A study of implementation of e-commerce to improve customer satisfaction : at JBSB Asmadee Company.
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In order to focusing on the implementation of e-commerce, after the identified critical success factors involved implementation E-commerce was bring positive benefits on
Research conducted by Purnaningsih [3] states that the factors that influence customer satisfaction are: location and facilities, flowers, gifts, company image, convenience,
In Shopee e-commerce, it is company image 3.95 and monetary cost 3.9 and in Lazada e-commerce is brand image, informaton value with a mean indicator of 3.71.while the factors that are
CHAPTER V CONCLUSION AND LIMITATIONS With the aim of determining of relationship between service quality and customer satisfaction on hotel, the research adopted five core
The results showed that Customer Satisfaction, Customer Experience, Electronic Service Quality have a significantly positive effect on Customer Confidence in Buying Digital Products
3251 THE IMPLEMENTATION OF WEB-BASED E-CRM IN IMPROVING CUSTOMER SATISFACTION IN SMALL AND MEDIUM ENTERPRISES Dhety Chusumastuti1*, Jamaluddin Majid2, Brave Angkasa Sugiarso3,Eva
ABSTRACT Customer satisfaction and the food traffic light system survey, menu development and HACCP training to improve the food service quality of canteens Dwi
Short Term Insurance Company’s Perspective of Information Management and Its Influence on Continuous Improvement Ci To Improve Customer Satisfaction Sambil Charles Mukwakungu and
