System Analysis and Design CSE321
Lecture 1 part 1
Rubaiya Hafiz, [email protected]
Types Of Information
Strategic Information:
All organizations plan their strategy according to their needs and requirements. The
strategic information refers to what an organization wants to achieve in the short or long term.
The following is the input to formulate the strategic information of an organization:
External input: Macroeconomic environment, what competitors are doing, change in government policies, etc.
Internal input: Company vision and mission, top management input, audits and feedback, learning from the past, future challenges, etc.
Collating all this input helps an organization plans its strategy.
Tactical Information:
Tactical information is required to achieve short-term goals to achieve performance and profitability. Strategic information involves a period generally up to five years while tactical information involves a period of up to a year.
Operational Information:
Needed for day to day operations of the organization. The timescale is usually very short, anything from immediately, daily or at most a week or month. Results of operational work will usually be passed upwards to let the tactical planners evaluate their plans. Eg: daily sales, billing.
Statutory information:
Your University website is a window into your varsity that anyone can look through. Which means that having an aesthetically pleasing website is important, but with so much statutory information to publish, it's how you navigate through your website content that becomes invaluable.
Statutory information (in this context) refers to all the information required by the department of education to be on a university website. It's ever changing nature means that your website must be easy for you to update, and content should be easy for site visitors to find and read. For example:
contact details, Exam results, Annual reports, policies etc.
Management Hierarchy And Information Needs
Since upper Management generally have a better understanding of the organization as a whole than lower level managers do, upper Management generally develops strategic plans. Because lower level managers generally have better understanding of the day-to- day organizational
operations, generally they develop tactical and operational plans. Because strategic plans are generally longer term and are surrounded by more uncertainties in terms of their occurrence and consequences (one exception example: tailings management planned until closure, and after closure) strategic plans are generally less detailed than tactical plans.
