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Template Corporate 2017 People Development

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THE BEST

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THE BEST CONTACT CENTER INDONESIA 2017

INSTRUCTION

This template should be used Only for The Best People Development category.

Template can be modified, subject to your company template or regulation.

Please do not change the sequence of content to avoid misunderstanding of evaluators.

All information and data that presented have to be in period of Jan to Dec 2016 or Jul 2016 to Jun 2017.

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COMPANY NAME

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Training and People Development,

Certification, Carreer Path

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THE BEST CONTACT CENTER INDONESIA 2017

1. BACKGROUND

Please explain the background and analysis of the program, including the opportunities,

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THE BEST CONTACT CENTER INDONESIA 2017

2. OBJECTIVE

Please describe the objectives, targets and indicators to be achieved for the

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THE BEST CONTACT CENTER INDONESIA 2017

3. CREATIVITIES

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THE BEST CONTACT CENTER INDONESIA 2017

4. KEY ACTIVITIES

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THE BEST CONTACT CENTER INDONESIA 2017

5. KEY RESPONSIBILITIES

Please describe the role and responsibilites of the contact center and partners in the

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THE BEST CONTACT CENTER INDONESIA 2017

6. KEY RESOURCES

Please describe the requirements of this

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THE BEST CONTACT CENTER INDONESIA 2017

7. RESULT / ACHIEVEMENTS

Please describe the achievement of this program, either impact on revenue

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THE BEST CONTACT CENTER INDONESIA 2017

8. KEY PERFORMANCE INDICATORS

Please explain performance achievement,

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THE BEST CONTACT CENTER INDONESIA 2017

9. ADDITIONAL INFORMATION

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THANK YOU

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