TAP CHi CONt IHIflfNIi
DAO TAO NGUON NHAN LlTC NGANH DU LICH DAP ifNG YEU CAU HOI NHAP CONG DONG KINH TE ASEAN
• LE VAN THONG
TOM TAT:
Dffa trdn ngudn so lieu thtf cap vd nhu cau trinh do nhin life nginh Du lich phan theo trinh dp vi phan theo vi tri vide lam, sd Itfdng ddn vi dio tao nguon nhin Itfc ciia nganh Du Uch vi ydu cau ve ndi dung chtfdng trinh dio tao chung ASEAN (CATC), bai viet de cip dd'n thtfc trang dao tao ngudn nhin ltfe nganh Du lich Vidt Nam trong giai doan hidn nay va nhffng ydu elu dat ra dd'i vdi cdng tic dio tao nguon nhan life du lich khi Viet Nam tham gia ABC. Tren cd sd dd, bai vid't dd xuat mot so'khuyd'n nghi gdp phan nang cao hieu qua edng tic dao tao ngudn, nhan life nginh Du lich.
Tii khda: Du lieh, dio tao, dip tfng, ngudn nhan life, AEC,
1. D$t v3'n dd
Trong nhffng nim vffa qua, du lieh la nganh cd nhidu ddng gdp vao stf phit tridn kinh td'-xa hdi ndi chung. Theo sd lidu bao cio ciia Tong cue Du lieh, doanh thu cua nginh Du lich nam 2017 dat 510 nghin ty ddng, tang 15% so vdi nim 2016, gdp phan quan trpng eho muc tidu tang trtfdng kinh td'cua da't ntfdc. Stf phit trien khdng ngffng ciia nginh Du lich gdp phan vao GDP Viet Nam, bao gdm ca ddng gdp trife tid'p, giin tid'p va diu ttf cdng li 584.884 ty ddng (ttfdng dtfdng 13,9%
GDP). Trong dd, ddng gop trtfc tid'p eua du Hch v i o GDP la 279.287 ty ddng (ttfdng dtfdng 6,6%
GDP). Tong ddng gdp cua du lich v i o Iinh vtfc viec lam toan qudc (gdm ca viec lam gian tie'p) li hdn 6,035 trieu vide lim, chid'm 11,2%. Trong dd, so' vide lim trtfe tie'p do nganh Du Uch tao ra la 2,783 tridu (chiem 5,2% tdng sd' viec lam). Ddng thdi xet vd cd can doanh thu ngoai te trong xui't kha'u dich vu, doanh thu cua nginh Du Hch chid'm tren 50% trong xua't khau dich vu cua ca ntfdc, dtfng dau ve doanh thu ngoai td trong cic loai boat ddng dich vu "xua't kha'u" Nguydn Thi Thu
Htfdng, 2017. Muc tidu phit tridn cua du Hch Vidt Nam de'n nam 2020 la trd thanh mdt diem dd'n hap din trong khu vtfe vi trdn thd' gidi, nam trong nhffng ntfdc dtfng dau Ddng Nam A ve cac chi tieu phat tnen du lieh. De dat dtfde mue tidu dd thi chat Itfdng nhan Itfc phuc vu trong nganh Du hch can phai dtfde nang cao hdn ntfa, bdi phit trien ngudn nhan life chat Itfdng cao li didu kien can thie't dd du lich Viet Nam xda dan khoang each vdi du Hch ciia cie qud'c gia phit trien tren thd gidi va trong khu vtfc. Thtfc td' cho thi'y ngudn nhan Iffc du lieh hien nay chtfa dap ffng dtfdc ydu cau phit trien ca vd mat cd cau, chat Itfdng va sd Itfdng. Do dd, cdng tic dao tao nham nang cao chat Iffdng ngudn nhan Itfc nganh Du Hch li van de mang tinh cap thie't ddi vdi stf phat trien du lich cua mdi dia phtfdng vi cua qud'c gia, die bidt la dap tfng dtfdc yeu clu hdi nhip khu vtfe ASEAN.
2. PhtfoTng phap nghien cii^
Tren ngudn so lieu thtf cap thu thap dtfdc tCf Vidn Nghien cffu phat tridn du Hch Viet Nam, bai vidt ehii ye'u sff dung phffdng phap thd'ng kd md ta, so sinh kd't hdp phan tich dinh gia.
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QUANTRI-QUANLY
3. Ket qua nghidn cvlu
3.1. ThtJtc trgng ddo tao ngudn nhdn lite ngdnh Du lich Viet Nam
Hien nay, nganh Du lich hien dffde dinh gii li nginh ed nhu cau nhan sff eao gap 2-3 lan so vdi cic nganh trpng diem khac nhtf giio due, y td', tii chinh. Theo bao cio cua Vidn Nghidn ctfu phit tridn du lich (ITDR) vdi td'c dp tang trtfdng li 6,2%/nim trong giai doan 2011-2015, dd'n hd't nam 2015, nhu eau nhin ltfe lam viec trtfc tiep (htfdng din vidn du lich. Id tan...) trong nginh tfdc tinh can 620.000 ngtfdi vi dd'n nam 2020 nhu cau nhin life ciia nganh Du lich tang Idn khoang 870.000 lao ddng trtfc tid'p vdi td'c dp tang trtfdng trong giai doan 2016-2020 la 7,0%/nim.
Bang 1. Dii bao nhu cau nhan life ngdnh Du Ijch den ndm 2020 (theo ngdnh ddo tgo)
Bdng 2. Da bao nhu cdu nhdn liic ngdnh Du lich den ndm 2020 (theo vj tri ldm viec vd
theo ngdnh nghe)
Chi tieu 1. Trinh do tren dai hoc 2. Trinh dfl d?i hpc, cao dang 3. Trinh dp trung cSp 4. Trinh do so cap 5. Trinh do dildi so cap (qua dao tao tai cho", truyin nghe hoac huan luyen ngan han
long
Soluong (ngudi)
6.100 130.600 113.100 194.000
426.300
870.000 Tirl#
(%)
0,70 16.00 13,00 22,30
49,00
100.00 Nguon: Vien Nghien cdu phdt triin du lich Nhu eau nhan life ciia nganh Du lich ngiy eing gia tang. Cu the dtf bao nam 2020 tang 40% so vdi nam 2015. Trong dd, nhu eau nhan life cd trinh dd dai hpc dtfdc dtf b i o chid'm 0,7%; trinh dp dai hpc, cao dang chie'm 15%; Trinh dd trung ca'p chie'm 13%; trinh dp sd cap chie'm 22,3% va trinh dd dffdi sd cap chid'm 49%. Ngoai ra, dtf bio nhu elu ngudn nhin Itfc nganh Du lich theo vi tri lam vide va theo nginh nghe kinh doanh dd'n nam 2020 cung ting ding ke, cu the nhtf sau: (Bdng 2).
Theo Tdng cue Du lich (Bd Van hda - The thao - Du lieh), mdi nam toan nganh eIn them gan 40.000 lao dpng. Tuy nhidn, Itfdng sinh vidn chuyen nganh ra trtfdng chi khoang 15.000 ngtfdi/nam, trong dd cht hdn 12% cd trinh dp cao ding, dai hoc trd len. Nhieu htfdng din vien du
Chi tieu
A. Phan fheo v/ b-ltam vi$c 1. Nhan liic quan ly nha nudc ve du Ijch 2. Nhan luc quan tn doanh nghiep (tiJ trudng, phd phdng trd len) 3. Nhin lUc nghiep vu d nhdng nghe chinh e. Phan theo nganh nghe kinh doanh 1. Khach san, nha hang
2. LQ hanh, van chuydn du hch 3. Dieh vu khac
Sd'lUdng (ngudi) B70.000
5.800 55.100 809.100 870.000 408.900 113.100 348.000 Ngudn: Viin Nghien cdu phdt trien du lich (ITDR) lich dii dtfde dao tao chinh quy d cic trtfdng dai hpc, cao dang... nhtfng khi dtfdc tuydn dung lam vide hau he't doanh nghidp Iff hanh deu phii dio tao lai hoac dao tao bd sung vd ky nang, ngoai ngff. Nguon lao ddng trong ITnh vtfc du lich khdng nhffng thie'u ve mat sd' Itfdng, ma cdn ydu vd ehuydn mdn. Chat Itfdng ngudn nhan Itfc do cac cd sd dao tao cung ci'p cho thi trtfdng lao ddng du lieh chtfa dat yeu cau eua doanh nghiep. Bio cao tdng hdp ve thtfc trang ngudn nhan ltfe Viet Nam nhtfng nam qua cho tha'y: lao ddng cd trinh dp dai hpc va tren dai hpc chid'm 9,7%, sd cap, trung cap, cao ding ehie'm 51%, dtfdi sd ca'p la 39,3%... Trong dd, chi cd 43% dtfdc dao tao ehuydn mdn nghidp vu ve cac nginh nghe du lich [2, tr.l ]. Ngoii ra, hdn mdt nffa lao dpng lim vide trong du lich lai rat yeu ve ngoai ngff, day la mdt han chd' ra't Idn ciia du lich Viet Nam. Theo nghien ctfu ciia ITDR vd trinh dp ngoai ngff cua ngudn nhan Itfc nganh Du lich cho thi'y, ngoai ngff tie'ng Anh hidn chid'm khoang 42% nhan life toan nginh, tie'ng Trung, tie'ng Phip va eae tie'ng khic vdi ty le ttfdng tfng la 5%, 4% vi 9% nhan life. Nhff vay, nhu eau ve sd Itfdng va chat Itfdng ngudn nhan life cho nginh Du lieh li ri't Idn, trong dd dang chu y la nhu elu nhan Itfc cd trinh dd cao ngay mot gia tang.
Dd'i vdi cac cd sd dao tao ngudn nhan life cho nganh Du Hch cac trinh dp tff sd cap, trung cap, cao dang den dai hoc dtfde hinh thanh vi md rpng. So
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TAP CHi CUNG THIfffNG
ltfdng ed sd dao tao tang nhanh, phii kin hlu hd't cic tinh; cd ca'u da dang ve loai hinh sd hffu, cap dio tao va nginh nghe dao tao; phln Idn tap trung d cie dd thj, trung tam du lich trpng diem, dia bin ddng dan ctf, tao thuin Idi cho ngtfdi hoc vi gan vdi nhu clu sif dung nhan life, dap tfng dtfdc nhu clu phat tridn kinh te'-xa hdi va nhu cau khieh du lich. Hau cac tinh, thanh phd' di cd trung tam dio tao, bdi dtfdng nghd du lich ngan han hoac trung tam dio tao da nginh nghd tham gia dao tao du lieh. Nang Itfc dio tao, bdi dtfdng cua he thd'ng cd sd dao tao, bdi dffdng nhan Itfc du Hch trong toan qud'c ttfng btfdc dtfdc nang cao. DIU ttf cd sd vit chat ky thuit (ca ndi day ly thuye't va thtfc hanh) va trang thid't bi giang day tuy cdn khd khan ve kinh phi, nhtfng da cd tie'n bd. Dpi ngu giang vien, giao vidn vi cin bd quan ly dao tao du hch tang vd sd' Itfdng va tffng btfdc dtfdc chuan hda. Cie ed sd dao tao chuyen ve du lich di chii ddng xiy dtfng chtfdng trinh, giio trinh. Mdt sd'khoa va bp mdn du Hch d eie trtfdng dai hpe, cao dang vi trung cap chuyen nghidp, trtfdng day nghd da vi dang xay dtfng chtfdng trinh eie ehuydn nganh, cac nghd du lich; bidn soan giao trinh va tai lieu tham khao, chuyen khao. Quy md dio tao, bdi dtfdng hang nam tang dan. Quy md dio tao mdi tang manh, cha't Itfdng cd ban dam bao, dan gan vdi nhu elu xa hdi. Cd ca'u nganh, nghe d i o tao ttfng btfdc chuyen dich theo htfdng tich etfc. Nhieu nganh, nghe dio tao mdi xua't hidn dap ffng yeu cau phit trien du lieh, nhu cau dao tao du lieh ndi ridng va phat trien kinh td'-xa hdi trong hdi nhap qudc te' ndi ehung.
So' lieu d Bang 3 cho tha'y tinh dd'n thing 10/2010, ca nffde cd 284 ddn vi d i o tao ngudn nhan life eho nginh Du lieh. So vdi nam 2005, so' Itfdng ddn vi dio tao ngudn nhan Itfc cho nganh Du lich da tang 4,11 lan. Trong dd, trtfdng dai hoc cd 62 ddn vi, trtfdng eao dang ed 80 ddn vi, trtfdng trung ca'p cd 117, cd 2 doanh nghidp vi 23 trung tam tham gia vio cong lie dio tao ngudn nhan life ciia nganh.
Ve ca sd vdt chdt ky thudt cua cdc dan vi ddo tgo: Cae ddn vi da dtfdc dau ttf nang ci'p trang thie't hi phuc vu giang day, thi nghiem vi thtfc hanh dtfdc nang cap, tffng btfdc ddng bd hoa va hien dai hoi. Mdt sd cd sd dao tao di diu ttf xay dtfng ed sd thtfc hanh (xtfdng trtfdng, khach san trtfdng...) tffdng ddi hien dai. Mdt so trtfdng da cd trung tam
thtfc hinh nghe vi nhieu ddn vi da nhan dtfdc sif tai trd eua EU va Luxembourg trong dtf an dao tao phit tridn ngudn nhin Iffc nginh Du lieh.
Ve chuang trinh, gido trinh vd phuang phdp ddo tao: Nam 2004, Tong cue Day nghe Bd Lao dpng - Thtfdng binh va Xa hpi da ban hinh chtfdng trinh khung trung hpc chuydn nghiep nginh Du heh vi dtfde hd trd, htfdng dan, da xay dtfng vi ban hanh 8 Chtfdng trinh khung dao tao nghd trinh dd cao dang nghe va trung cap nghe.
Tuy nhien, bdn canh nhffng thinh ttfu da dat dtfdc thi cdng tic dao tao ngudn nhin itfc cho nganh Du lich cdn cd mdt sd'han ehd':
Nhu clu ngudn nhan life eho nganh Du lich la ra't Idn theo nhff phan tich d tren. Tuy nhidn, sd Itfdng eae ca sd dao tao ngudn nhan life cua nganh cdn it, chtfa d i p ffng dtfde nhu cau dao tao va chii yd'u tap trung d cie thinh phd' Idn. Trong khi do, cic dia didm du lich, cac trung tam du lich lai tap trung d hlu hd't eac dia phtfdng trong ea ntfde.
Nang Iffc dao tao ciia mang ltfdi cd sd dao tao cdn han che, chtfdng trinh dio tao cdn thie'u thifc te' vi chtfa dip tfng dtfdc tidu ehuan qudc te. Cd s5 vat chS't ky thuit vi trang thie't bi cua da so' cic ccf sd dao tao du hch thieu, lac hau, khdng ddng bp.
Dpi ngu giang vien cd trinh dp ehuydn mon vi thtfe te' edn thid'u, die bidt la trinh dd ngoai ngiJ.
Chtfa cd cd ehd' huy ddng stf tham gia lich cffc, thie't thtfc va hidu qua eua doanh nghiep vao dao tao nhan Itfc nganh Du lich. Chinh sich khuye'n khich phit trien dao tao nhan Itfc nganh Du lich d vung ndng thdn, mien nui (ndi cd nhieu tidm nang, tai nguyen du lich) ehtfa du, lai td chffc trien khai chtfa td't, cdn cd stf budng long quan ly. Stf each biet ve chat Iffdng dio tao giffa cic cd sd dio tao nhin Itfc du hch d dd thi, d mdt so'viing ddng bang vi cic cd sd dio tao du lich d vung siu, vung xa edn Idn, nhtfng ehffa cd bidn phip giai quyd't,
Thie'u nhffng quy dinh vi ed chd' phd'i hdp, lidn kd't giffa cd quan quin ly vdi nhau va vdi cic cd sd dio tao, cd sd sff dung nhan life nginh Du Uch.
Lidn ke't trong dao tao ngudn nhin life du Ijch giffa cic cd sd dio tao vdi nhau, gitfa cie cd sd dao tao trong ntfde vi qud'c te' chtfa dtfde phat tridn manh.
3.2. Cdng ddng kinh ti ASEAN vd nhiing yiu cdu ddt ra do'i vdi cong tdc dao tgo nguon nhdn Idc du lich
Khi AEC dtfdc thinh lip, dff kie'n cd 8 nginh
224 So 12-Thang 9/2018
qUAN IR| - QUAN LV
nghe lao ddng trong cac ntfdc ASEAN dtfdc tif do di chuydn thdng qua cac thda thuan cdng nhan tay nghe tffdng dffdng, bao gdm ke' toan, kie'n true sff, nha sT, bac sT, ky sff, y ta, van chuyen vi nhin vien nganh du lich. Life Itfdng lao ddng niy ddi hdi phai cd cha't Itfdng cao, die bidt li ngudn nhan Itfc phai dtfde dio tao ehuydn mdn hoac cd trinh dd tff dai hpe trd Idn, thdng thao ngoai ngff nha't la tid'ng Anh se dffde di ehuyen ttf do hdn. Day la nhffng cd hdi Idn eho ngudn lao ddng cd chat Iffdng cao ciia Viet Nam ttfdng tic, tham nhap d ntfde ngoii, de nang eao kinh nghiem, ky ning nghd nghidp d eie ntfde tien tid'n trong khu vtfc, tff do lam ting tinh linh hoat va kha nang thich tfng vdi mdi trtfdng lim vide da van hda, chuyen nghidp. Ngoii ra, theo thda thuan thffa nhan lan nhau giffa eie qud'c gia vd nghe du lieh trong ASEAN da quy dinh ehi tid't vd Bd tidu chuan chung ve nghe du hch trong ASEAN, trong dd quy dinh cu the ve ning life chinh, nang life phd thdng, nang Iffe ehffc nang;
khung trinh dp chuyen mdn khu vffc va he thd'ng thffa nhan cic ky nang. Trong dd, ding chu y l i Chtfdng trinh du lieh chung ASEAN (CATC) li chtfdng trinh ehung da dtfdc phd duyet eho Nghe Du lich ASEAN theo thda thuan lan nhau ciia cac Bp trtfdng Du lich ASEAN. CATC dtfdc lip ra dtfa tren 6 hinh thtfe lao dpng (6 nganh): Front Office (bd phan Id tan). Housekeeping (bp phan budng phdng), bd phan be'p (na'u ntfdng), bd phan an udng, bd phin dai ly va bd phin td chffc tour vdi khung chtfdng trinh dao tao dtfde ehia thanh cac loai cu the nhtf sau:
Khung dao tao CATC can ban chia thanh 3 loai nhtf sau: (1) Khung dtfde dinh htfdng theo cac nginh cong nghidp - eac ddn vi nang Itfc va ndi dung hpc cho mdi ddn vi dtfdc quy dmh theo ttfng nganh: bang cap khac nhau se phu hdp vdi eie nganh edng nghiep khic nhau. Dieu niy tranh tinh trang lam trai nginh vi mang lai Idi ich cho ei smh vidn va cie nganh edng nghidp; (2) Khung hnh hoat: cho phep sinh vidn, eie nginh cdng nghiep va eie nha cung ci'p dich vu dao tao stf linh hoat trong vide ltfa chpn cac ddn vi cho tffng trinh dd chuydn mdn ma tuy vio tffng bdn lien quan. Cie ca nhan cd the xic dinh trdn cd sd tffng trffdng hdp eu the ma pha trdn eac hpc phan dtfa theo thtfc te' etia ddn vj dd ddng gdi ra dtfdc mot gdi van bang hoin chinh; (3) Khung ca'u true ben vffng: Khung nay li sff kd't hdp hdp Iy giffa cae trinh dp vdi nhau:
loai hinh nay tao dieu kien cho sinh vien, ngtfdi hpc nang cap trinh dp, di chuydn giffa cie trinh dp va cho phep smh vien dat dffde trinh dp quan 1^
cap cao hdn trong khi van tap trung vao hoat dpng thtfc tien.
Nhtf vay, cin cff vio mffc dd cua ttfng khung va eie chi sd' dinh gii cua tffng mffe dp trong khung dio tao CATC, dd hpi nhap vao Cpng ddng AEC va thffe hidn eae thda thuan Ian nhau ve nginh Du lich trong khd'i thi ddi hdi cdng tic dao tao ngudn nhan Itfc du lich cua Viet Nam phai dip ffng dtfdc ning Itfc sff dung d mdi cap dd cu the nhtf trdn.
4. Kd't lu$n va giai phap
Dio tao ngudn nhan Itfc ciia nganh Du Hch dd dap ffng nhffng yeu clu hdi nhap die bidt Ii hdi nhap khu vffc AEC li thffc sff can thid't trong giai doan hidn nay. Do dd, de cdng tic dao tao ngudn nhan ltfe eho nganh Du hch dap ffng nhtfng yeu cau dat ra cua qua trinh hpi nhap, chung tdi dd xua't mdt sd khuye'n nghi nhff sau:
Phit trien mang ltfdi cd sd dao tao chuyen nganh Du lich manh, bao dam dip tfng yeu cau hdi nhap, hdp ly gitfa eie ci'p dio tao, nganh nghd dao tao vi vung midn. Tang cffdng dau ttf cd sd vat chat ky thuat, thie't hi giang day ddng bd, hidn dai, chuan hda chat Itfdng giang vidn, ehuan hda giao trinh khung dao tao. Nang cap cac cd sd dio tao du lich hidn cd; tap trung dau ttf mot sd'edsd dao tao du Hch dat chuan; hinh thanh bd phan dao tao du lieh d cic trtfdng nghe d cic dia phtfdng. Chu trpng dau ttf cho cac trtfdng dio tao nghe du lich tai eie thanh phd Idn nhtf: Ha Ndi, Hai Phdng, Hue, TP.
Hd Chi Minh va D i Ning, ddng thdi, nang cao nang Itfc cic cd sd khac ed dio tao vd du Iich, bao dam yeu eau chung va stf thd'ng nhat vd ndi dung dio tao, trinh dp dao tao.
Chffdng trinh dio tao cin bim sit vi dap tfng theo khung chtfdng trinh dao tao CATC nhtf da thda thuan giffa eac Bp trtfdng Du Hch ASEAN.
Thu hiit doanh nghiep tham gia vao xiy dtfng tidu ehuan ky nang nghe va chtfdng trinh, giao trinh dao tao du lich; tao cd sd kie'n tap, thtfc tap eho hpc sinh vi sinh vien. di'y manh dio tao tai ehd theo nhu cau ciia doanh nghiep, dao tao lidn thdng ttf thi'p dd'n cao, ttf lao ddng gian ddn dd'n giam sit, quin ly cic cap.
Nang eao trinh dp tin hpc, ngoai ngff vi phffdng phap giang day de giang vidn, giio vidn vi dio tao vien du Hch dff kha ning giing day, ttf nghien
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ctfu, trao ddi chuydn mdn trtfc tie'p vdi chuyen gia vdi cac cd sd dao tao du Hch trong khdi ASEAN ntfdc ngoii, tham gia hdi nghi, hpi thao, didn dan va khu vtfc chau A - Thai Binh Dtfdng,... Gan ket qud'e te vi hpc tap, tu nghiep d nffde ngoii. d i o tao vdi sff dung trdn cd sd vffa dap tfng yeu Tang ctfdng Hen kd't, hdp tac qud'c te ve d i o cau nganh vtfa thffc hien Hen kd't vung va xuat tao, phit tridn ngudn nhan Iffc du lieh. Tao didu khau lao ddng; tidp tuc thu hiit vd'n dau ttf nifdc kien cho cd sd dao tao hdp tic song phffdng va da ngoai va cdng nghe tien tid'n phuc vu phit trien phffdng vdi cic cd sd dao tao ntfdc ngoii, nha't Ii ngudn nhan Itfc du Iich •
TAI LIEU THAM KHAO:
1. Ban ihu ky ASEAN "Thda thudn thifa nhdn Idn nhau Irong ASEAN ve nghe du lich " truy edp diin til: http://viel- namtourism.gov. vn/dmdoc umen ts/Sach HDMRA.pdf
2. Nguyin Thi Thu Huang (2017), "ThUc trang vd gidi phdp phdt trien ngdnh du Uch Viit Nam hien nay" Tgp chi Cdng Thuang, hllp://lapchicongthuong.vn/thuc-1rang-va-giat-phap-phal-lrien-nganh-du-lich-viei-nom-hien-nay- 20170530111426127p0c488.htm.
3. Phgm Trung Luang (2016) "Ddo tgo phdt trien ngudn nhdn lUc du lich Irong bdi cdnh hgi nhdp", Hgi thdo khoa hgc Trudng DH Vdn Hie'n "Brexil vd nhdng vdn de dgi ra cho Cong ddng kinh te ASEAN, thdng 8/2016.
4. Nguyin Son Hd (2016) "Ddo tgo ngudn du lich hien nay", Tgp chi Vdn hoa nghi thugl sd382, thdng 4-2016.
5.Quy hoach phdt triin nhdn luc ngdnh du lich giai dogn 2011-2020 theo Quye't dinh sd3066/QD-BVHTTDL.
Ngay nhan bai: 17/8/2018
Ngay phan bi^n danh gia va su'a chifa: 27/8/2018 Ngay chap nh^n dang bai: 7/9/2018
Thdng tin tdc gid:
LE VAN THONG
Trung tam ly luan Chinh tri - Dai hpc Quoc gia TP. Hd Chi Minh
HUMAN RESOURCES TRAINING OF VIETNAM'S TOURISM INDUSTRY TO MEET REQUIREMENTS OF INTEGRATION INTO AEC
• LE VAN THONG
Center of Political Theory - Vietnam National University - Ho Chi Minh City ABTRACT:
Based on secondary data about the demand for human resources in the tourism industry by level and by job positions, the number of human resources training centers for the tourism industry and die content of the common ASEAN traimng program (CATC), this study is to discuss the current status of human resources training activities of Vietnam's tourism industry. The study also presents current requtfements for human resources training activities when Vietnam participates in the ASEAN Economic Community. Based on the study's results, the author makes some recommendations to improve the effectiveness of human resources training of Vietnam's tourism industry.
Keywords: Tourism, training, meet, human resources, AEC.
2 2 6 So 12-Thang 9/2018