18. Practical Behavior Based Interview

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Practical Behavior-Based Interview

Problems To Be Addressed

Employee

s’

competency plays a great role in supporting excellent corporate performance. And

employee

s’

performances directly contribute to the corporate profitability. Therefore,

recruitment and selection process cannot be regarded as an activity which has insignificant

impact to the corporate performance. Having accurate and qualified recruitment and selection

process, a company will acquire employees who are fit in with the job position be it physically,

mentally and temperamentally. The imprudent selection process will lead to the selection of

inappropriate candidates for the company, which later will cause loss for the company in many

aspects.

One method used to perform employee selection is Behavior-Based Interview. This is a

structured interview technique to measure the competency of the candidates to be selected as

employee. All actions that the candidates have ever performed, are the best evidence showing

the respected person competencies. The results of competency interview can be used to

predict the candidate’ superior performance at a certain job.

Objectives

Having attended this program, the participants are expected to be able to:



Understand the concept of competency



Understand the concept of competency assessment



Understand the process and stages in performing Behavior-Based Interview



Interpret the result of Behavior-Based Interview

Subjects Covered



The principles of Behavior-Based Interview methods



Process and stages in performing Behavior-Based Interview



Basic skills that need to be held in implementing Behavior-Based Interview methods



How to interpret results of interview

Who Should Attend



All level of employee in all companies/organizations who are interested in

understanding the accurate form of Behavior-Based Interview in the

company/organization

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Practical Behavior-Based Interview

Menjawab Masalah Apa

Kinerja perusahaan yang unggul tentunya sangat didukung oleh kompetensi yang dimiliki oleh

para karyawannya. Kinerja karyawan memiliki dampak langsung terhadap profitabilitas

perusahaan. Oleh karena itu, proses seleksi karyawan merupakan hal yang tidak dapat dianggap

sepele. Dengan proses seleksi yang tepat dan berkualitas, maka perusahaan akan mendapatkan

orang-orang yang tepat untuk mengisi setiap posisi dan memperoleh karyawan yang paling

sesuai dari faktor fisik, mental, maupun temperamental. Proses seleksi yang kurang cermat

menyebabkan pemilihan orang yang tidak tepat sehingga akan menimbulkan kerugian

perusahaan dalam banyak aspek.

Salah satu metode seleksi yang dapat digunakan adalah

Behavior-Based Interview

_{. Teknik ini}

merupakan teknik wawancara yang terstruktur untuk mengukur kompetensi calon karyawan.

Tindakan yang pernah dilakukan oleh calon karyawan merupakan bukti terbaik apakah yang

bersangkutan memiliki kompetensi atau tidak. Hasil dari wawancara kompetensi dapat

digunakan untuk memprediksi kinerja superior pada pekerjaan tertentu dari seorang calon

karyawan.

Manfaat Apa Yang Anda Peroleh

Setelah selesai mengikuti program ini, peserta diharapkan mampu:



Memahami konsep tentang kompetensi



Memahami tentang asesmen kompetensi



Memahami proses dan tahapan-tahapan dalam melakukan wawancara berbasis

kompetensi



Menginterpretasikan hasil wawancara

Apa Saja Yang Dibahas



Prinsip-prinsip metode wawancara berbasis perilaku



Tahapan yang dilakukan sebelum, selama dan sesudah proses pelaksanaan wawancara

berbasis perilaku



Keterampilan dasar yang perlu dimiliki dalam melaksanakan metode wawancara

berbasis perilaku

Siapa yang Perlu Ikut

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PARTICIPANTS

Spv

PUBLIC TRAINING

• DEC

ISION SCI

ENCE

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

• STRATEGIC MANAGEMENT

Corporate Parenting

Company Strategic Planning

Managing Organizational Change

Business Model Canvas

Innovation Strategy (New)

Managing Innovation for Organization Growth (New)

Product Innovation Management Strategic Decision Making

Creative Thinking Technique

Practical Problem Solving

Minaut Indonesia - Problem Solving & Decision Making

24-25 30 Jun-01 Jul 22-23 17-18

22-23 10-11 08-09 27-28 08-09

01-02 26-27 12-13 25-26 12-13

26-30 23-27 16-20 13-17 04-08_25-29 10-14 28 Sep-02 Oct_19-23 14-18 31 Aug-04 Sep

09-13 30 Nov-04 Dec

04-06

25-26 21-22

15-17

• HUMAN RESOURCE MANAGEMENT

Human Resources Management

Competency Based HRM/CBHRM

Practical Job Analysis

Designing Competency Model

Talent Management

Competency Based Recruitment & Selection

Practical Behavior Based Interview

Designing Learning Program

Designing Training Program

Evaluating Training Program

Measuring Return On Training Investment - ROTI

14-18

Staff Mgr Sr Mgr

Days

• GENERAL MANAGEMENT

Training for Trainers

Oﬃce Management

Filing Management (New Tittle)

Designing Standard Operating Procedure (SOP)

Management for Professional Secretary

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• MARKETING MANAGEMENT

Competitive Marketing Strategy

Marketing Plan for Sustainable Competitive Advantage

Marketing Management

Building Service Culture

Customer Satisfaction Management

Customer Service Orientation Enhancement

Marketing Channel Strategy (New)

Sales Management

Salesmanship

Negotiation Skill for Business

Winning Product Management

Digital Marketing

Applied Marketing Research

08-10 24-26 14-16

28-30

09-11

06-08 04-06

20-21

03-05

26-27 18-19

28-30

22-23 09-10 16-17

29 Sep - 01 Oct 01-03 10-12 09-11

07-09 25-27

22-23 24-25 23-24 19-20

03-04

01-02 04-05

01-02

• OPERATION MANAGEMENT

Project Procurement & Risk Management

Operation Exellence Inventory Management

Purchasing Management

Distribution & Transportation Management (New)

Project Management

Owner’s Estimate

Lean System (New)

Workplace Producticivity Improvement

Work Load Analysis Warehouse Management

Maintenance Management

23-27

04-05 22-23

03-05

17-19 19-21

05-07

Staff Mgr Sr Mgr

PUBLIC TRAINING

2

Production/Operation Management

Quality Management (New)

Supply Chain Management

Production/Operation Planning & Control

26-30 19-21 17-19 11-13

10-12

(5)

• FINANCIAL MANAGEMENT

Finnon 1 : Understanding Financial Statement

Finnon 2 : Proﬁt Planning & Capital Budgeting

Integrated Risk Management

Treasury Management

Budgeting

Financial Statement Analysis Eﬀective Cost Management

28-30

27-28

11-13 18-20

19-21

12-14 21-23

02-03

27-29 01-03

09-10

Internal Audit

Forensic Accounting & Fraud Investigation Feasibility Study

24-26 20-22

11-13 09-11 18-20

28 Sep - 02 Oct 09-13

31 Mar - 02 Apr

• SPECIAL PROGRAM

Young Manager’s Program

Assessment Center Assessor Certiﬁcation

Sertifikasi Ahli Pengadaan Barang/Jasa Pemerintah

New Product Development Professional

Human Capital Management Certiﬁcation (HCMC)

Modul 1 : Aligning HCM strategy & Corporate Strategy

Modul 2 : Acquiring & Developing the Right Employees

Modul 3 : Retaining the Best Employee

Modul 4 : Increasing Employee Engagement

25-29

20-24 08-12 24-28

04-06

25-28

05-09 09-13

23-27

• MANAGING OTHERS

Managing People

Eﬀective Leadership

Managing Team Development

Eﬀective Supervisory Management

Leader as A Coach (New)

02-04

08-10 03-05

16-17 19-20

11-13

31 Mar-02 Apr 14-15

24-26 03-05

30 Jun - 02 Jul

Staff Mgr Sr Mgr

2.5

• PERSONAL EFFECTIVENESS

Eﬀective Business Communication

Report Writing

Business Presentation Skill

Time Management

24-26

24-25

16-18

02-04

19-20

12-13 28-29

18-20

All Program Will Be Presented In Bahasa Indonesia

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Nama Pelatihan

Tanggal

Pukul :

Biaya

Nama Perusahaan

Alamat Surat

No. Telp. Persh

Fax Persh :

Contact Person

_{Telp / HP}

Email

Jabatan

Bidang Usaha

No. Email HP L/P

1

2

3

4

5

Bagian Pelayanan Pelanggan:

Pembayaran dilakukan secara transfer ke:

Telp

: (021) 8798-4777

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: (021) 3318-3601

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Fax

: (021) 8799-1059

No. Rek. : 1 0 3 - 0 0 8 5 2 8 8 5 8 - 3

Mobile

: 0815 5995 6195

a/n: Yayasan Pendidikan & Pembinaan Manajemen

E-mail

: [email protected]

Website

: www.manajemenforum.com

BANK CENTRAL ASIA

Cabang Kwitang

No. Rek. : 6 8 6 0 1 3 8 5 5 5

a/n: Yayasan Pendidikan & Pembinaan Manajemen

Pembayaran akan kami lakukan :

Tanggal Pembayaran :………..Transfer melalui Bank : ………

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(Mohon bukti transfer difax sebelum pelatihan)

INFORMASI PENDAFTARAN

Nama Peserta Jabatan

Formulir Pendaftaran Program Pengembangan Eksekutif

2015

PPM Manajemen www.ManajemenForum.Com

PEMBAYARAN

Bagian

PERHATIAN - KETENTUAN PEMBATALAN !

TEMPAT PENYELENGGARAAN

PPM Manajemen - Gedung Bina Manajemen, Jl. Menteng Raya No. 9 Jakarta Pusat 10340

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