Template Corporate 2017 Bussiness Contribution

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THE BEST

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THE BEST CONTACT CENTER INDONESIA 2017

INSTRUCTION

● _{This template should be used Only for The} Best Business Contribution category.

● _{Template can be modified, subject to your} company template or regulation.

● _{Please do not change the sequence of} content to avoid misunderstanding of evaluators.

● _{All information and data that presented have} to be in period of Jan to Dec 2016 or Jul 2016 to Jun 2017.

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COMPANY NAME

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Campaign (Order Taking, Reservation,

Telemarketing, Sales & Marketing)

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1. BACKGROUND

• _{Please explain the background and analysis of} the program, including the opportunities,

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2. OBJECTIVE

• _{Please describe the objectives, targets and} indicators to be achieved for the

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3. CREATIVITIES

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4. KEY ACTIVITIES

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5. KEY RESPONSIBILITIES

• _{Please describe the role and responsibilites of} the contact center and partners in the

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6. KEY RESOURCES

• _{Please describe the requirements of this}

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7. RESULT / ACHIEVEMENTS

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8. KEY PERFORMANCE INDICATORS

• _{Please explain performance achievement,}

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9. ADDITIONAL INFORMATION

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