Contractor Profile – CUAICTS2021
CDM Australia ACN: 009 592 965 ABN: 68 009 592 965
Categories
1,2
Contact information
Contact Person: Martin Eyer Telephone: (08) 9202 4444 Mobile: 0416 100 990
Facsimile: (08) 9202 4478
Email: [email protected] Website: www.cdmaust.com.au
Postal Address: 251-256 Scarborough Beach Road, Mount Hawthorn, WA, 6016 Orders Via: [email protected]
Hours: 8.00am to 5.00pm Monday to Friday
About us
CDM Australia is a successful Western Australian owned private company with a sound track record fulfilling Western Australian Government and Australian commercial business requirements since incorporation in 1965.
CDM employs 125 personnel. All employees are professionals in the ICT field. Capabilities range from systems design, product design, local manufacturing, systems integration, help desk
operation, systems support, relocation services, warehouse operation and management, financial services, education, and partner alliance management. CDM’s business is quality assured to ISO 9001 standard. In addition, since incorporation in 1965, CDM’s extensive skills and experience have delivered impressive growth in Western Australia, as well as elsewhere in Australia and in South Africa.
Skills, experience and services
• Project initiation is the process of defining the scope of the project. Including the Business Case, scope, a project charter, and preliminary project plan.
• Project planning refers to the process of establishing a project plan detailing how a project is to be accomplished within a certain timeframe and with given resources. The project plan with risk assessment identifies various milestones and/or stages of a project and the
timeframes in which they are to be completed.
• Software Maintenance and Management is the process of maintaining, upgrading, supporting and managing software systems and applications.
• Implementation describes the processes involved in getting new software operating properly in its environment, including installation, configuration, running, testing, training and managing change
• Architecture refers to the design of the infrastructure environment used to interconnect computers and users, including server room and network design.
• Disaster recovery involves all activities required to restore a system, service or data to its state prior to a disaster, or the closest achievable state depending on the success of the disaster recovery operation.
• Backups is the process of backing up data and systems and storing them offsite to ensure that data and systems can be recovered as required.
• Data recovery is the process involved in restoring data following an unplanned event or disaster.
• Access management involves the management of user access to systems, including assigning and revoking privileges and permissions, authentication and authorisation procedures.
• Authentication is the process by which users are identified on a system or network.
• Remote access is the provision of access to a government's information systems to staff working outside of the main administration centre or wide area network. This can include from the works depot, museum, recreation centre, or staff working from home. Remote access is typically provided over the internet and secured by technologies such as a virtual private network, terminal services, virtual desktop solutions (e.g. Citrix or VMware) and/or remote desktop.
• Incident management, reporting and response involves identifying, analysing, reporting, and responding to IT security incidents including taking corrective and preventative action.
• Project closing is the process of completing project deliverables, reviewing the outcome of the project against objectives, documenting the lessons learnt, archiving project records and releasing project resources
Industry partners or affiliations
HPE, DELL, Cisco, Microsoft, VMw, MicroFocus, Commvault, Veeam
Industry certifications and/or qualifications
Description Level/Type Acquired since
Microsoft Gold
Microsoft Certified IT Professional (MCITP) >5 yrs
Project Management Prince 2 >5 yrs
VMware VMware Certified Professional (VCP) >5 yrs
Enterprise Architecture methodology TOGAF 9
CSAA – AWS Certified Solution Architect Azure
RHCE – Red Hat Certified Engineer MCA – MapR Certified Administrator
>5 yrs
Applications management and testing (e.g. MicroFocus Records
Management and Testing Tools)
AIIM ERM Practitioner
AIIM ERM Specialist >5 yrs
Major clients
WA Government & Local Government Agencies
Delivery point
CDM delivers services to all areas in Western Australia in addition to delivering services nationally and internationally
Insurance cover
Policy Type by Risk Level High Cover
Public Liability $20 million
Professional Indemnity $5 million Workers Compensation $50 million
Other insurances
Technology (Cyber) Liability, Motor Vehicle Third Party & Compulsory Third Party
