The Big AI –
Have You Been Faking It?
shepherdservices.com.au
AI, also known as machine intelligence, is a branch of computer science that aims to instil software with the ability to analyse its environment using either predetermined rules and search algorithms, or pattern recognising machine learning models, and then make decisions based on those analyses.
What Exactly is Artificial Intelligence (AI)
To program a machine to behave like a human.
Faking Since the 18th Century
Meet the Mechanical Turk, an 18th Century Chess Machine
Still Faking It
• Payroll Systems
• Approval Systems i.e. Holidays
• Any Paper-Based Form System
• Asset Data Collection
• Updating Asset Registers With More Than One Source i.e. Mapping &
Corporate
• Manual Road Closure Notification Systems
• Sale Demonstrations of New Software – One Click
• Invoicing Systems
• Procurement with Bank Business Cards
• Surveys
Examples of Fake AI in Local Government
• Urgent vs Important
• Process vs Outcome Focused
• Fear of Failure
• Lack of Leadership Support
• Increased Workload & Time Constraints
• Habitually Perform Processes
• Fear of Not Being an Expert
• Budget Limitations
• Communication
• Training and Upskilling
• Disruptions to Business
• No Clear Action Plan
• Status Quo is Easier
Barriers to Implementing AI
SHEPHERD’S Journey with AI
Smartsheet Example –Staff Leave
Request and
Approval
Use Conditional Logic to Streamline Form
Submissions
With conditional logic in forms, you can ensure that people using the form will only answer the questions that are relevant to their submission by
showing specific fields based on their answers to other questions. For
example:
1. You create a form to manage IT Help Desk requests.
2. The person using the form chooses IT Equipment as their Request
Type.
3. Several fields related to IT
Equipment requests are displayed in the form while the unrelated IT Support request fields are not displayed.
GIS Systems and Data Collection
Online Mapping (Defects Data)
Online Mapping – No Specialised Software Required. View Anywhere
Online Mapping (Works Program)
Online Mapping – No Specialised Software Required. View Anywhere
Mobility Mapping Tool (Works Program Remotely)
Using mobility tool to mark out works program using your phone\ipad
• We implemented Receipt Bank to capture, store and keep track of our business receipts, bills, invoices and bank
statements.
• Receipt Bank scans all the information on-the- go, storing and
organising the data using AI technology.
Using AI for Financial Processes
Road Asset Condition Assessment Survey
By SHEPHERD using Mobile RACAS©
Image Blur Detection AI Technology
Next AI Projects - Defect Logging
SHEPHERD Live map option will enable Council to view via web or mobility.
Road Asset Condition Assessment Survey (RACAS©)
• There are now several Apps available that connect different applications and software and automate workflows
• The main players in the game are:
o IFTTT o Zappier
o Microsoft Flow
Next AI Projects - Workflow Automation Apps
Your Mission If You Choose to Accept
STOP Faking It
• Identify Potential Processes
• Which AI Will Impact Most
• Apply the 80/20 Rule
• Set Realistic Timeframes
• Empower Staffer Staff
• Train and Upskill
• Avoid Over Automating
• Automate Your Action Plan
Thank You
Any Questions?
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