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Good Afternoon Everyone

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W E L C O M E T O T H E C L A S S

Good Afternoon Everyone

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Today’s Content

1. Meaning of communication process.

2.Steps of communication process.

3.Components of communication process

4.Systems and communication

5.One way vs. two way communication

6.Contrast between one way and two way communication.

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Meaning of communication process

The communication is a dynamic process that begins

with the conceptualizing of ideas by the sender who

then transmits the message through a channel to the

receiver, who in turn gives the feedback in the form of

some message or signal within the given time frame.

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Meaning of communication process

there are Seven major elements of communication

process :

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Steps of communication process

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Components of Communication process

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Systems and Communication

Business communication is called a system because it involves a group of separate but interrelated parts acting together as awhole to achieve desired goal.

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One way vs. two way communication

A one-way communication is a communication sent from send to receiver without a feedback.

Basically, we call this type of communication:

1.Top to Bottom

2.Linear Communication

3.Horizontal Communication.

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One way vs. two way communication

Two-way communication occurs when the receiver sends response or feedback to sender’s message. In two-way communication process, the sender first transmits the

message to the receiver. After receiving a message, the receiver decodes it and then sends back his or her reaction to the sender.

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Contrast between one way and two communication

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End of this session

Hsia` tse `jien `

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