Professor Sanjoy Kumar Adhikary Quality Assurance specialist
QA Unit, UGC 28 July, 2015
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It is not the strongest of the species that survive
nor the most intelligent
but the one most responsive to change
-Charles Darwin
QUALITY IN EDUCATION
(Woodhouse, 1999)
Fitness of the Purpose
….Attained Outcomes in terms of knowledge, skills and attitudes with Relevance;
Ability to meet the needs of stakeholders
Fitness for the purpose
…Institutional
Capacity & Process
tofacilitate the attainment of intended learning
outcomes (ILOs
)
3CAPACITY & PROCESS
Capacity includes:
Quality of learners with commitment and interest
Quality of Staffs in terms of commitment, knowledge, skills and attitudes
Content that is reflected in relevant curricula
Physical Facilities
Environments in terms of Governance, Health &
Safety
Processes includes:
Teaching Learning and Assessment,
Student Advising,
Resource Management etc. 4
WHY WORRY ABOUT QUALITY ?
Expansion
Concerns of the Stakeholders
Competition
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NEEDS TO BE ENSURED
Effectiveness of the program for the Attainment of ILOs
Accountability to the Stakeholders
Evidence of good practices
Transparency & Credibility
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ESTABLISHMENT OF QA MECHANISM
Institutionalization of IQAC
Formation of QAACB
Development of Qualifications Framework
Outcomes:
Establish Quality Culture
Maintain Global Quality Label
Internationalize HE 7
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THE RELATIONAL STRUCTURE OF THE IQAC, SYNDICATE, QAC AND THE QAU
VC
QAU
UGC Syndicat
e
QAC
IQAC
SAC SAC
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IQAC
Internal Quality Assurance Cell Stage II
Policy Guidelines Quality Assurance
Unit Stage 1
Institution Level Program
Level
Recognition Accreditation
Stage III
Stages to Introduce QA Mechanism
MAJOR OBJECTIVES OF THE IQAC
Promoting QA culture within the universities
Building image of the university to the
stakeholders with confidence, transparency, and accountability
Ensuring good practices in all aspects of management
Preparing the programs and university to meet the external QA and accreditation
requirements. 10
MAJOR FUNCTIONS OF IQ
ACDefine mission and objectives of the university
Develop standards and benchmarks
Develop a data base with open access to all
Develop an Institutional QA Strategic Plan
Co‐ordinate/organize workshops, seminars and appropriate training for capacity building
Facilitate self-assessment at
program and institutional level 11
SELF-ASSESSMENT
Self-Assessment (SA) is the process of critically reviewing the performance of Program and/or Institution
Our concern is program level SA
Program assessment is an on-going process designed to monitor and
improve student learning.
Faculty:
develop explicit statements of what students should learn.
verify that the program is designed to foster this learning.
collect empirical data that indicate student attainment.
use these data to improve student learning
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The objectives of SA exercise are to:
review the existing procedures and processes practiced in the entity for their improvement
create a basis for external assessment and validation
provide guidelines or direction for strategic planning
maintain and continuously enhance academic standards
improve programs’ quality and enhance students learning
Principles of Self- Assessment
Improvement
Sensitization and Participation
Reflection
Coverage
Facts driven
Acceptance
Continuity
OUTCOMES OF PROGRAM SA
Diagnosis of the current quality status of teaching-learning
Creating scope for rectification of deficiencies
Creating scope for redressing program objectives and ILOs
Scheduling of PoE for SA by IQAC
Formation of SAC in the entity.
Approval of SAC by the VC
Preparation of the activity schedule with time line
Team Building workshop (1st workshop)
Preparing of survey tools following set criteria and standards
Conducting survey and preparation draft SA report.
Draft SA report workshop (2nd workshop)
Preparing the final SAR
Submission of SAR for endorsement
Selecting the external peer review panel
External per review
Preparing the draft improvement plan
Finalizing improvement plan (3rd workshop)
Execution of improvement plan
Phase # 1 Phase # 1
Defining standards Defining standards
to be to be measured measured
Phase # 2 Phase # 2 meaningful, manageable, and
sustainable assessment
planning Phase # 3
Phase # 3 Collecting,
analyzing data &
preparing SAR
Phase # 4 Phase # 4
External review &
validation Of SAR Phase # 5 Phase # 5
Improvement planning Improvement planning
andand execution execution
Continuous Improvemen
t
Guidelines for Preparing a Good SAR
The SAR should
clearly describes the purposes and scope of Self-Assessment.
consists of an overview of the entity, programs
provide information focusing on the strengths, weaknesses, threats and opportunities of the entity
be factually accurate, clear and persuasive.
Guidelines for Preparing a Good SAR
The report must provide information needful for strategic planning.
The report should be as such so that a reader can easily grasp the content.
The report should contain practical recommendations with priority for improvement.
SA must be the part of academic culture to improve academic quality and
enhance student learning
SA is the beginning of the process of
achieving ‘excellence in higher education’ &
accreditation.
Concluding Statements
QUESTIONS TO BE KEPT IN MIND
Five questions that should be continually kept in mind for establishing quality culture are:
1. What are we trying to do?
2. How well are we doing it?
3. Using the answers to the first two questions, how can we improve what we are doing?
4. What and how does a program contribute to the development and growth of its students?
5. How can student learning be improved?
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