Development of Professional Case Manager and the Impact to Satisfactory and Quality of Service at Patient Hall.
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Sementara nilai Beta menunjukan bahwa besar dan arah dari pengaruh dari variabel Medical Service Encounters terhadap Patient Satisfaction adalah positif dari variabel
Perawat case manager adalah seorang perawat dengan kualifikasi pendidikan profesi ners yang menangani asuhan keperawatan pasien jangka panjang mulai sejak pasien masuk ke
Keywords: service quality, patient satisfaction, behavioral intention INTRODUCTION The health care industry is an industry that provides health services for patients who need
Hal ini menjadi ancaman bagi BPJS Kesehatan agar dapat bersaing dengan perusahaan-perusahaan asuransi kesehatan swasta sehingga mendorong peneliti untuk menguji hubungan ketiga variabel
2.4 Scope of the Problem: Using Online Instant Patient Service, a patient can get following facilities: Patient can: • Call for a doctor • Call for Nurse • View Prescription •
21 According to Sudian, the success obtained from a health service is very closely related to patient satisfaction in improving the quality of its services.22 This study is in line with
This study's primary data is a recapitulation of data from questionnaires distributed as questions regarding the Influence of Digital Marketing, Product Quality, and Service Quality on
Challenges faced by interprofessional teams • Developing an effective team can be time consuming • Managing schedules of different team members • Time needed for communication
