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MANAJEMEN INFORMASI DAN PENGETAHUAN Sara (1)

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(1)

M

MAANNAAJJEEMMEENN IINNFFOORRMMAASSII DDAANN PPEENNGGEETTAAHHUUAANN

SSaarraannaa MMeennuujjuu OOrrggaanniissaassii BBeerrbbaassiiss PPeennggeettaahhuuaann

SSeemmiinnaarr BBaannkk IInnddoonneessiiaa H

Hootteell BBaallii BBeeaacchh,, SSaannuurr,, BBaallii D

(2)

A

Abboouutt MMyysseellff

Name

Richardus Eko Indrajit

Date of Birth 24 Januari 1969

Zodiak Aquarius

Home Address

Jalan Bangka VIII A No.4 Kemang, Jakarta 12720

Phone/Fax +62 21 7179-0028 HP +818 925-926

Email and Website

(3)

M

Myy EEdduuccaattiioonn BBaacckkggrroouunndd

Bachelor of Science from ITS Surabaya, Jawa Timur, Indonesia

Master of Applied Computer Science from Harvard University, Massachusetts, United States

–  Massachusetts Institute of Technology (MIT) –  Boston University

Master of Business Administration from Leicester University, Leicester, United Kingdom

Doctor of Business Administration from University of the City of Manila, Intramuros, Philippines

Professorship Program for the Year 2004

Candidate Doctor of Philosophy at Maastricht School of Management and Monash University

(4)

M

Myy AAccaaddeemmiicc AAccttiivviittiieess

Chairman of STIMIK Perbanas

Faculty Member of Graduate School

–  Bina Nusantara University – Curtin University of Technology

–  Atmajaya University

–  IPMI – Monash University

–  Pelita Harapan University

–  University of Indonesia

–  Diponegoro University

–  Sanata Dharma University

Faculty Member of Undergraduate School –  Trisakti – Edith Cowan University

–  STIMIK Veritas

(5)

M

Myy WWoorrkkss EExxppeerriieennccee

Current

Chief Executive Officer of PT Prima Mitranata

Chief Executive Officer of Computer-Aided Training Center President Director of PT Renaissance Sentra Indonesia President Director of PT Mitra Humanika Persada

Director of PT Veritas Informasi Prakarsa Director of PT Peta Akses Cakrawala

Past

President Director of PT Mitra-Artec Prima Sejati

Information System Director of PT Macro-Data Internusa

General Manager of Training and Consulting, Jakarta Consulting

Group, Jakarta, Indonesia

Business Manager of Prosys Bangun Nusantara, Jakarta, Indonesia

Associate Director of Information Technology, Balai Lelang Indonesia, Jakarta, Indonesia

Corporate Advisor, Rodamas, Jakarta, Indonesia

Consultant in Information Technology, Price Waterhouse, Jakarta, Indonesia

Information System Manager, Intikarsa Mandiri, Surabaya, Indonesia

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M

Myy CCoonnssuullttaannccyy EExxppeerriieennccee

PT Timah – PT PLN – Jakarta Stock Exchange – Federal International Finance –

Badan Urusan Logistik – PT Birotika Semesta (DHL) – Bapepam – Truba Jurong

– PT Krakatau Steel – PT Indo Baja Perkasa – Pupuk Kaltim – Direktorat Jendral

Pajak – RSUD Sidoarjo – PT Industri Sandang – Universitas Airlangga –

McDermott – Kyocera – PT Reka Patria – Astra Graphia – DMA Sattelite –

Pertamina – CV Trasindo Sistema Rekayasa – Universitas Dokter Soetomo – PT

Rekayasa Industri – Jardine Fleming Nusantara Finance – Andromeda Bank –

HITACHI – RCTI – Intirub – Indomilk – Bank Exim – Honda Federal – 2100

Singapore – Bank NISP – Panin Bank – Danareksa PT – PT Sentra Investasi

Danareksa – Pertamina – National Gobel – Toyota Astra Motors – Anchor Bay

USA – Multimedia Production Inc. – PT Procon Indah – BPPT – Colliers Jardine

– Raja Garuda Mas – Lines Ad – Binamark – PT C. U. T. – MPR Consultant –

Citra Audi Vistama – Pt Reebook Indonesia – Bridgestone – Pelnagi Indah

Kanindo - Nutrisari – Signpost Design – Wadyhabala – Sekolah Pelita Harapan

– Universitas Indonusa Esa Unggul – W.I. Carr – Meryll Lynch – PT Tripatra

Engineering – PT. Barata Indonesia – Garuda Indonesia Biro Sistem Informasi –

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M

Myy DDaaiillyy AAccttiivviittiieess

Academe Office

Chairman of Stimik Perbanas Kuningan, Jakarta Pusat

Consultant Office

CEO Prime Consulting Indonesia Simprug, Jakarta Selatan

Research Office

Director Renaissance Indonesia Kebayoran, Jakarta Selatan

Other Offices

University of Indonesia Bina Nusantara University Trisakti University

Atmajaya University

Universitas Pelita Harapan Universitas Diponegoro Universitas Sanata Dharma ITS Surabaya

IPMI-Monash University Lemhannas

(8)

M

(9)

Wife

B  Elisabeth Dhany Retno Putri (Lisa A. Riyanto)

(10)

“SSaattrriiaa AAmmaaddeeuuss IInnddrraappuuttrraa””

Satria = ““Prajurit””

Amadeus = ““Cinta Tuhan””

Indraputra = ““Putra Dewa Indra””

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A

Aggeennddaa ffoorr TTooddaayy

Introduction

Fundamental of Digital Economy

The Trend of Information Technology

Developing the Knowledge-Based Society

Unleashing the Power of Internet

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D

Diiggiittaall BBuussiinneessss

  dig·i·tal busi·ness di-jә-tәl biz-nәs - noun.

The use of digital or information technology to transform and significantly broaden a company’’s strategic options.

The use of information technology to become unique…to create and capture profits in new ways through strategic differentiation.

The application of relevant digital technologies to create new value propositions for customers, employees, and shareholders.

(13)

A

Afftteerr CCrroossssiinngg tthhee BBrriiddggee……

OLD ECONOMY

DIGITAL ECONOMY

(14)

T

Thhee BBaallaannccee ooff RReessoouurrcceess

Four

Ms

Plus

Men Machines

Materials

Money

Information

Production Factor

(15)

OLD

National Defense ?

Education ?

N

(16)

The Principle of

(17)

T

Teemmppttaattiioonn ttoo DDiiggiittaalliizzee EEvveerryytthhiinngg

10010001

atom bits

text image audio voice video data information knowledge process

real things abstract things

Bits characteristics: - easy to duplicate - cheap to produce - fast to restructure - good to represent

(18)

Digital Economy + Internet Development =

INTERNET

ECONOMY

INTERNET

ECONOMY

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THEME ECONOMY ORGANISATION

Knowledge Knowledge becomes an important element of products Knowledge work becomes the basis of value, revenue, and profit

Digitization Products and services’ forms are transformed

into ones and zeros format

Internal communication shifts from analog to digital

Virtualization Physical things (institution and relationship) can become virtual The business transformation into virtual corporations type company

Molecularization Replacement of the mass media into molecular media End of command-and-control hierarchy, shifting to team-based, molecular structures

Internetworking Networked economy with deep and reach interconnections of economic entities organizational components for network of services Integration of modular, independent,

Disintermediation Elimination of intermediaries and any stand between producers and consumers Elimination of middle managers, internal agents, etc. who boost the communication signals

P

(21)

THEME ECONOMY ORGANISATION

Convergence Convergence of computing, communications, and content Convergence of organizational structures responsible

Innovation Innovation becomes the key driver of business success The only sustainable advantage is organizational learning

Prosumption Gap between consumers and producers blurs in a number of ways Consumers of information and technology become producers

Immediacy It is a real-time economy that occurs at the speed of light Required a new real-time enterprise that can adjust to changing business conditions

Globalization Knowledge knows no boundaries, there is only a world of economy The new enterprise enables time and space independence

Discordance Massive social contradictions are arising Profound organizational contradictions are arising

P

(22)

The Philosophy of Knowledge

Management

A

Abboouutt tthhee KKnnoowwlleeddggee MMaannaaggeemmeenntt

(23)

W

Whhaatt iiss KKnnoowwlleeddggee MMaannaaggeemmeenntt ??

Knowledge n. 1. The state or fact of knowing. 2. Familiarity,

awareness, or understanding gained through experience or study. 3. That which is known; the sum or range of what has been

perceived, discovered, or inferred.

Management n. 1. The act, manner or practice of managing, handling, or controlling something. 2. The person or persons who manage a business establishment, organization or institution

Accenture Definition of Knowledge Management:

A systematic process for creating, acquiring, synthesizing,

(24)

S

Siimmppllee DDeeffiinniittiioonn

(25)

W

knowledge in a better way

more innovative

more efficient organizations with a

higher capacity to act

Trends

–  globalization (organization networks) and competition –  stakeholder pressures –  cope with huge amount of

information and knowledge –  reduced product life cycle –  high innovation rate

–  volatile market and industry

Challenges

–  to understand knowledge as a factor of production

–  to realize that learning rate is essential for successful

organizations

–  avoid loss of knowledge

(26)

P

(27)

E

Exxaammppllee ooff KKnnoowwlleeddggee

Data Raw facts

Information A collection of related data with context and perspective

Knowledge Organized information that provides guidance or action

Wisdom The understanding that permits knowledge to be used

Through an example:

–  1234567.89 is data.

–  "Your bank balance has jumped 8087% to $1234567.89" is information.

–  "Nobody owes me that much money" is knowledge.

(28)

P

Phhiilloossoopphhyy ooff KKnnoowwlleeddggee MMaannaaggeemmeenntt

Raw Data Information

Knowledge

Transaction

Increasing Performance

Organization Growth

(29)

T

Thhee KKnnoowwlleeddggee HHiieerraarrcchhyy

Data

Information

+ meaning, relevance, purpose

Knowledge

(30)

W

Whhyy IInnffoorrmmaattiioonn ??

Business Facts Data

Information

Knowledge Wisdom

+ procedure + context + experience + governance

(31)
(32)

T

Thhee PPrroobblleemm ooff KKnnoowwlleeddggee

Tacit Knowledge

- Embedded in individual experience - Highly personal

- Hard to articulate

[Source: Nonaka and Takeuchi]

Explicit Knowledge - Can be articulated

(33)

T

Thhee KKnnoowwlleeddggee LLiiffeeccyyccllee

Capture (Re) Organize Access (Re)Use

Create

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K

(35)

K

(36)

IInntteelllliiggeenntt MMaannaaggeerr CChhaarraacctteerriissttiiccss

They understand about the importance of knowledge

They are not scared of new technology

They will be learners

They will be good at helping others to learn (coaches)

They will be leaders rather than being managers

They will be effective members of self-managing teams

They will be hunter gatherers of information

(37)

T

Thhee VVaalluuee ooff IITT iinn KKnnoowwlleeddggee MMaannaaggeemmeenntt

To help the company in:

… delivering the right knowledge to the right people

at the right time …

and

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T

Thhee AAddvviissee

Old Organization + Information Technology =

(49)

Richardus Eko Indrajit

http://www.indradjit.com indrajit@rad.net.id indrajit@post.harvard.edu

T

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