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INTEGRATING MULTIVARIATE METHOD AND QUALITY FUNCTION DEPLOYMENT TO ANALYZE IN-PATIENT SATISFACTION | Surjandari | Jurnal Manajemen Pelayanan Kesehatan 2554 4403 1 SM

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Table 2. Discriminant Analysis Result
Figure 1. Importance-Performance Diagram
Figure House of Quality (HOQ) of the Four Customer Requirements at PGI Cikini Hospital

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