEU IHAM KHAO
1. Vroom, V. H. (1964). Woric and motivation, New York: Wiley. US
2. Mitchell, T. R. (1982). Motivation; New directions for theory, research, and practice. Academy OfManagement Review, 7, 80-88
3. Mullins, L, J. (2007). Management and Organisational Behaviour, Financial Times Prentice Hall 4. Robbins, S. (1993). Organizational Behavior, Prentice Hall, Englewood Cliff's
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