Evaluasi Kepuasan Pelanggan di Poltekkes Kemenkes Palangka Raya Tahun 2017

(1)

% ! " # $$% " & % ' ( ) ( ( * ( ( +

&' ( ) *, - . & & ( ( &

-, & + ! " # $$% &

. . . &

) & &

& . / & &

( - % ' & . .. , . & ( . 0 & . & . .. , & ) ( & . .. ( + . 0 & - & .

(2)

( 1 / ( . 2 3 # + 2 3 4 2 3 4 2 3 5 ( 6 # . / " # ! " # $$% / 5 /*" 7 $$ # & . . ( $ % ( 8 (

(3)

& 7 " " # $$%% _{/ &} ( ! : " $ ' ( / // & $ " . 0 $$' # . . % ( " $ ' ( & ( ( ( 2 3 * ! $ % ' , , / + , -'.+ -( - -(/ 0 .0" 1 " ( %< % : '=> 8 %< $ =: $%> * %$ ! =' !> % , <= %% <% '$> ! # <! ! = !%> < / <! % < $'> & ( # ( #*# /

(4)

! " # $$% & , , & + -'.+ -'0( - " ' " " ( ( ? #*# 1 @ 5 8 5 * 5 % , / ! # / < / 6 / - ' -.0 ' ! ' '2 A ( , % . ( , , ) / & " ( + + ' " - ' -.0 ' " + / 3-(' 0 0 -" / $ ? '= 5 #*# $$ '! = 5 6 '' = 5 % 1 6 $: '' 5 5 , ( #*# ( - ' -.0 ' +'-/ & < *777 *7B ( 9 ;

(5)

% , % ) / & * + '.- " - ' -.0 ' " + 3 -(' 0 0 -" $ , 6 '' =< 5 6 % = 5 & $ '' < 5 % # $ '! ' 5 ! 6 ! '= = 5 5 , % ( - ' -.0 ' - -.-/ & < *777 *7B ( 9 ; / + '.- " - ' -.0 ' " + / 3-(' 0 0 -" $ , 6 % =< << # 6 !' =: % # & %' =< =% # % # %< =< !< # ! 6 !$ =' ! # 5 , ! ( - ' -.0 ' ( 0 ! ' '2 "0 -!+" -( & ( *777 *7B ( 9 ; % # ( % &

(6)

( * & / A * ( < , < ) / & 8 , # / + -'.+ -" - ' -.0 ' " + / 3-(' 0 0 -" $ 8 , : ' $ 5 # ! == $< # / 6 <$ :$ $< # 5 , < ( ( ( ( 5 5 A # / 5 * ( 4 C # / /" 5 , / " A & / $$' ? # / & , , 5 * 7 ( D $$! . " A 1 * " # " ( , 1 $ ! !'6< % + ! " # $$% 7 " $$%