2009
SERVICE DELIVERY AND BUDGET IMPLEMENTATION PLAN (SDBIP):
CORPORATE SERVICES
Objective: To promote institutional excellence that is responding to role players’ needs
Human Resource Development Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Conduct Re-
search/situa tional analy- sis
Report on training needs as- sessment
Approved work skills plan
All employ- ees as- sessed
Report on findings based on research &
institutional analysis
Develop a programme based on WSP
Report on training bases based on based on training needs
Training re- port per di- rectorate.
Submission report to LGSETA
Staff, coop- eration from department.
Career pathing
Records of profiles as per Data- base
Database of profiles
All employ- ees profiled
Inform the MDM staff through/
HODs on procedure as to apply.
Compilation
Monitoring the atten- dance of the staff (drops out & chal- lenges.
Compilation
Report on the 1st se- mester re- port
Report on final result of the MDM staff for the provision of the financial year.
Report not submitted on time to check pro- gress
tions of applica-
tions ac- cording to the require- ments. Fa- cilitation of payments to different in- stitutions
of results for the 1st se- mester.
Implementa- tion of bur- sary scheme
Report indi- cating num- ber of em- ployees reg- istered
Bursary ap- plication as per policy
Bursary is- sued to suc- cessful ap- plicants
Inform the MDM staff / HOD on procedures to apply.
Compilation of applica- tions of per require- ments. Fa- cilitation of the payment of the differ- ent institu- tions Com-
Monitoring the atten- dance of staff (drop out) Compi- lation of the result for 1ST semester.
Report on the semes- ters results
Report on final results of the MDM staff for MDM staff for the pro- vision of the money in the next fi- nancial year.
Report not submitted on time to check pro- gress
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions munications
with the staff to submit their quar- terly reports semester Manage-
ment of ca- pacity build- ing and skills devel- opment pro- grammes
Reports on training con- ducted
Report on number of people trained
Integrated manage- ment of training
Updating skills audit- ing to report to check those trained the previous years.
Compile a program for those not trained in specific pro- gram.
Identification of the rele- vant accred- ited institu-
Report on updated skills audit report Ensure that departments embarked on needs analysis Report on training took place in the 1st quarter
Report on training took place in the in the 2nd quarter
Report for 3rd and 4th quarters training
Self nomina- tions and interference
tions tion with
relevant program for staff send- ing the staff to training Collate in-
formation on MDM/LM’s skills audit- ing
Report on information collation
Approved work skills plan
Skills audit conducted for MDM and LM’s
Update skill audit to check previ- ous those trained pre- vious year
Report on updated skill audit, collec- tion of data
Report on training and gaps that r there.
Report on 3rd quarter and 4th quarter
Accurate data given by staff and cooperation.
Manage- ment of dis- cretionary fund (LGSETA)
Compliance report
Work Skills Plan report
Discretion- ary fund successfully applied
Depends on the approval by LGSETA
Depends on the approval by LGSETA
Depends on the approval by LGSETA
Depends on the approval by LGSETA
No funds available
Ensure Skills devel- opment workshops and courses
Develop a programme on work- shops and courses
2 work- shops / courses
Workshops and courses conducted
Relevant of identification of the staff to be con- sidered for courses workshop
Liase with HODs to submit the Training Evaluation reports, Submit
Report Report
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions quarterly
report Promote in-
ternship and experiential training pro- grammes
Identification of internal interns re- quired by the director- ates
Draft policy on man- agement of the pro- grammes to bring in rele- vant interns and experi- ential train- ees to the institution
Reports on identified interns and/or expe- riential trainees ex- cluding the interns that are brought by the Na- tional Treas- ury
Communi- cate with Unions/
HODs about the applica- tion re- ceived.
Allocation of interns after appointment
Report on the intern- ship in the 1st quarter.
Report &
communi- cate with relevant SETA or Institution of Higher Learning about the progress
Report on findings on internship programme
No budget 2009/10
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Employee
wellness plan
Initiate and implement policies on Employee Assistance Programme / Occupa- tional Health Safety
Submission of policy to Council
Draft policy developed
Implementa- tion of ap- proved Em- ployee As- sistance Programme / Occupa- tional Health
& Safety policy
Facilitate the submis- sion of the draft policy to sec 80 for recommen- dation.
Ensure submission to the next council meeting Develop a planned
Develop a planned programme for imple- mentation Needs as- sessments for imple- mentation Identification of the ser- vice provid- ers for per- sonal well-
Continuous assessment of the envi- ronment for implementa- tion
Continuous reporting
Continuous assessment of the envi- ronment for implementa- tion
Continuous reporting on
Budget limi- tation as it is shared with sports club
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions programme
for imple- mentation
being
Develop an EAP / OHS programme
Submission of pro- gramme to relevant structures
Draft pro- gramme de- veloped
Implementa- tion of Em- ployee As- sistance / Occupa- tional Health
& Safety programme
Implementa- tion of em- ployee as- sistance.
Occupation health &
safety pro- gramme.
Report on identified aspects consider under the EAP/ OHS.
Continuous report on EAP/ OHS issue
Report Budgeted limited
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Facilitate
Labour rela- tions
awareness
Report on awareness workshops conducted
Programme on aware- ness work- shops
Promote compliant workforce on labour relations
Identification of labour training as per chal- lenges of
Develop programme of labour awareness as per insti-
Continuous assessment inclusive of locals and Report
Report on findings and implementa- tion of the recommen-
Co-
operation by the locals
tions the institu-
tion
tutional re- quirements
dations Manage-
ment of dis- putes
Report on disputes listed
Dispute pro- cedures es- tablished
Report on dispute resolutions
Determined by issues
Ensure &
assist that issues at hand are resolved amicably and report.
Report when avail- able
Report on different disputes when
Launch of the District Skills De- velopment Forum (DSDF)
Minutes/
Reports of the Meet- ings held by the Forum
Quarterly meetings
Report on the estab- lishment and launch- ing of the Forum (DSDF)
Establish the task team for lo- gistics Written communica- tion to dif- ferent stake holders.
Develop- ment of the action plan with respon- sibilities
Continuous report on the discus- sion & pro- grammes of the launch of DSDF Reports based on the action plan .
Continuous report on the discus- sion & pro- grammes of the launch of DSDF Reports based on the action plan
Report indi- cating on programmes of the year Evaluation reports to check its impact.
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions launch of
the DSDF.
Report on the estab- lishment &
the launch Evaluation Report Convene
LLF meet- ings in com- pliance with the organ- izational rights agreement
Convene regular sit- tings of the LLF
Regular meetings to be sched- uled
As per scheduled meetings per annum
Facilitate the devel- opment of the year schedule for meeting
Initiation of issues to be discussed in conjunction with the Un- ion.
Report on meeting s held and challenges of the LLF.
Full report matched to schedule.
R
None initia- tions of the meeting by unions Non availability of members on the day of the meet- ings
Implementa- tion of the Employment Equity plan on HRD is-
Report on Skills De- velopment, Labour Re- lated issues
Continuous manage- ment of EEP on HRD
Report on skills devel- opment, la- bour rela- tions issues
Establishing the em- ployment equity com- mitee Com-
Submission of the EER
& to Dept of Labour and report
Implementa- tion pro- grammes of the EER Continuous
Continuous report on EER related issues
Compliance to new rules on Training
& Develop- ment policy
tions
sues pilations of
the informa- tion
Submission of the EER to relevant structures
report on EER related issues
Administrative Support OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions To ensure
that Sched- uled Section 80, Mayco,
Number of meet- ings held per
As per sched- uled by the office
To en- sure meetings are held
To en- sure that all meet- ings are
To en- sure that all meet- ings are
To en- sure that all meet- ings are
To en- sure that all meet- ings are
Late sub- mittal of items, post-
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Council and
Special meetings take place.
schedule of the COO
in com- pliance with legis- lation.
To en- sure meetings take place in accor- dance with adopted schedule
held as per the approved schedule
held as per the approved schedule
held as per the approved schedule
held as per the approved schedule
ponement and re- schedul- ing
Compila- tion of concise Agendas and min- utes
Concise agendas and accu- rate min- utes com- piled as per schedule
Concise agendas and accu- rate min- utes com- piled ac- cording to pre-
scribed format
To en- sure that concise agendas and accu- rate min- utes are in accor- dance with pre-
To en- sure that concise agendas and accu- rate min- utes are compiled in accor- dance
To en- sure that concise agendas and accu- rate min- utes are compiled in accor- dance
To en- sure that concise agendas and accu- rate min- utes are compiled in accor- dance
To en- sure that concise agendas and accu- rate min- utes are compiled in accor- dance
Late sub- mittal of items, post- ponement and re- schedul- ing
tions scribed
formats
with pre- scribed format
with pre- scribed formats
with pre- scribed formats
with pre- scribed formats Distribu-
tion of Agendas and min- utes
Acknowl- edgement of receipt – Proof
Distribu- tion of agendas and min- utes within 48 hours be- fore meeting
To en- sure that agendas and min- utes are delivered to the Council- lors within 48 hours.
Agendas and min- utes to be distrib- uted to all council- lors ac- cordingly
Agendas and min- utes to be distrib- uted to all council- lors ac- cordingly
Agendas and min- utes to be distrib- uted to all council- lors ac- cordingly
Agendas and min- utes to be distrib- uted to all council- lors ac- cordingly
Change of ad- dress or unavail- ability of a council- lor
Ensure distribu- tion of all resolu- tions
Acknowl- edgement of receipt – Proof
Circula- tion and record keeping of all resolu- tions
All resolu- tions ef- fectively and time- ously dis- tributed
All resolu- tion to be distrib- uted to all relevant depart- ments
All resolu- tion to be distrib- uted to all relevant depart- ments
All resolu- tion to be distrib- uted to all relevant depart- ments
All resolu- tion to be distrib- uted to all relevant depart- ments
NONE
OUTPUT INDICATOR Strategic Ac-
tivity
Mun Perf In- dicator
Baseline Annual Targets Jul- Sept
Oct- Dec
Jan- Mar
Apr- Jun
Limita- tions / Risks condi- tions To implement
Record Man- agement Pol- icy and the approved fill- ing plan
Keep records of all hard copy docu- mentation
To ensure that the filing system is in place and all documents of the institution are filed manually.
Establishment of the registry and the implementa- tion of the filling system according to the approved records Manage- ment Policy
Processing of the ad- vert for implemen- tation of the filling plan
Ap- point- ment of the ser- vice pro- vider for the filling plan
Con- tinuous man- age- ment and see to the opera- tional effec- tive- ness of the regis- try
Con- tinuous man- age- ment and see to the opera- tional effec- tive- ness of the regis- try
Shortage of staff
Activity Indicator Targets tions / Risks condi- tions To pro-
vide clean of- fice envi- ronment
Daily checklist monitored
Monthly reports on re- quired cleaning standards
To en- sure a clean of- fice envi- ronment
All offices to be cleaned as per the daily check list and be monitored on a daily basis
All offices to be cleaned as per the daily check list and be monitored on a daily basis
All offices to be cleaned as per the daily check list and be monitored on a daily basis
All offices to be cleaned as per the daily check list and be monitored on a daily basis
Budget con- strains for purchasing of cleaning material and shortage of manpower To pro-
vide total quality manage- ment of document reproduc- tion
To ensure main- tained equip ment
Re cord keep- ing of all in- com- ing/out
Mo nthly main- tenanc e re- ports
Do cu- menta- tion distri- bution reports
Total quality manage- ment of document reproduc- tion
All docu- ments to be produced as per request by the re- prographics clerk.
All docu- ments to be produced as per request by the re- prographics clerk
All docu- ments to be produced as per request by the re- prographics clerk
All docu- ments to be produced as per request by the re- prographics clerk
Photocopy machine beig out of order
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions going
docu- menta- tion To pro-
vide driver/me ssenger services
Pe rform duties as per job de- scrip- tions
Lo gbook of offi- cial km’s trav- elled
Provide proof of official duties in accor- dance with Fleet Manage- ment Pol- icy
Provision of
driver/me ssenger services and com- ply with Fleet Manage- ment Pol- icy
To provide driver/mess enger ser- vices to the entire insti- tution as per request so as to comply with the fleet manage- ment policy.
Monitoring of official trips and logbooks on a daily basis
To provide driver/mess enger ser- vices to the entire insti- tution as per request so as to comply with the fleet manage- ment policy.
Monitoring of official trips and logbooks on a daily basis
To provide driver/mess enger ser- vices to the entire insti- tution as per request so as to comply with the fleet manage- ment policy.
Monitoring of official trips and logbooks on a daily basis
To provide driver/mess enger ser- vices to the entire insti- tution as per request so as to comply with the fleet manage- ment policy.
Monitoring of official trips and logbooks on a daily basis
tions Provide
general support Services
Facilitate and re- cord pro- curement proce- dures
Procure- ment of groceries, station- ery, kitchen- ware and appli- ances
General support Services and Sup- port of- fered to the insti- tution
To ensure that con- sumables and station- ary are available on a daily ba- sis.
To provide general support ser- vices to the institution.
To ensure that con- sumables and station- ary are available on a daily ba- sis.
To provide general support ser- vices to the institution.
To ensure that con- sumables and station- ary are available on a daily ba- sis.
To provide general support ser- vices to the institution.
To ensure that con- sumables and station- ary are available on a daily ba- sis.
To provide general support ser- vices to the institution.
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Develop
mainte- nance plans for MDM buildings and vehi- cles in- cluding eventuali- ties to ensure respon- siveness
Submis- sion of mainte- nance plans for approval
Submis- sion of draft mainte- nance plans
Approved mainte- nance plans
Mainte- nance for the building is done when it’s necessary.
MDM vehi- cles are serviced when due for service by relevant service pro- vider.
Mainte- nance for the building is done when it’s necessary.
MDM vehi- cles are serviced when due for service by relevant service pro- vider.
Mainte- nance for the building is done when it’s necessary.
MDM vehi- cles are serviced when due for service by relevant service pro- vider.
Mainte- nance for the building is done when it’s necessary.
MDM vehi- cles are serviced when due for service by relevant service pro- vider.
Imple- ment mainte- nance plans for MDM
Quarterly reports on main- tenance in com- pliance
Monitor mainte- nance routines and re- cord
MDM buildings and vehi- cles main- tained
The building is privately owned;
therefore mainte- nance is
The building is privately owned;
therefore mainte- nance is
The building is privately owned;
therefore mainte- nance is
The building is privately owned;
therefore mainte- nance is
tions buildings,
vehicles and even- tualities to ensure respon- siveness
with mainte- nance plan
done only when nec- essary.
MDM vehi- cles are also serviced when due for service as indicated in the ser- vice and mainte- nance books
done only when nec- essary.
MDM vehi- cles are also serviced when due for service as indicated in the ser- vice and mainte- nance books
done only when nec- essary.
MDM vehi- cles are also serviced when due for service as indicated in the ser- vice and mainte- nance books
done only when nec- essary.
MDM vehi- cles are also serviced when due for service as indicated in the ser- vice and mainte- nance books
General mainte- nance, repairs
Quarterly reports on main- tenance
Monitor mainte- nance routines
MDM movable and im- movable
Continuous repairs such as electric devices,
Continuous repairs such as electric devices,
Continuous repairs such as electric devices,
Continuous repairs such as electric devices,
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions and re-
movals of movable property
in com- pliance with mainte- nance plan
and re- cord
property main- tained
plumbing, painting and etc
plumbing, painting and etc
plumbing, painting and etc
plumbing, painting and etc
Human Resource Management
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Develop
clear roles and respon- sibilities for the staff
Job Descrip- tions to be in place
Submission of Job De- scriptions to the Evalua- tion Com- mittee
Roles and responsibili- ties identi- fied as per approved organogram
Facilitate the restruc- turing proc- ess
Update the JDs of af- fected posi- tions
Signing of the JDs by relevant in- cumbents
Submittal to the JD Committee for evalua- tion
Delay on restructuring process
Implementa- tion of the
Per- formance
Fa- miliaris-
Functional EPAS
Awareness campaigns
Submittal of quarterly
Coordina- tion of Per-
Appraisal of employee’s
Disputes
tions EPAS –
Manage- ment of Per- formance Manage- ment
plans to have clear key perform- ance in- dicators that are SMART
Es- tablish- ment of the Per- formance Evalua- tion Commit- tee
Co- ordina- tion of the sub-
ing em- ployees
De- termine schedule and re- sponsi- bilities of commit- tee
Facili- tating the compila- tion all the per- formance plans
Consultation with relevant stake-
holders
Written circu-
lars/memos and e-mails
reports
Submission of Perform- ance Plans
formance reviews ac- cording to reports and scores of individual employees
perform- ances and coordination of review for 2010 finan- cial year
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions mission
of the perform- ance plans by director- ates Procure
EPAS soft- ware
Facilitate that the software is procured by 2nd t quarter
Manual Sys- tem avail- able
Implementa- tion of the EPAS utilis- ing the soft- ware
Invite quota- tions
Workshop responsible stake- holders, i.e.
committee and shop- stewards
Implementa- tion and re- port back to employees.
Availability of com- pleted score sheets and reports
None
Procure E- Leave sys- tem
Facilitate the pro- curement of the E-leave system
Manual Sys- tem avail- able
Administra- tion of leave utilising the software
Invite quota- tions
Workshop responsible stake- holders, i.e.
committee and shop- stewards
Implementa- tion and re- port back to employees.
Monitoring of the im- plementa- tion process
None
Develop HR strategy Plan
Draft strat- egy to be submitted
Available HR strategy draft
Implementa- tion of the adopted HR
Circulate draft for in- puts
Submit to relevant committees
Implementa- tion
Review Disputes on organogram
tions to Section
80 and Council
strategy for approval
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Conduct HR
needs analysis
Needs analysis re- port
Question- naires de- veloped and interviews conducted
Three Local Municipali- ties
Schedule of meetings
Reports and visits
Visits as per need
Visits as per need
None - The relevancy of the munici- pal need Convene
LLF meet- ings in com- pliance with the organ- izational rights
Convene regular sit- tings of the LLF
Regular meetings to be sched- uled
As per scheduled meetings per annum
As per scheduled meetings
As per scheduled meetings
As per scheduled meetings
As per scheduled meetings
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions agreement
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Conducting
an organiza- tion restruc- turing proc- ess
Facilitate the time framed schedule with relevant stake-
holders
To conduct an organiza- tion restruc- turing
Implementa- tion of the restructuring process and recommen- dations
Advertise- ment and appointment of Service Provider
Consultation - Sec.
80 - LLF - Coun
cil
Implementa- tion of rec- ommenda- tions
Implementa- tion of rec- ommenda- tions
None
Implementa- tion of con- ditions of service
Create em- ployee awareness campaign in respect of conditions of
MDM and Local Mu- nicipalities informed
At least two Conditions of service awareness campaigns conducted
Schedule of meetings
Circular Memos
Schedule of meetings
Schedule of meetings
tions service
Implementa- tion of the Employment Equity plan on HRM is- sues
Report on recruitment, promotions, termination of service
Advice on the issues of EEP on HRM
Report on EEP on HRM
Schedule of meetings
Draft report Combine HRM &
HRD reports Submit to LLF and other struc- tures for in- puts
Submit to Department of Labour
Monitoring None
Communications
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Manage-
ment of the District Communi-
Progress reports on the func- tionality of
Action Plan Proper manage- ment of the DCF
Determine the sched- ule of the meetings
Convene one meeting per quarter for informa-
Convene one meeting per quarter for informa-
Convene one meeting per quarter for informa-
Poor atten- dance by local mu- nicipalities
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions cators Fo-
rum
the District Communi- cation Fo- rum
Action plan for 2009/10
tion sharing tion sharing tion sharing
Improve standard of communica- tion equip- ment
Manage- ment of the developed mainte- nance plan
Continuous Mainte- nance of the communica- tion plan
Utilisation of well main- tained equipment
Continuous assessment the effi- ciency and effective- ness of the equipment for upgrad- ing pur- poses
Continuous assessment the effi- ciency and effective- ness of the equipment for upgrad- ing pur- poses
Continuous assessment the effi- ciency and effective- ness of the equipment for upgrad- ing pur- poses
Continuous assessment the effi- ciency and effective- ness of the equipment for upgrad- ing pur- poses
Non- availability of internal operators
Maintain and en- hance communica- tion (Inves- tigate all al- ternatives)
Achieve maximum marketing through in- formation brochures and other medium of communi-
Publication and man- agement of newsletter
Quarterly update re- port
Facilitate the provi- sion of op- tions as communica- tion tools (newsletter, brochure and or fly-
Distribution of material to relevant consumers
Distribution of material to relevant consumers
Distribution of material to relevant consumers
Non-
compliance by other di- rectorates in submitting information for publica- tion
tions
cations ers)
Maintain and en- hance web- site
Quarterly update re- port
Update with available information
Website populated with latest information
Continu- ously upload the latest information in the web- site
Continu- ously upload the latest information in the web- site
Continu- ously upload the latest information in the web- site
Continu- ously upload the latest information in the web- site
Document security as the service is out- sourced
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Embark on
media and community road shows
Report on projects launched
Manage- ment of the programme on media and com- munity road shows
Projects showcased to communi- ties
Consult the Heads of Department to
identify ser- vice delivery projects Convene a planning
Convene planning meetings (task team) Site visits with media and political manage-
Profile Motheo ser- vice delivery projects Distribute profiled hard information through
New pro- jects identi- fied will be profiled ac- cordingly
Co-
operation by the director- ates for in- formation submission on project progress.
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions meeting with
role-players Develop a programme for imple- mentation
ment MDM publi-
cation li- brary and reachable points lo- cally
District community media awards
Report on MDM’s visi- bility in the media
Develop guidelines for the dis- trict com- munity me- dia awards
Improved relations and partner- ships with the media
Establish a task team and develop a criteria for the awards Develop a program for specific identified media awards Implementa- tion of the
Manage- ment of the implementa- tion
Evaluation Report
Continuous assessment for media awards
Continuous assessment for media awards and report
None
tions initiative
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Manage the
implementa- tion of community perception surveys re- port on mat- ters relating to Commu- nication
Quarterly update re- port
Action plan (Develop a customer care tool-kit)
Improved customer satisfaction
Report to be tabled to the Sec 80 and Council
Resolution to be dis- tributed to the relevant directorates and locals as per rec- ommenda- tions
Follow – up on imple- mentation for purposes of commu- nication
Report on the imple- mentation
Lack of re- sponse in terms of matters raised that relate to relevant service de- partments Monitoring Compilation Monitoring Continuous Distribution Publicise Continuous Continuous Shortage of
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions of customer
care line
of the infor- mation from Toll free hot line
monitoring and evalua- tion
of concerns to relevant departments
the re- sponses
dissemina- tion of the specific in- formation
dissemina- tion of the specific in- formation
staff
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Manage-
ment of an Electronic Translation System
Application usage report
Provide regular mainte- nance of the translation system
Compliance with Lan- guage Pol- icy
Develop a mainte- nance plan for the equipment
Shortage of staff
Shortage of staff
Shortage of staff
Dynamics of technology that can challenge the system’s compatibility Translation
and inter- pretation services for council
Assurance to provide the institu- tion with translation
Continuous assurance of the provi- sion of the facilities
To satisfy legislative requirement on lan- guage, and
Provide the service as per sched- ule
Provide the service as per sched- ule
Provide the service as per sched- ule
Provide the service as per sched- ule
None
tions meetings and inter-
pretation facilities
promote di- versity across the language barrier
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Enhance
corporate branding
Approved corporate branding strategy
Action plan Enhanced corporate branding
Manage- ment of the Motheo brand
Manage- ment of the Motheo brand
Manage- ment of the Motheo brand
Manage- ment of the Motheo brand
Non-
compliance
Place pro- motional advertise- ments in both na- tional and
Copies of adverts placed, bro- chures printed and memorabilia
MDM is cur- rently doing well in mar- keting itself both inside and outside
Five adverts placed in each finan- cial year, all the routes have bro-
Identification of strategic relevant lo- cal and na- tional publi- cations
Determined by need
Determined by need
Determined by need
None
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions international
media and the printing of tourism marketing material such as brochures and memo- rabilia
bought of South Af- rican bor- ders
chures at all times
Develop Signage for Motheo Dis- trict Munici- pality
Visible and well-placed signage for Motheo Dis- trict Munici- pality
Signage of Motheo Dis- trict Munici- pality at small scale
Visibility of well-placed signage for Motheo Dis- trict Munici- pality
Develop terms of ref- erence for signage and ensure that the service is advertised
Facilitate the proc- esses for visible sign- age for Motheo
Continuous mainte- nance of Motheo signage
Continuous mainte- nance of Motheo signage
None
Activity Indicator Targets tions / Risks condi- tions Implementa-
tion and Manage- ment of events manage- ment policy
Develop an implementa- tion Plan
Events Manage- ment Policy
Monitor pro- gress on implementa- tion of the policy
Submit the policy to the section 80 committee and Council
Resolution to be dis- tributed to the relevant directorate
Manage- ment of specific events ac- cording to the institu- tional plans
Continuous manage- ments of events
Role clarifi- cation
Information Communications Technology
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limitations / Risks conditions Procure and
Implement EDRMS
Information System in- stalled on Server
Product identified
Digital In- formation System populated
Identification of Product
Tender Process ini- tiated
Installation of EDRMS
Population of EDRMS
Approval of ICT Strategy and appoint- ment of Re-
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limitations / Risks conditions with infor-
mation
cords Man- ager Populate
GIS as need arise
Report with available fields
GIS struc- ture & data- base estab- lished
Growing District GIS populated with spatial data
Population of GIS
Population of GIS
Population of GIS
Population of GIS
Approval of ICT Strategy and lack of inputs from users OUTPUT INDICATOR
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Upgrade
ICT equip- ment and infrastruc- ture – Naledi, Mantsopa
Upgrading of current peer to peer network to client / server based net- work
Peer to peer network
90% of the total number of com- puters con- nected to the client / server based net- work
Procure- ment of Un- interruptable Power Sup- ply Unit for Naledi.
Procure- ment of se- curity door for Naledi
Maintain Maintain None
Maintain network in-
All ICT re- lated
30% of the total number
90% of the total number
Maintain Maintain Maintain Maintain Level of general
tions frastructure
in Naledi, Mantsopa
equipment connected to central network
of com- puters are currently connected
of com- puters con- nected
computer literacy of end-users
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Obtain and
update Mi- crosoft CAL’s (Cli- ent Access Licenses) for Motheo, Naledi &
Mantsopa)
Obtain and update Mi- crosoft CAL’s (Cli- ent Access Licenses)
150 Li- cences
All Users licensed
Identification of required licenses
Procure li- censes
Monitor Monitor None
Obtain and update Mi- crosoft of-
Obtain and update Mi- crosoft Of-
35 out- standing for
All Com- puter li- censed
Identification of required licenses
Procure li- censes
Monitor Monitor None
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions fice Select
Licenses for Motheo
fice Select Licenses
Motheo li- censes
20 li- cences – Naledi
50 li- censes- Mantsopa Obtain and
update Anti- virus Li- censes for Motheo, Naledi &
Mantsopa
Obtain and update An- nual Anti- virus Li- censes
150 li- censes- Motheo
25 li- cences- Naledi
All Com- puter li- censed
Identification of required licenses
Procure li- censes
Monitor Monitor None
Obtain and update Li- censes for other soft- ware utilized by the unit for support purposes
Obtain and update Li- censes for other soft- ware util- ized by the unit for support purposes
System Aid Annual
All Com- puter li- censed
Identification of required licenses
Procure li- censes
Monitor Monitor None
tions Obtain addi-
tional Meet- ing Re- cording Li- censes
Obtain ad- ditional Meeting Recording Licenses
1 Licenses 2 Additional License
Identification of required licenses
Procure li- censes
Monitor Monitor None
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Technology
Usage Pol- icy updated with latest trends
Technology Usage Pol- icy updated with latest trends
Technology Usage Pol- icy
Technology Usage Pol- icy updated with latest trends
Review Review Review Review None
ICT Disaster Prevention
& Recovery Policy up- dated with latest trends
ICT Disaster Prevention
& Recovery Policy up- dated with latest trends
ICT DPR Policy
ICT Disaster Prevention
& Recovery Policy up- dated with latest trends
Review Review Review Review None
OUTPUT INDICATOR
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Maintain 2-
hour turn- around time on support calls
Maintain 2- hour turn- around time on support calls
Monthly call report
80% of sup- port calls logged and attended to
Updates as new equip- ment is rolled out
Updates as new equip- ment is rolled out
Updates as new equip- ment is rolled out
Updates as new equip- ment is rolled out
None
Procure equipment to ensure effective support ser- vice to end users
Procure equipment to ensure effective support ser- vice to end users
None effective support ser- vice to end users pro- vided
Calls logged and admit- ted within 2 hours
Calls logged and admit- ted within 2 hours
Calls logged and admit- ted within 2 hours
Calls logged and admit- ted within 2 hours
Training on new tech- nology
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Motheo Dis-
trict Legal Forum (MD Legal Fo- rum)
Manage Motheo Dis- trict Legal Forum
2 LM’S and 1 District
Functional Motheo Dis- trict Legal Forum
Invitations &
Sitting of MD Legal Forum
Invitations &
Sitting of MD Legal Forum
Invitations &
Sitting of MD Legal Forum
Invitations, Last Sitting
& Submis- sion of An- nual Report to MM
Mantsopa &
Naledi do have Legal Divisions Mangaung’s unwilling- ness to take part in the Forum Agree-
ments/Contr acts
Develop, manage, and review
Number of contracts as and when required
Successfully developed, managed, and re- viewed con- tracts and agreements
As and when re- quired
As and when re- quired
As and when re- quired
As and when re- quired
None
Legal Mate- rials for Publication
Resource public li- brary with
Identify relevant le- gal materi-
Legally re- sourced public library
Procure ma- terials as and when
Procure ma- terials as and when
Procure ma- terials as and when
Procure ma- terials as and when
None
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Library legal mate-
rials
als required required required required
Litigation Processes
Manage liti- gation proc- esses
As and when arise
Successfully managed litigations
As and when arise
As and when arise
As and when arise
As and when arise, and annual report on cases MDM involved in
None
Legal Ad- vices/Opinio ns and As- sistance
Provide le- gal ad- vices/opinio ns or assis- tance Assist with drafting of any legal documents
As and when re- quired
Adequate provision of legal ad- vices/opinio ns
Successfully assisting with the drafting of any legal documents
As and when arise
As and when arise
As and when arise
As and when arise
None
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Conducting
institutional analysis to determine the policies that need to be devel- oped
Identify relevant policies that needs to be developed by the insti- tutions
Conduct in- terviews and provide let- ter request- ing relevant information from stake- holders
Policies to be devel- oped identi- fied.
Draft letter requesting directorates to identify policies for develop- ment.
Policy de- velopment need identi- fied.
Ongoing. Ongoing. Depart- ments not providing the informa- tion relating to policy de- velopment to the Unit.
Formulation of the identi- fied policies to ensure an effective administra- tion
Circulate draft policies to stake- holders Assess in- puts from the stake- holders
At least five draft policies formulated
Five policies submitted to the relevant structures for consid- eration.
Two draft policies for- mulated and circulated.
Another two draft policies formulated, circulated and submit- ted to rele- vant struc- ture.
A draft pol- icy formu- lated, circu- lated and submitted for consid- eration.
Considera- tion of out- standing draft policies by Council.
Depart- ments not providing expert ad- vice, guid- ance and cooperation regarding the formula-
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Submit draft
policies to relevant council structures for consid- eration
tion of poli- cies.
Conducting institutional analysis to determine the policies that need to be devel- oped
Identify relevant policies that needs to be developed by the insti- tutions
Conduct in- terviews and provide let- ter request- ing relevant information from stake- holders
Policies to be devel- oped identi- fied.
Draft letter requesting directorates to identify policies for develop- ment.
Policy de- velopment need identi- fied.
Ongoing. Ongoing. Depart- ments not providing the informa- tion relating to policy de- velopment to the Unit.
Strategic Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions Verification
of informa- tion con- tained in policies to ensure that policies comply with relevant leg- islation
Compar- ing the in- formation in draft policy
docu- ments with rele- vant legis- lation and bench- mark docu- ments
Submit to Council
At least five draft policies formulated
Five policies submitted to the relevant structures for consid- eration.
Two draft policies for- mulated and circulated.
Another two draft policies formulated, circulated and submit- ted to rele- vant struc- ture.
A draft pol- icy formu- lated, circu- lated and submitted for consid- eration.
Considera- tion of out- standing draft policies by Council.
Relevant training (formally and other- wise) for Researcher
OUTPUT INDICATOR Strategic
Activity
Mun Perf Indicator
Baseline Annual Targets
Jul-Sept Oct-Dec Jan-Mar Apr-Jun Limita- tions / Risks condi- tions To identify
policy de- velopment needs with LM’s
Consult with rele- vant LM’s
Prepare a report on each mu- nicipality
None The policy develop- ment needs of local mu- nicipalities identified.
Draft letter requesting local mu- nicipalities to identify what form of support is required for policy de- velopment purposes.
Letter fol- lowed up, if necessary
Policy de- velopment needs iden- tified.
Report pre- pared on local mu- nicipalities’
policy de- velopment needs.
Report pre- pared on local mu- nicipalities’
policy de- velopment needs.
Management 1 1 0 1 0 0 0
General Managers 7 7 0 6 1 0 0
Managers 3 1 2 1 0 0 0
Co-ordinators 1 1 0 1 0 0 0
Professionals 6 1 5 1 0 0 0
Technical 0 0 0 0 0 0 0
Clerical 1 1 0 1 0 0 0
Co-ordinators 1 0 1 0 0 0 0
Auxiliary 28 27 1 25 2 0 0
Casuals 0 0 0 0 0 0 0
Adm. –officers 3 2 0 2 0 0 0
ADMINISTRATION
July 2009 Aug 2009 Sept 2009 Total 1st Quarter 2009-2010
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp Vote ac-
cording to GPS
R R R R R R R R R R R R
Management 0 182,466 0 0 182,466 0 0 182,466 0 0 547,398 0
Communica- tions
0 158,449 0 0 158,449 0 0 158,449 0 0 475,347 0
Legal Sup- port
0 142,632 0 0 142,632 0 0 142,632 0 0 427,896 0
HR Man- agement
0 119,869 0 0 119,869 0 0 119,869 0 0 359,607 0
HR Devel- opment
0 88,464 0 0 88,464 0 0 88,464 0 0 265,392 0
Security 0 179,076 0 0 179,076 0 0 179,076 0 0 537,228 0
ICT 0 194,926 0 0 194,926 0 0 194,926 0 0 584,778 0
Policy & re- search
0 110,793 0 0 110,793 0 0 110,793 0 0 332,379 0
Admin 0 355,772 0 0 355,772 0 0 355,772 0 0 1,067,316 0
TOTALS 0 1,432,815 0 0 1,432,815 0 0 1,432,815 0 0 4,298,445 0
October 2009 November 2009
December 2009
``
Reve- nue
Opera- tional
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp Vote ac-
cording to GPS
R R R R R R R R R R R R
Management 0 182,466 0 0 182,466 0 0 182,466 0 0 547,398 0
HR Man- agement
0 119,869 0 0 119,869 0 0 119,869 0 0 359,607 0
HR Devel- opment
0 88,464 0 0 88,464 0 0 88,464 0 0 265,392 0
Security 0 179,076 0 0 179,076 0 0 179,076 0 0 537,228 0
ICT 0 194,926 0 0 194,926 0 0 194,926 0 0 584,778 0
Policy & re- search
0 99,625 0 0 99,625 0 0 99,625 0 0 298,874 0
Admin 0 355,772 0 0 355,772 0 0 355,772 0 0 1,067,316 0
TOTALS 0 1,432,815 0 0 1,432,815 0 0 1,432,815 0 0 4,298,445 0
January 2010 February 2010
March 2010 Total 3rd Quarter 2009-2010
Reve- nue
Opera- tional
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp Vote ac-
cording to GPS
R R R R R R R R R R R R
Management 0 182,466 0 0 182,466 0 0 182,466 0 0 547,398 0
Communica- tions
0 158,449 0 0 158,449 0 0 158,449 0 0 475,347 0
Legal Sup- port
0 142,632 0 0 142,632 0 0 142,632 0 0 427,896 0
HR Man- agement
0 119,869 0 0 119,869 0 0 119,869 0 0 359,607 0
HR Devel- opment
0 88,464 0 0 88,464 0 0 88,464 0 0 265,392 0
Security 0 179,076 0 0 179,076 0 0 179,076 0 0 537,228 0
ICT 0 194,926 0 0 194,926 0 0 194,926 0 0 584,778 0
Policy & re- search
0 99,625 0 0 99,625 0 0 99,625 0 0 298,874 0
Admin 0 355,772 0 0 355,772 0 0 355,772 0 0 1,067,316 0
TOTALS 0 1,432,815 0 0 1,432,815 0 0 1,432,815 0 0 4,298,445 0
April 2010 May 2010 June 2010 Total 4th Quarter 2009-2010
Reve- nue
Opera- tional
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp
Reve- nue
Opera- tional Exp
Capi- tal Exp Vote ac-
cording to GPS
R R R R R R R R R R R R
Management 0 182,466 0 0 182,466 0 0 182,466 0 0 547,398 0
Communica- tions
0 158,449 0 0 158,449 0 0 158,449 0 0 475,347 0
Legal Sup- port
0 142,632 0 0 142,632 0 0 142,632 0 0 427,896 0
Security 0 179,076 0 0 179,076 0 0 179,076 0 0 537,228 0
ICT 0 194,926 0 0 194,926 0 0 194,926 0 0 584,778 0
Policy & re- search
0 99,625 0 0 99,625 0 0 99,625 0 0 298,874 0
Admin 0 355,772 0 0 355,772 0 0 355,772 0 0 1,067,316 0
TOTALS 0 1,432,815 0 0 1,432,815 0 0 1,432,815 0 0 4,298,445 0
EXPENDITURE BY CLASSIFICATION EXPENDITURE 2008\09
SUMMARY (Expenditure Classifications) - PER GPS VOTE EXPENDI-
TURE CLASSIFI- CATION
Man- agement
Communica- tions
Legal Support
HR Man- agement
HR De- velop- ment
Security ICT Policy &
research
Admin
TOTAL
Personnel expenditure
1,616,738 1,191,159 1,299,125 1,259,817 844,430 1,978,408 1,453,925 1,183,813 3,253,984 14,081399 General ex-
penditure
560,365 696,470 401,452 164,862 196,936 155,102 256,466 126,731 975,011 3,533,484
Repairs and maintenance
1,140 530 600 540 2,300 1,200 619,120 670 6,950 633,050
Contribution to capital layouts
0 0 0 0 0 0 0 0 0 0
Capital charges
0 0 0 0 0 0 0 0 0 0
Contribution to funds
11,340 13,220 10,400 13,200 17,900 14,200 9,600 18,300 33,310 141,470 Total 2,189,583 2,347,836 1,711,577 1,438,419 1,061,566 2,148,910 2,339,111 1,329,514 4,269,255 18,389,403 PROJECTS
Main Vote
Project Deliverable Planned/A ctual Starting Date
Planned / Actual finish date
Project cost - 2009/2010
Project cost – 2010/1 1
Exter- nal source If any
2009/20 10
2010/20 11
Ward
1 2501
7138 Employees Wellness Pro- grammes
July 2009 15 June 2010 405 000
1 2501
7139 Microsoft CAL Software Licensing
July 2009 15 June 2010 150 000 1
2501
7140 Management of the Legal Library
July 2009 15 June 2010 20 000 1
2501
7141
1 7142 Spatial Information Sys- July 2009 15 June 2010 15 000
2501 tem 1
2501
7143 Establish and launch the District Skills Develop- ment
July 2009 15 June 2010 70 000
1 2501
7144 Implement Record Man- agement Policy
July 2009 15 June 2010 200 000 1
2501
7145 Develop Maintenance Plans for MDM Assets
July 2009 15 June 2010 1
2501
7146 Situational Analy- sis/Research
July 2009 15 June 2010 60 000 1
2501
7147 -
1 2501 7148 Collate In- formation on MDM/LA’s Skills Audit- ing
1 2501
7149 Develop EAP/OHS Pro- gram
-
1 2501
7150 Facilitate Labour Rela- tions Awareness
-
1 2501
7151 Develop HR Strategy Plan – Maximum Effectiveness In supporting
July 2009 15 June 2010 65 000
1 7152 Conducting a workstudy July 2009 15 June 2010 100 000
Main Vote
Project Deliverable Planned/A ctual Starting Date
Planned / Actual finish date
Project cost - 2009/2010
Project cost – 2010/1 1
Exter- nal source If any
2009/20 10
2010/20 11
Ward
2501 for Motheo
1 2501
7153 Improve the Standard of Communications Equip- ment
July 2009 15 June 2010 -
1 2501
7154 Maintain the District Communications Forum
July 2009 15 June 2010 80 000 1
2501
7155 Facilitate Workshops on Customer Care
July 2009 15 June 2010 - 1
2501
7156 Implementation of an Electronic Translation System
July 2009 15 June 2010 -
1 2501
7157 1
2501
7158 Establishment of Motheo District Legal Forum
July 2009 1
2501
7159 Establishment of a Legal Library
July 2009 1
2501
7160
Development of By-Laws
July 2009 1
2501
7161 1
2501
7162 Put in place Security Standards
1 2501
7163 Translation and Interpreta- tion Services for Council
July 2009 15 June 2010 70 000
Meetings 1
2501
7164 Maintain and Enhance Communication in the dis- trict (investigate alterna- tives)
July 2009 15 June 2010 1 000 000
1 2501
7165 Maintain and Enhance Website
July 2009 15 June 2010 10 000 1
2501
7166 Public Participation – Speakers Office 1
2501
7167 Councillor Support – Of- fice of the Council Whip 1
2501
7168 Road Shows to the Local Municipalities
July 2009 15 June 2010 100 000 1
2501
7169 Engage in Team Building Exercises for Officials and Councillors
1 2501
7170 Implementation of Bursary Scheme
July 2009 15 June 2010 500 000 1
2501
7171
Performance Rewards 1
2501
7172
Effective Language Policy 1
2501
7173
1 7174
