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THE DIFFERENCE OF SATISFACTION LEVEL IN BPJS HEALTH INSURANCE PATIENT AND NON INSURANCE PATIENT TOWARD HEALTH SERVICE IN NEGARA GENERAL HOSPITAL

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Academic year: 2017

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Table 1 shows the result of the independent t-test obtained ρresearch entitled mean there is no difference of patient satisfaction level in BPJS ( health participants and non insurance patients who obtain health services in Negara General Hospital
Figure 2. Gap of perception and expectation of non insurance patient
Figure 4 describes that a quadrant on non insurance patient is Responsivenesspatient, while the fact is the working result is not really special

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