The study on customer satisfaction of public transport in Melaka by using service quality dimensions : a case study of Panorama Melaka.
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This analysis is used to test whether there is a correlation between independent variables of service quality dimensions (Physical Aspects, Reliability, Personal
This study attempts to examine the relationship between service quality perception and customers’ satisfaction in Indonesian Islamic banking This model starts with SERVQUAL
ANALYSIS OF CUSTOMER SATISFACTION INDEX CSI After the data testing is complete, the next step is data processing to determine how satisfied customers are with the service at the
Exploring the Dimensions of Assurance, Empathy, and Evidence in Improving Service Quality and Customer Satisfaction: A Service Dominant Logic Theory Perspective Bahktiar Tijjanga a
The objectives of this study are to develop the relationship between SERVQUAL model Reliability, Tangibility, Responsiveness, Assurance and Empathy and customer satisfaction, also
2021 used the SERVQUAL approach to study the effect of service quality on customer satisfaction in an automotive after-sales service at Toyota Dasmarinas-Cavite Philippines and
ABSTRACT The purpose of this study is to examine the element of service quality that has relationship to customer satisfaction towards Islamic Banking Products offered by Public
Influence of Service Quality Dimensions of Islamic Banks on Customer Satisfaction and Their Impact on Customer Loyalty Afifah, Nurul Alfiah Kurniawati Airlangga University
