You also need to be aware of the position of the person you are talking to. Since decisions cannot be made without data, anticipate specific information requirements and gather information before the meeting to avoid wasting time. One of the most important post-meeting activities is the follow-up summaries, sometimes a secretary records the minutes, but since the minutes should include the only action taken, a summary is extremely useful.
A common feature for all forms of verbal business communication is the need to summarize at the end of the meeting. Lecture: Lecture is used to create an understanding of a topic or to influence the learner's behavior, attitudes through spoken words. A lecture is given to increase the listener's knowledge or to give him the theoretical aspect of a subject.
Formal management report: Formal management report is one of the most important media for written communication to management. Employee's notebook: Sometimes the management provides a notebook to the employees, in which the leaders' speech, history of the organization, planning, policy, sequence of work are indicated. A memo is a short form of letter that is usually used to communicate with employees in the same organization.
In fact, the greater our knowledge of the language, the more likely we are to write.
Avoiding Gender Discriminating Words
Knowledge of language enables the writer to use words that carry the meaning that the writer wants to communicate. But careful writer chooses "fewer" to mean "a smaller number of items" and "less" to mean "reduced value, degree, or quantity."
Using Technical Words and Acronyms with Caution
Select Words with the Right Strength and Vigor
They need to learn their exact meanings, especially the nuances of the differences in the meanings of similar words. For example, write 'a 48 percent loss' instead of 'a significant loss', '100 percent attendance record' instead of 'good attendance record.'
Using Active Voice
Avoiding Words that Stereotype by Race or Nationality
Avoiding Words that Stereotype by Age or Disabilities
Emphasizing on Short Sentences
Maintaining Sentence Unity
Use Effective Writing Tools
Revise, Edit and Proofread
Advantages of Written Communication
Disadvantages of Written Communication
Difference between Oral and Written Communication
Non-Verbal Communication
Types of Non-Verbal Communication
Eye contact, where the amount of eye contact often determines the level of trust and credibility;. Paralanguage, or aspects of the voice other than speech, such as pitch, tone, and rate of speech;. Proximity or personal space (proxemics), which determines the degree of intimacy and which varies greatly according to culture;.
Interestingly, the broad facial expressions that show strong emotions, such as fear, anger and happiness, are the same all over the world; and. It is almost impossible to control consciously and is therefore a very important indicator of mental state.
Difference between Verbal and Non-Verbal Communication
On the basis of flow of information
Horizontal Communication
You probably use a communication tool to communicate with your colleagues, especially since much of the work is now done online.
TYPES OF HORIZONTAL COMMUNICATION
BENEFITS AND DRAWBACKS OF HORIZONTAL COMMUNICATION
Vertical Communication
Types of Vertical Communication
Downward Communication
Upward Communication
Advantages of Vertical Communications
Disadvantages of Vertical Communication
Downward Communication
Advantages
Disadvantages
An example of downward communication by a Chief of Administration for Transfer of service
Woodland Apparels Limited Dated: 16.08.2004
Subject: Transfer of Services
Upward Communication
Advantages of Upward Communication
Disadvantages of Upward Communication
Upward communication example
Diagonal or crosswise communication
Mass Communication
But in the full sense, mass communication can be understood as a process of large-scale circulation of information within regions and around the world. With mass communication, information can be quickly transmitted to many people who, as a rule, stay far away from the sources of information. Mass communication is carried out in several media such as radio, television, social networks, billboards, newspapers, magazines, books, film and the Internet.
In this modern era, mass communication is used to spread information at an accelerated pace, often about politics and other charged topics. There are major connections between the media consumed through mass communication and our culture, which contributes to polarization and division among people based on resulting issues.
Characteristics of Mass Media
Medias of mass communication
Book: The e-book will be a collection of sheets associated with the report, parchment or perhaps other material in which some textual content is written, certainly along with a single batter in addresses. The e-book is also a fictional feature or possibly a key fork associated with this type of feature. The name comes from photographic film, historically the primary medium for recording and displaying motion pictures.
Video Games: A video game is a computer-controlled game where a video display, such as a monitor or television, is the primary feedback device. The term "computer game" also includes games that display only text or use other methods such as sound or vibration as the main feedback device, but there are very few new games in these categories. The Internet: The Internet (also called simply because it's "the net") is a much more interactive method of mass media, allowing it to end up being temporarily named.
The item includes an amazing number of smaller every day, educational, small businesses along with government communities that together carry different information along with providers for example e-mail, on the internet conversation, document shifting and also the interconnected web sites along with documents of the World wide web. A blog site is usually a site that is usually taken care of by someone, with standard records related to discourse, information related to situations or perhaps interactive media for example graphics or perhaps film, video, images. Podcast: A podcast is a series of digital media files distributed over the Internet using syndication feeds for playback on portable media players and computers.
Mobile: Mobile phones were introduced in Japan in 1979, but did not become a mass medium until 1998, when the first downloadable ringtones were introduced in Finland. Outdoor Media: Outdoor media is a form of mass media consisting of billboards, signs, posters placed inside and outside commercial buildings or objects such as shops or buses, flying billboards (signs trailed by aircraft), airships and skywriting. Other media: Pamphlets, brochures and posters constitute other printed media used to convey health messages.
Formal communication is the exchange of official information that flows through different levels of the organizational hierarchy and conforms to the prescribed professional rules, policies, standards, processes and regulations of the organization. It is organized according to the chain of command and complies with all organizational conventional rules. In an organizational setting, formal communication can take any of the following forms:
Merits of formal communication Demerits of communication
Here, each person gives and receives information from two or more people in the network. Free Flow Network: In this pattern, everyone is connected to each other and information can flow freely from anywhere in the organization. A special feature of this communication pattern is that all people in the group are connected to each other and can communicate freely with anyone they want.
Inverted V Communication: Inverted V communication is a formal network where the subordinate is allowed to communicate with his immediate superior.
Informal Communication
Merits of informal communication Demerits of informal communication
Informal Communication Network
Cluster Chain Network: In the cluster chain network, there is an individual who, acts as a source of a message, transmits information to the pre-selected group of individuals out
This pattern is similar to a telephone tree, where one person calls two other people, then those two people call three other people, and those three people are again expected to call the other three people. Thus, more informal communication networks are created in the organization when people communicate with each other regardless of their hierarchical position.
Differences between Formal and Informal Communication
