Analisis Sistem Informasi Website Resmi Pemerintah Kabupaten Pasuruan Menggunakan Model DeLone and McLean
TUGAS AKHIR
PROGRAM STUDI INFORMATIKA FAKULTAS TEKNIK
UNIVERSITAS MUHAMMADIYAH MALANG 2021
Diajukan Untuk Memenuhi
Persyaratan Guna Meraih Gelar Sarjana Strata 1 Informatika Universitas Muhammadiyah Malang
Sirril Asrory 201610370311158
Rekayasa Perangkat Lunak
KATA PENGANTAR
Dengan memanjatkan puji dan syukur kehadirat Allah SWT yang telah melimpahkan rahmat dan hidayah-Nya, tak lupa shalawat serta salam kepada junjungan Nabi Besar Muhammad SAW, sehingga skripsi yang berjudul:
“Analisis Tingkat Kesuksesan Sistem Informasi Website Resmi Pemerintah Kabupaten Pasuruan Menggunakan Model DeLone and McLean”
Di dalam tulisan ini disajikan pokok – pokok bahasan yang meliputi latar meliputi latar belakang, metode penelitian, hasil dan pembahasan yang telah didapat dari penelitian ini dan telah disimpulkan berdasarkan hasil yang telah didapatkan oleh penulis.
Penulis menyadari sepenuhnya bahwa dalam penulisan tugas akhir ini masih banyak kekurangan dan keterbatasan. Oleh karena itu peneliti mengharapkan saran yang membangun agar tulisan ini bermanfaat bagi perkembangan ilmu pengetahuan.
Malang, 1 Januari 2021 Penulis
Sirril Asrory
DAFTAR ISI
LEMBAR PERSETUJUAN ... Error! Bookmark not defined.
LEMBAR PENGESAHAN ... Error! Bookmark not defined.
LEMBAR PERNYATAAN ... Error! Bookmark not defined.
ABSTRAK ... Error! Bookmark not defined.
ABSTRACT ... Error! Bookmark not defined.
KATA PENGANTAR ... 2
DAFTAR ISI ... 3
DAFTAR GAMBAR ... 5
DAFTAR TABEL ... 6
BAB 1 ... 7 1.1 Latar Belakang……….. ... Error! Bookmark not defined.
1.2 Rumusan Masalah ... Error! Bookmark not defined.
1.3 Tujuan Penelitian ... Error! Bookmark not defined.
1.4 Batasan Masalah ... Error! Bookmark not defined.
BAB 2 ... Error! Bookmark not defined.
2.1 Sistem Informasi ... Error! Bookmark not defined.
2.2 Web………. ... Error! Bookmark not defined.
2.3 DeLone and McLean ... Error! Bookmark not defined.
2.3.1 Information Quality (Kualitas Informasi) ... Error! Bookmark not defined.
2.3.2 System Quality (Kualitas Sistem) ... Error! Bookmark not defined.
2.3.3 Service Quality (Kualitas Layanan) ... Error! Bookmark not defined.
2.3.4 Intention to Use (Niat untuk Digunakan) ... Error! Bookmark not defined.
2.3.5 Use (Pemakaian) ... Error! Bookmark not defined.
2.3.6 User Satisfaction (Kepuasan Pengguna) ... Error! Bookmark not defined.
2.3.7 Net Benefits (Manfaat Bersih) ... Error! Bookmark not defined.
2.4 TAM & UTAUT ... Error! Bookmark not defined.
2.5 SEM (Structural Equation Modelling) ... Error! Bookmark not defined.
2.6 Situs Resmi Pemerintah Kabupaten Pasuruan ... Error! Bookmark not defined.
2.7 Penelitian Terdahulu ... Error! Bookmark not defined.
BAB 3 ... Error! Bookmark not defined.
3.1 Identifikasi Masalah ... Error! Bookmark not defined.
3.2 Studi Literatur…. ... Error! Bookmark not defined.
3.2.1 Studi Pustaka…. ... Error! Bookmark not defined.
3.2.2 Kajian Penelitian Terdahulu ... Error! Bookmark not defined.
3.3 Pengembangan Instrumen & Penentuan Hipotesa ... Error! Bookmark not defined.
3.3.1 Instrumen Penelitian ... Error! Bookmark not defined.
3.3.2 Penentuan Hipotesa ... Error! Bookmark not defined.
3.4 Pengambilan Data ... Error! Bookmark not defined.
3.4.1 Populasi………
………Error! Bookmark not defined.
3.4.2 Teknik Sampling ... Error! Bookmark not defined.
3.4.3 Jumlah Sampel ... Error! Bookmark not defined.
3.5 Analisa Data………… ... Error! Bookmark not defined.
3.5.1 Uji Kelayakan Kuisioner ... Error! Bookmark not defined.
3.5.2 Uji Validitas……….. ... Error! Bookmark not defined.
3.5.3 Uji Reliabilitas ... Error! Bookmark not defined.
3.5.4 Uji Analisis Statistik Deskriptif ... Error! Bookmark not defined.
3.6 Hasil Rekomendasi ... Error! Bookmark not defined.
BAB 4 ... Error! Bookmark not defined.
4.1 Hasil Penelitian. ... Error! Bookmark not defined.
4.1.1 Deskripsi Responden ... Error! Bookmark not defined.
4.1.2 Uji Kelayakan Kuesioner ... Error! Bookmark not defined.
4.1.3 Analisa dan Pengolahan Data ... Error! Bookmark not defined.
4.1.4 Pembahasan Hasil Penelitian ... Error! Bookmark not defined.
BAB 5 ... Error! Bookmark not defined.
5.1 Kesimpulan……… ... Error! Bookmark not defined.
5.2 Saran……… ... Error! Bookmark not defined.
DAFTAR PUSTAKA ... 8 LAMPIRAN ... Error! Bookmark not defined.
DAFTAR GAMBAR
Gambar 2.1 DeLone and McLean Model ... Error! Bookmark not defined.
Gambar 2.2 Model Kesuksesan Sistem Informasi DeLone & McLean yang diperbarui 2003[6]
... Error! Bookmark not defined.
Gambar 2.3 Integrasi TAM dalam Sistem Informasi DeLone & McLean Error! Bookmark not defined.
Gambar 2.4 Model Structural Equation Modelling (SEM) ... Error! Bookmark not defined.
Gambar 3.1 Skema Tahapan Penelitian ... Error! Bookmark not defined.
Gambar 3.2 DeLone & McLean[6] ... Error! Bookmark not defined.
Gambar 3.3 Hubungan Signifikan Antara PU dan BI dalam TAM [6] .... Error! Bookmark not defined.
Gambar 3.4 The Unified Theory of Acceptance and Use of Technology (UTAUT) Yang
Dihasilkan Dari Tabel 3.3 ... Error! Bookmark not defined.
Gambar 3.5 Model Konseptual [6] ... Error! Bookmark not defined.
Gambar 4.1 Rancangan Outer Model ... Error! Bookmark not defined.
Gambar 4.2 Uji F ... Error! Bookmark not defined.
DAFTAR TABEL
Tabel 3.1 Parameter Skala Likert ... Error! Bookmark not defined.
Tabel 3.2 Jumlah Studi Yang Melaporkan Hubungan Positif Antara Variabel TAM (PEOU, PU, dan A) dan BI[6] ... Error! Bookmark not defined.
Tabel 3.3 Studi Yang Melaporkan Hubungan Positif Antara Variabel UTAUT (PE, EE, dan SI) dan BI[6] ... Error! Bookmark not defined.
Tabel 3.4 Kisi-kisi instrumen penelitian... Error! Bookmark not defined.
Tabel 3.5 Kuisioner penelitian ... Error! Bookmark not defined.
Tabel 3.6 Interpretasi skor dalam kategori ... Error! Bookmark not defined.
Tabel 3.7 Pedoman tingkat kesuksesan Purwanto ... Error! Bookmark not defined.
Tabel 4.1 Deskripsi Jenis Kelamin Responden ... Error! Bookmark not defined.
Tabel 4.2 Deskripsi Usia Responden ... Error! Bookmark not defined.
Tabel 4.3 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item information quality ... Error! Bookmark not defined.
Tabel 4.4 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item system quality ... Error! Bookmark not defined.
Tabel 4.5 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item service quality ... Error! Bookmark not defined.
Tabel 4.6 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item user satisfaction ... Error! Bookmark not defined.
Tabel 4.7 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item perceived usefulness ... Error! Bookmark not defined.
Tabel 4.8 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item performance expectancy ... Error! Bookmark not defined.
Tabel 4.9 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item effort expectancy ... Error! Bookmark not defined.
Tabel 4.10 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item social influence ... Error! Bookmark not defined.
Tabel 4.11 Nilai 𝒓𝒉𝒊𝒕𝒖𝒏𝒈 item behavioral intention ... Error! Bookmark not defined.
Tabel 4.12 Perhitungan 𝒓𝒕𝒂𝒃𝒆𝒍 yang dipakai ... Error! Bookmark not defined.
Tabel 4.13 Hasil uji validitas kuisioner ... Error! Bookmark not defined.
Tabel 4.14 Koefisien Reliabilitas ... Error! Bookmark not defined.
Tabel 4.15 Hasil Uji Reliabilitas ... Error! Bookmark not defined.
Tabel 4.16 Hasil Pengujian Loading Factor ... Error! Bookmark not defined.
Tabel 4.17 Nilai Pengujian Cross Loading ... Error! Bookmark not defined.
Tabel 4.18 Hasil AVE ... Error! Bookmark not defined.
Tabel 4.19 Hasil Laten Variable Correlation ... Error! Bookmark not defined.
Tabel 4.20 Hasil composite reliability ... Error! Bookmark not defined.
Tabel 4.21 Hasil dari R-square ... Error! Bookmark not defined.
Tabel 4.22 Hasil Goodness of Fit ... Error! Bookmark not defined.
Tabel 4.23 Path Coefficient ... Error! Bookmark not defined.
Tabel 4.24 Hasil Tanggapan Dari Responden ... Error! Bookmark not defined.
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