The delivery program demonstrates the Council's practical commitment to achieving our long-term strategic vision for The Hills Shire. This document outlines The Hills Shire Council's role in delivering the community outcomes and strategies contained in the Hills Future Community Strategic Plan. Council manages this by planning and delivering quality infrastructure and services for the people of The Hills Shire.
Ensure a connected
Attract
Provide a connected and inclusive community with access to a variety of services and amenities that contribute to health and well-being. Proactive Leadership seeks to value our customers and achieve prudent financial management and sound governance. Continuing to inform and educate the community about significant changes occurring in and around the Sydney Hills, including the impacts of population growth and the construction of the North West Sydney Metro.
Sound governance
Determine the utilisation of shop front space available at stage 3 QIC
Prudent management
Hills Future is our long-term community strategic plan that drives our four-year delivery program and annual budgets.
Well planned and liveable
Revisit Master Plan and then the town planning controls re Baulkham
Develop strategy to change former HCC site into development site re
Safe, convenient and accessible
Develop car parking policy for Council Centres (Castle Hill, Rouse Hill,
Analysis of traffic demand along Annangrove Road and finalise detailed
Safe, convenient and accessible and accessible transportation options and diverse recreational activities that support an active lifestyle.
Our community infrastructure
Infrastructure meets the needs
Our natural surroundings
Develop and implement electronically integrated customer interface that will enable home owners to enquire as to what all of Council’s standards
Our natural environment environment is valued, maintained and improved and impacts are managed responsibly through education and regulatory action.
Services, information
Services, information and education are available to facilitate the recovery of resources, reduce waste and help people live sustainably.
RESOURCING STRATEGY
These strategies focus on how the resources of the Council will be used to achieve the community aspirations identified in the Community Strategic Plan, which outlines at the highest level what the Council will provide to our community over the life of the plan. community wants to deliver. For Council to truly provide the best service to the community, all three requirements (customer satisfaction, employee engagement and cost containment) must be met and continuously monitored and refined to meet the changing needs of both customers and staff of the Council. The Council's financial system is structured into holding costs that allow for reporting on each of these plans, within their own structure.
WORKFORCE STRATEGY
Organisational Culture 48
In recent economic times, the rate of population growth has been significant, causing more people to arrive earlier than expected. The speed was faster than the Council's ability to keep up with the required infrastructure provision. This efficiency is because the Council has been proactive in its productivity initiatives and judicious use of contractors in areas where it is more efficient and cost effective or outside its core capabilities.
COUNCIL HAS A CULTURE WHICH EMBODIES THE PRINCIPLES OF HONESTY & FRANKNESS
The Hills Shire Council provides a diverse range of services and facilities to a rapidly growing community in Sydney's North West. The Hills Shire Council uses staff resources effectively and currently provides services to the local area based on a rate of approximately 3.3 FTE per 1,000 population. This compares to 4.6 VE per 1,000 population as the median for larger councils in NSW (2016 NSW Local Government Benchmarking Report).
IT ENCOURAGES OPENNESS, PRACTICALITY
This growth will bring with it higher building density and increased demands for new infrastructure, as well as greater pressure on existing assets and infrastructure.
WORKFORCE SAFETY
WORKPLACE RELATIONS
LEARNING AND ORGANISATIONAL DEVELOPMENT
5)4$ ASSET MANAGEMENT STRA TEGY | 2017—2021
ASSET MANAGEMENT STRATEGY
The Council's Asset Management Policy defines the Council's vision and service delivery objectives for asset management in accordance with the Strategic Plan and applicable legislation. Council's assets will be managed through the strategic asset management plan through technology and data, appropriate methodologies and. 4 Review and update asset management plans and long-term financial plans after adoption of annual budgets.
The condition of the Council's buildings is based on the average Service Potential Index (SPI) for each component, which is derived from the most recent condition assessment completed in June 2017. The Council's service standard for all building assets is to have an overall condition of 1 or 2. Capital -, operating and life cycle costs 4. The current level of service Community satisfaction with the community.
Roads Assessing the condition and defects of Council's roads using Laser Measured Road Network Survey and Road Surveys as well as video based Inventory and Condition using external consultants. Bridges Ongoing comprehensive Level 2 structural inspections on Council's Road Bridges by external consultants and Visual and/or. Bus shelter Comprehensive visual inspections undertaken by the Council's Asset Management Team for Council owned Assets.
The information from this analysis is used to assist in the development of the Council's draft work programme. Information is also updated in the Council's Strategic Asset Management System for future use and to assist the Council in implementing continuous improvement processes. The Council's strategic vision for the provision of traffic facilities has been based on demand created by population growth and the monitoring of service levels at junctions and carriageways.
The Council's footpath strategy has been revised to ensure that the construction of paths in the vicinity of these new stations is taken into account.
5)4$ LONG TERM FINANCIAL PLAN | 2019—2029
LONG TERM
FINANCIAL PLAN
The financial impact of issues such as an aging workforce identified in the Workforce Strategy has been addressed in the LTFP through areas such as the management of the Employee Leave Entitlement Reserve. The service levels, asset maintenance and renewal requirements set out in the Asset Management Plan determined the capital expenditure and maintenance expenditure components of the LTFP. The objectives of the Asset Management Plans correlate with the LTFP objectives and measures regarding capital expenditure.
Indexes predicted by RBA and Access Economics have been used in the preparation of the LTFP and are as follows. The LTFP models include a number of other assumptions and forecasts to better reflect cost trends. Financial assistance is currently estimated at $5.5 million in 2019/2020 and is expected over the life of the plan.
Employee costs are based on rate increases as outlined by the local government rate and movements within the grading system as part of the annual performance appraisal process. Variations in these assumptions during the life of the plan may have a significant impact on the Council's future financial plans. Costs outside the Council's control such as the fire service, the SES charge and street lighting charges.
The following indicators will help measure the financial performance of Hills Shire Council and they are listed in the last section of the LTFP.
The Hills Shire Council 10 Year Financial Plan
The Hills Shire Council
OPERATION "- PLAN
Community Events Manage and facilitate the community event to enable the community to meet and celebrate. Reports and Publications Engage the community and promote the Council's programmes, services and activities through well-presented and branded promotional materials accessible to various population groups in the Shire. Website Management Maintain a professional website presence that provides access to council information for all sectors of the community.
Volunteer Management Support the Council's volunteer program to increase community engagement with the Council for education, community engagement and upskilling opportunities. Work with partners in business (chambers, trade associations, networking groups) to meet service gaps and opportunities in business. Investment attraction Facilitate and collaborate with key partners to build interest in the Hills as a base for new and relocating businesses.
SES Operations Facilitate and support the operations and activities of The Hills Shire State Emergency Service Unit. In Home Respite Provide in home respite services to support frail older people in the community. Center-Based Programs Provide recreation center-based programs to frail older people in the community.
000 Providing home modification and home maintenance services including lawns, repairs and gardening for frail elderly people in the community.
Principal Activity
Executive Services Description
FTE (Capitalised)
Capital works completed on time (Number of jobs) Operating surplus / deficit internal costs and recovery. Manage and monitor the delivery of new and existing infrastructure as outlined in the Capital Works programme.
Development Assessment Description
Animal Management Educate the community on responsible pet ownership, investigation of nuisance animal complaints, and companion animal registry administration and maintenance. General Investigations Investigation of applicable incidents on public land, including unauthorized signage and asset defect investigations. Street Education and Enforcement Monitor on-street and off-street parking restrictions, including in school zones and provide an educational and enforcement service to the community regarding parking, vehicle load limits and abandoned vehicle violations.
Investigation of complaints about unauthorized construction, land use, illegal dumping, clearing of bushland or complaints regarding enforcement of consent conditions. Swimming Pool Inspections Carry out inspections of premises and requires pool fencing to be upgraded in accordance with the Swimming Pool Act 1992. Review and determination of development applications for subdivision, building certificates for subdivision work, conducting inspections at critical stages as subdivision work progresses, and issuance of subdivision certificates (linen plans ) upon completion of the allotment work.
Assessing and determining applications for compliance of development and construction certificates for construction works, conducting critical phase inspections during construction works and issuing occupation certificates at the completion of construction works. Assessing and advising on the engineering aspects of development applications for construction works including securing engineering related consent conditions. Development Assessment Advice Assessing and providing advice on the ecology, tree and landscape aspects of development applications, including securing relevant consent conditions.
Local Waste Service To collect household waste and recover maximum resources and dispose of waste in a sustainable manner, meeting community expectations.
FEES & CHARGES
INTRODUCTION
Castle Hill Cemetery
COMMUNITY OUTCOMES Cemetery
Sackville Cemetery
Cemetery Charges
Exhumation-Removal of Deceased
Adult
Infant (under 3 years old)
Child (under 12 years old), Concession & Student
Community and Business Events
Hills Building and Design Awards
Stall Holders / Booth Holders at Council Events
Room Hire Support
Community Events
Outdoor Venues
Users including Personal / Group Trainers / Functions / Events (all on application requiring a permit)
Sporting Fields - Summer
Sporting Fields - Winter
Outdoor Netball Courts
Tennis Courts
Sporting Fields/Courts – Non allocation Casual Users
0-50 Capacity)
Indoor Venues
Community Rooms
50-100 Capacity)
100-200 Capacity)
200-400 Capacity)
Function Rooms
Castle Hill Cultural Centre
Community Rooms Effective from 1 January 2020 to 30 June 2020
Excluding function rooms, at which Function Rate applies from 16:00 Friday & Saturday Loose time Sunday-Thursday until 22:00 & Friday. Function rate applies from 16:00 Friday & Saturday Released Sunday-Thursday until 22:00 & Friday.
Function Rooms Effective from 1 January 2020 to 30 June 2020
Community Venues (other) Effective from 1 July 2019 to 30 June 2020
Playgroups - PNSW Registered Group
Playgroup Rooms Effective from 1 July 2019 to 330 June 2020
Pioneer Theatre/Castle Grand Effective from 1 July 2019 to 30 June 2020
Commercial Theatre Performances
Commercial Theatre Performances – Dance Schools, Events, Weddings & Conferences
Single Day Rate)
Not for Profit Cultural Performances
It must be a literary event or performance of an art form such as theater and performing arts. The performance must be for the purpose of providing entertainment to Hills residents and open to the general public as a ticketed event. Commercial Theater performances include all rooms at Castle Hill Cultural Center - other booking types include only the Pioneer Room for the total charge, additional rooms at additional charges.
Bella Vista Public School – Hall Hire Effective from 1 July 2019 to 30 June 2020
Castle Hill Showground Effective from 1 July 2019 to 30 June 2020
Bella Vista Farm
Showground (Aub Juleff Arena)
Not for Profit Outdoor Theatre Event (under 300 attendance)
Filming & Still Photography Effective from 1 July 2019 to 30 June 2020
Office Hire Effective from 1 July 2019 to 30 June 2020
Event and Venue Extras
Outdoor Venues Effective from 1 July 2019 to 30 June 2020
Keys
Hire of Venues - Notes
Community Facilities Managed by Lessee
Waves Fitness & Aquatic Centre, Mileham Ave, Baulkham Hills
Casual Entry
Visit Pass
Visit Pass
Bernie Mullane Sports Complex, Marella Avenue, Kellyville
Standard Colour Desktop Map (Dekho)
Plan-Map Photocopier
Professional & Administration Fee
CUSTOMER SERVICE CENTRE
DEVELOPMENT ASSESSMENT SERVICES
Development Application Processing including demolition
Development involving the erection of a building, the carrying out of work or demolition of a building
Designated Development
Integrated Development/ Development Requiring Concurrence
Review of a Determination
Modification of Development Application
Development Application Processing
Prelodgement Meetings (including E-prelodgement)
Cancellation of a Construction Certificate Application where combined with a Development Application
Review of a decision to reject a Development Application
Construction Certificate (Class 1 and 10)
Cancellation/withdrawal of Construction Certificate during assessment;
Application Processing
Statistical return of Building Approvals
Hard copy of Building Plans
Copy of Building Plans for residential, commercial or industrial developments on CD where electronic records are held by Council
Development requiring concurrence under clause 59 of the EPAR
ENVIRONMENT AND HEALTH
Food Premises - General
Food Premises - Annual Administration Fee
Temporary Food Sales on Public Land
Beauty & Skin Penetration Premises
On-site Sewage Management Systems
Caravan Parks and Relocatable Homes
Solid Fuel Heater
Tree and Bushland Management
Application for tree removal / lopping
Community & Business Premise Health Monitoring
Outstanding Health & Building Notices Certificates
EXECUTIVE-LEGAL SERVICES
GIPA (Formerly Freedom of Information)
Subpoenas
Council Meetings
Election Recount Deposit
FACILITIES OPERATION
Car Park Release Fee
General Planning Enquiry
Planning Proposals
Planning Proposal – Refund Terms
Post Gateway Study Assessment
Public Hearing
Development Control Plans (DCP)
Design Excellence Panel
Design Review Panel
Planning Instrument Management
Planning Studies
Map Production
Food Services
Domestic Assistance
Community Transport
Home Maintenance
Allied Health
Centre Based Day Programs
HILLS COMMUNITY CARE
Respite Services (including carer support)
Social Support Individual
Annual Dinner
Home Care Packages
ASSET MANAGEMENT, TRAFFIC AND PARKS
Ordinance Enforcement
Directional Signposting
Driveway Linemarking
Footpath Hoardings
Temporary Full Road Closures
Work Zone
Bike Locker Hire
Portable Traffic Signals
Road Assets
Review of Infrastructure Designs for Proposed Works
Construction to Road Pavements
Gas and Oil Companies
INFRASTRUCTURE AND TRANSPORT PLANNING Waterways
Stormwater Infrastructure Plans
Flood Level & Extents Mapping (Single Property)
Flood Level & Extents Mapping (Multiple Adjoining Properties)
Flood Study Information & Data
Undertaking Special Investigations
Catchment Plan with Cadastre, 2008 Contour Data
Catchment Plan with Cadastre, Stormwater Infrastructure 2008 Contour Data
Catchment Plan with Cadastre, 2008 Contour data, 2011 Aerial photos
Catchment Plan with Cadastre, Stormwater Infrastructure, 2008 Contour data, 2011 Aerial photos
Catchment Plan with Cadastre, 2008 Contour data, 2008 Aerial photos
Catchment Plan with Cadastre, Stormwater Infrastructure, 2008 Contour data, 2008 Aerial photos
Supervision of Works on Stormwater Infrastructure
Catchment Plans
Issue of Certificate related to Flood Controlled Land under SEPP (Exempt and Complying Development Codes) 2008
Stormwater Management Service Charge
INFRASTRUCTURE PROJECTS
Tenders & Specifications For Contract Works
Road Openings, Road Occupancy and Restorations General
Road Opening – Road Occupancy Permit
Restoration – All Infrastructure
Restoration of Road Pavements
INFRASTRUCTURE SERVICES
Restoration of Footpaths and Cycleways
Restoration of Driveways
