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Abbasi, M. M., & Janjua, S. Y. (2016). The mediating effect of job stress on work overload and organizational performance in the banking industry. Abasyn Journal of Social Sciences, 9(2), 376-387.

Aldino, N. H., & Franksiska, R. (2021). Examining the Impact of Habit, Workload, and Work Environment to Work Stress on Millennial Generations. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(3).

Al-Omari, K., & Okasheh, H. (2017). The influence of work environment on job performance: A case study of engineering company in Jordan.

International Journal of Applied Engineering Research, 12(24), 15544- 15550.

Arifin, A. (2021). The Effect of Leadership Style and Work Environment on Work Stress and Employee Performance.

Ayundasari, D. Y., Sudiro, A., & Irawanto, D. W. (2017). Improving employee performance through work motivation and self-efficacy mediated by job satisfaction. Jurnal Aplikasi Manajemen, 15(4), 587-599.

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Bangun, W. (2014). Manajemen Sumber Daya Manusia

Bowling, N. A., & Kirkendall, C. (2012). Workload: A review of causes, consequences, and potential interventions. Contemporary occupational health psychology: Global perspectives on research and practice, 2, 221- 238.

Pengaruh Beban Kerja..., Rayhan Bagas Putra Santoso, Ma.-IBS, 2022

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Budi, A. A. (2019). Pengaruh Penilaian Kinerja dan Kompensasi Terhadap Kinerja Karyawan Hotel Eastparc Yogyakarta dengan Kepuasan Kerja Sebagai Variabel Intervening.

Budiasa, I. K. (2021). Beban Kerja Dan Kinerja Sumber Daya Manusia.

Budiasa, I. K., Sara, I. M., & Siramiati, N. W. (2021). The Role of Work Stress in Mediating Workload and Work Environment on Crew Performance PT.

Indonusa Tenggara Marine. Jurnal Ekonomi & Bisnis JAGADITHA, 8(1), 61-70.

Burbar, M. Y. (2021). The Impact of Work Environment on Employees’

Performance in Banking Sector in Palestine. International Business Research, 14(8), 85-99.

Cahyaningtyas, I. D., & Santosa, A. D. (2021). The Impact of Competency, Workload, and Work Environment to Work Stress and The Employee Performance of Bank BJB S. Parman. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 4(3), 389-396.

Dasgupta, P. R. (2013). Volatility of workload on employee performance and significance of motivation: IT sector. Science Journal of Business and Management, 1(1), 1-7.

Dhelvia, R., & HS, S. (2018). The Influence Workload and Competence on Employee Performance in PT X Finance. Advances in Social Science, Education and Humanities Research, volumes, 225, 135-138.

Ekowati, V. M., Supriyanto, A. S., Fatmawati, Y. D., & Mukaffi, Z. (2021). An Empirical Effect of Workloads on Employee Satisfaction: Mediating by Work Environment. Journal of Southwest Jiaotong University, 56(1).

Elçi, M., Şener, İ., Aksoy, S., & Alpkan, L. (2012). The impact of ethical leadership and leadership effectiveness on employees’ turnover intention:

The mediating role of work related stress. Procedia-Social and Behavioral

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Indonesia Banking School

Eliza, Y., Masrisal, D., Insani, D., & Jasvia, Y. (2020). Effect of Employee Competency, Organizational Commitment and Workload on Employee Performance of Public Works and Spatial Planning (PUPR) Service of West Sumatra Province.

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Ghozali, I. (2013). Model Persamaan struktural konsep & analisis dengan program AMOS 21. Semarang: Badan Penerbit UNDIP.

Hair, J. F., William C. Black, Barry J. Babin, and Rolph E. Anderson.

"Multivariate Data Analysis . Andover." Hampshire, United Kingdom:

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Husain, H. (2019) Pengaruh Stres Kerja Terhadap Kinerja Pegawai Pada Kantor Pengadilan Tata Usaha Negara Makassar.

Ingusci, E., Signore, F., Giancaspro, M. L., Manuti, A., Molino, M., Russo, V., ...

& Cortese, C. G. (2021). Workload, techno overload, and behavioral stress during COVID-19 emergency: the role of job crafting in remote workers. Frontiers in psychology, 12, 1141.

Izzah, S. E., Novita Rini, S. A. B., & Poernomo, B. (2019). The Influence of Non- Physical Work Environment and Job Characteristics on Employee Performance at PT. Daliatex Kusuma in Bandung. International Journal of Social Sciences Perspectives, 4(1), 22-37.

Jannoo, Z., Yap, B. W., & Haron, H. (2015). Evaluation of the job stress survey and its factor structure. Quality & Quantity, 49(2), 711-726.

Kamar, K., Novitasari, D., Asbari, M., Winanti, W., & Goestjahjanti, F. S. (2020).

Enhancing Employee Performance During the Covid-19 Pandemic: the

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Role of Readiness for Change Mentality. JDM (Jurnal Dinamika Manajemen), 11(2), 154-166.

Lebang, D. G., & Paulina, P. (2017). Analisis Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, dan Kompensasi Terhadap Kepuasan Kerja dan Kinerja pada Driver GO-JEK. Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking), 3(3), 137-150.

Manani, E., & Ngui, T. K. (2019). Effects of employee competencies on employee job performance in humanitarian organizations; A case study of the World Food Programme, Kenya. Global Scientific Journals, 7(10), 1688-1702.

Misra, S., & Srivastava, K. B. (2018). Team-building competencies, personal effectiveness and job satisfaction: The mediating effect of transformational leadership and technology. Management and Labour Studies, 43(1-2), 109-122.

Muslih, M., & Damanik, F. A. (2022). Effect of Work Environment and Workload on Employee Performance. International Journal of Economics, Social Science, Entrepreneurship and Technology, 1(1), 23-35.

Nurhayati, E., Arifin, B., & Mulyasari, W. (2019). Pengaruh Intellectual Capital Terhadap Kinerja Keuangan Di Industri Perbankan Yang Terdaftar Di Bursa Efek Indonesia Dengan Competitive Advantage Sebagai Variabel Intervening. Tirtayasa Ekonomika, 14(1), 1-25.

Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International journal of law and management.

Prakoso, R. D. (2014). Pengaruh lingkungan kerja terhadap motivasi kerja dan kinerja karyawan (studi pada karyawan PT. AXA Financial Indonesia

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Indonesia Banking School

Pranitasari, D., & Kusumawardani, C. R. W. (2021). Pengaruh Stress Kerja dan Lingkungan Kerja terhadap Keterlibatan Kerja dan Etika Kerja. media manajemen jasa, 9(1).

Priansa, D. J. (2014). Perencanaan & Pemgembangan SDM.

Puteri, L. A., & Syaebani, M. I. (2018). Employees work stress level in the hospital. International research journal of business studies, 11(3), 231- 243.

Putra, A. S. (2012). Analisis Pengaruh Beban Kerja Terhadap Kinerja Karyawan Divisi Marketing dan Kredit PT. WOM Finance Cabang Depok.

Putri, A. S. (2018). Competence Determination, Work Environment, and Effectiveness on Employee Performance through Working Satisfaction of STIE Pembangunan Tanjungpinang. Manajerial dan Bisnis Tanjungpinang, 2(01), 1-14.

Rahayu. (2019). The Impact of Working Environment, Work Stress, and Competency toward Employee Performance. Journal of International Business and Economics June 2019, Vol. 7, No. 1, pp. 26-33.

Rainayee, R. A. (2013). Employee turnover intentions: Job stress or perceived alternative external opportunities. International Journal of Information, Business and Management, 5(1), 48.

Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717-725.

Risamasu, P. I. M., Nursyamsi, I., & Rasjid, W. (2018). Analisis Pengaruh Kompetensi dan Beban Kerja Terhadap Kinerja Karyawan yang Dimediasi oleh Stress Kerja Pada PT Pelabuhan Indonesia IV (Persero) Cabang Jayapura. Hasanuddin Journal of Applied Business and Entrepreneurship, 1(3), 106-119.

Pengaruh Beban Kerja..., Rayhan Bagas Putra Santoso, Ma.-IBS, 2022

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Riyanda, M. (2017). Pengaruh kompetensi dan disiplin kerja terhadap kinerja pegawai pada dinas perizinan kota yogyakarta. Skripsi Manajemen Universitas Negri Yogyakarta.

Robbins, S., Judge, T. A., Millett, B., & Boyle, M. (2013). Organisational behaviour. Pearson Higher Education AU.

Santoso, S. (2021). Analisis Structural Equation Modelling (SEM) menggunakan AMOS 26.

Sari, Y. (2019). How Do Work Stress and Workload Influence Work Motivation and Performance of Employees of the State-Owned Banks in Indonesia?.

Simanjorang, W. P., & Wahyanti, C. T. (2021). The Impact of Leadership Style and Workload on Work Stress at PT Bank Perkreditan Rakyat Buana Agribisnis Saribudolok. International Journal of Social Science and Business, 5(4).

Siswanto, S., Supriyanto, A., Ni’mah, U., Asnawi, N., & Wekke, I. (2019). Does a workload influence the performance of bank employees?. Management Science Letters, 9(5), 639-650.

Sitepu, F. A., Dalimunthe, R. F., & Sembiring, B. K. F. (2020). Effect of Physical Work Environment and Non-Physical Work Environment on Employee Performance through Job Satisfaction at PT. MNC Sky Vision Tbk Medan. Indexing and Abstracting.

Sravani, A. (2018). Managing the Distribution of Employee Workload of the Hospital Staff. IJRDO J. Bus. Manag, 4(1), 40-50.

Sriska, M., & Lubis, R. K. (2020). The Effect of Work Environment on Work Stress at PT. Timbang Deli Indonesia Verdant Biosience (Case Study:

Seed Production and Selection). Journal of Management Science (JMAS), 3(3), 81-85.

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Indonesia Banking School

Sudarso, A. P., Wicaksono, W., Suyatin, S., Dinantara, M. D., & Prasada, D.

(2020). The Effect Of Competency On Employee Performance at PT.

Steelforce Indonesia In Jakarta. HUMANIS (Humanities, Management and Science Proceedings), 1(1).

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Workload on Job Satisfaction and Work Stress. Jurnal Ilmiah Econosains, 17(1), 31-40.

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Usman, I. (2021). The Influence of Competence, Experience and Work Environment on Employee Performance. JOURNAL ECONOMIC RESOURCE, 3(2), 109-116.

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Zacharias, T., Rahawarin, M. A., & Yusriadi, Y. (2021). Cultural reconstruction and organization environment for employee performance. Journal of Ethnic and Cultural Studies, 8(2), 296-315.

Ziaei, M., Yarmohammadi, H., Moradi, M., & Khandan, M. (2015). Level of workload and its relationship with job burnout among administrative staff.

International journal of occupational hygiene, 7(2), 53-60.

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