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Figure 4.8 - Distribution of Responses – Employee Performance
Question 29 was asked that your assigned tasks are in line with company goals. 54% of the respondent said that their assigned tasks are in line with company goals and the rest of the sample 46% of the sample said that they do not think so. As a result of this analyze, It’s better to improve their knowledge of company goals and how their tasks helps to achieve company goals.
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stress. So majority of employees said that they are are not satisfied with employee assistance programs because they are not different and they are only addressing work part.
4.4.2 Workplace Environment
Q- What are the workplace environmental factors that affect your performance?
Around 95% employees said that working as a team is a good environmental factor that can be affected employee performance. Others said that supervisor supporting, coworkers help, and performance feedback are encouraging environmental factors that can be affected to their performance.
4.4.3 Technology Advancement
Q- What are the ways you can use technology to make your work easier?
Majority said that it is easy to get delivery orders and perform quickly. Some said that for entering data, they are highly used technology. But some are not satisfied saying that they are not trained to use technology to make their work easier.
4.4.4 Workplace stress
Q- What are the key reasons for your stress?
70% of the respondents answered that they feel stress because of workload. They highlighted the factor that giving those targets with deadlines are highly stressed factor. They are unhappy with incentive policy because it is based on covering targets. Some said they haven’t sound knowledge about their performance expectations.
4.4.5 Employee Performance
Q- What are the factors taken by the organization when your performance is low?
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65% of the respondents said when their performance is low organization giving them target and if they achieve the target they are get incentive and the organization taking move to find the reason for the low performance and giving them proper solutions.
4.5 Qualitative Analysis of the Structured Interviews
4.5.1 Employee Assistance programs
Q1- What are the main advantages of employee assistance program according to your view?
Respondents said Lead to Increased Productivity is one of the main advantages which most of respondent wrote when employees are distracted by personal problems, they become less motivated and creative at work. They may also start to use more sick days in an effort to cope. Needless to say, these absences can have serious consequences. Encourage a positive work environment is another major advantage Stress-caused issues such as absenteeism, decreased performance, and health problems affect not only one person but the overall work force. Additionally, if someone is experiencing a high level of stress, they may become more defensive, argumentative, and a less communicative at work. An EAP can help a troubled employee by providing support as well as an outlet to discuss their issues. As a result, the employee experiences an improvement in stress-levels, which will positively affect co-workers. Lead to Increased Employee Retention a positive work environment is a key factor in employees. This is also another answer which respondents gave when it comes to this question.
Q2- Are there any specific field to address by EAPs in order to get higher performance? If any, what are they?
They have addressed to the fields like family and privacy of the employees getting them linked and connected to their personal lives, by doing this EAP Coordinators hope that employees will be more connected to their work place. Strong counselling service, physical fitness programs will give them fresh feelings at workplace.
4.5.2 Working environment
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Q1- What do you think about the current working environment?
Most of the respondents are unhappy with their current work place as to like saying there are lot of areas to improve, as to like working space, sanitary facilities and etc.
Q2- What are the ways your performance is affected by your working environment?
Most respondent said that they are unable to work in such place with the best efficiency they have because they can’t focus on their job and especially with less concerns on their health and safety respondents feel less secure at their work place most of the time.
4.5.3.Technology advancement
Q1- Technology advancement is a major improvement in the ABC organization. What is your opinion about this?
Turn out to be that most of the employees in the organization are still struggling to get the maximum out of then said technical advancement as they have yet to be received a proper training from the organization itself for a better training in order to work with the new program and technologies.
Q2- Do you think your employees are well equipped with new technology? If not, what are the suggestions to make them knowledgeable about new technology?
Employees are not well equipped for the new technology. They should receive more training and development on this regard and also the new capital expenditure should be purchased in order get a full and broader understanding about the new technology.
4.5.4.Workplace stress
Q1- What are the ways you get workplace stress?
When it comes to most of the respondents the answer of Low salaries came up. And as well as Excessive workloads was another common answer among the respondents. Another reason was few opportunities for growth and advancement this came up as the employees who had been in the organization for such long
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period of time doesn’t get any opportunity to rise above their existing places. Conflicting demands or unclear performance expectations was another reason for the major workplace stress.
Q2- What are your suggestions to get rid of workplace stress?
Starting new training and engagement program for employees came up as a new suggestion for most of the respondents requires that. Most of the respondents said major way of getting the stress out from the respondents is to make their salary level to appreciable rate. Another way of getting the employee stress away is that the making a quality work environment for those people by doing that as well we can get the employee workplace stress out.
4.5.5 Employee performance
Q1- What do you think about the current company policy about developing employee performance?
Respondents are unhappy with current developing employee performance policy as they have lot of areas to be covered under employee development.
Q2- What are your suggestions to improve organizational performance?
Making full usage of the Human Resources in the organization is the most respondents answer as to like the take the maximum out of the employees is very important to improve organizational performance. The other answer was given is the training and development needed in order to achieve the organizational goals by doing this only they can achieve the organizational performance.
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