Customer Satisfaction Towards Service Quality Of Staffs At Fast Food Restaurant In Melaka.
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The objective of this research is to assess the service quality gaps between consumers' perceptions and expectations regarding the service quality provided by the
The results of the validity test of 20 question attributes on reality and expectation (perception), all question attributes are declared valid because the r count value of
This population is used as a means to analyze the servicescape and service quality factors on customer satisfaction and their impact on word of mouth at the Post Shop Coffee Toffee in
Therefore, this study aims to measure customer satisfaction and loyalty Whynot Coffee Bogor based on the perceived value and quality of service.. So this research is expected to provide
20 Table 4.1 General relevant factors towards customer satisfaction Services Product Price Staff's service attitude Type of food Reasonable price Seat availability Food
The hypotheses aim to identify the effect of service quality tangible, reliability, responsiveness, assurance, and empathy on customer satisfaction of customers using mobile
E-service quality dimensions which are modifying from SERVQUAL model are the best concept for the online retailers to identify how customer satisfaction can be contributed by each
CONCLUSION Based on the findings and results of data analysis, it could be concluded that: service quality had an effect on customer satisfaction, product quality had an effect on
