67
continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
Angle, H., & Perry, J. (1981). An Empirical Assessment of Organizational Commitment and Organizational Effectiveness. Administrative Science Quarterly, 26, 1-14.
Annekinda, S. (2014). Peran Kepuasan Komunikasi dan Kepemimpinan Transformasional terhadap Komitmen Organisasi. Yogyakarta: Tesis (tidak diterbitkan).
Aprilia, I. (2015). Hubungan antara Kepuasan Komunikasi dengan Komitmen Organisasi di PT. Telekomunikasi Selular. Yogyakarta: Skripsi (tidak diterbitkan).
Azwar, S. (2012). Penyusunan Skala Psikologi. Yogyakarta: Pustaka Pelajar.
Azwar, S. (2014). Reliabilitas dan Validitas. Yogyakarta: Pustaka Pelajar.
Biyantara, S. (2015). Hubungan antara Kepuasan Komunikasi dengan Komitmen Organisasi Perawat RSUD Dr. Moewardi Surakarta. Yogyakarta: Skripsi (tidak diterbitkan).
Buchanan, B. (1974). Building Organizational Commitment: The Socialization of Managers in Work Organizations. Administrative Science Quarterly, 19, 1-14.
Buck, J., & Watson, J. (2002). Retaining Staff Employees: The Relationship Between HumanResources Management Strategies and Organizational Commitment.
Innovative Higher Education, 26, 175-192.
Chughtai, A., & Zafar, S. (2006). Antecedents and Consequences of Organizational Commitment Among Pakistani University Teachers. Applied H.R.M.
Research, 11, 39-64.
Corder, G., & Foreman, D. (2014). Nonparametric Statistic. Hoboken, NJ: John Wiley
& Sons.
DeVellis, R. (1991). Scale Development. Newbury Park: Sage Publications.
DeVito, J. (1995). Studying Communication. New York: Longman.
Dhae, A. (2014, October 21). Tiap Tahun, 600 Ribu Orang Indonesia Berobat ke Luar
Negeri. Retrieved from Metrotvnews.com:
http://rona.metrotvnews.com/read/2014/10/21/308075/tiap-tahun-600-ribu- orang-indonesia-berobat-ke-luar-negeri
Dipboye, R., Smith, C., & Howell, W. (1993). Understanding Industrial and Organizational Psychology. Orlando: Harcourt Brace College Publishers.
Downs, C. W., & Hazen, M. D. (1977). A Factor Analytic Study of Communication Satisfaction. The Journal of Business Communication, 63-73.
Engin, E., & Akgöz, B. (2013). The Effect of Communication Satisfaction on Organizational Commitment. British Journal of Arts and Social Sciences, 14, 109-124.
Gade, P. A. (2003). Organizational Commitment in the Military: An Overview.
Military Psychology, 163-166.
Geurts, S., Schaufeli, W., & Rutte, C. (1999). Absenteeism, turnover intention and inequity in the employment relationship. Work & Stress, 13, 253-267.
Goldhaber, G. (1990). Organizational Communication (5th ed.). Buffalo: Wm. C.
Brown Publisher.
Hadi, S. (2000). Statistik. Yogyakarta: Penerbit Andi.
Heathfield, S. M. (2015). Quality Definition. Retrieved from About.com:
http://humanresources.about.com/od/glossaryq/g/quality.htm
Hrebiniak, L., & Alutto, J. (1972). Personal and Role-Related Factors in the Development of Organizational Commitment. Administrative Science Quarterly, 17, 555-573.
Jaros, S. (2007). Meyer and Allen Model of Organizational Commitment:
Measurement Issues. The Icfai Journal of Organizational Behavior, 7-25.
Jex, S. M., & Britt, T. W. (2008). Organizational Psychology: A Scientist-Practitioner Approach. New Jersey: John Wiley & Sons, Inc.
Kacmar, K., Sarlson, D., & Brymer, R. (1999). Antecedents and Consequences of Organizational Commitment: A Comparison of Two Scales. Educational and Psychological Measurement, 59, 976-994. doi:10.1177/00131649921970297 Karrasch, A. (2003). Antecedents and Consequences of Organizational Commitment.
Military Psychology, 15, 225-236.
Kerlinger, F., & Lee, H. (2000). Foundation of Behavioral Research. Orlando:
Harcourt College Publishers.
Kongchan, A. (1985). Communication Satisfaction, Job Satisfaction, and Organizational Commitment of Business College Faculty. Dissertation, 1-274.
Kurniati, A., & Efendi, F. (2012). Kajian Sumber Daya Manusia Kesehatan di Indonesia. Ferry Efendi.
Mardiana, R., & Hamzah, G. (2006). Pengaruh Kemampuan Kerja, Etika Rumah Sakit, dan Perilaku Kepemimpinan serta Komitmen Karyawan terhadap Kualitas Layanan Asuransi Kesehatan. Lembaga Penelitian UNHAS, 1-3.
Mathieu, J., & Zajac, D. (1990). A Review and Meta-Analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment. Psychological Bulletin, 171-194.
Mboi, N. (2013, Desember 10). Peraturan Menteri Kesehatan Republik Indonesia nomor 82 tahun 2013. Jakarta.
McShane, S., & Glinow, M. (2010). Organizational Behavior. New York: McGraw- Hill.
Meyer, J. P., Allen, N. J., & Gellatly, I. R. (1990). Affective and Continuance Commitment to the Organization: Evaluation of Measures and Analysis of Concurrent and Time-Lagged Relations. Journal of Applied Psychology, 710- 720.
Meyer, J., & Allen, N. (1991). A Three-Component Model Conceptualization of Organizational Commitment. Human Resource Management Review, 1, 61-89.
Meyer, J., Stanley, D., Herscovitch, L., & Topolnytsky, L. (2002). Affective, Continuance, and Normative Commitment to the Organization: A Meta- analysis of Antecedents,Correlates, and Consequences. Journal of Vocational Behavior, 61, 20-52. doi:10.1006/jvbe.2001.1842
Moeloek, N. (2015, May 5). Indonesia tekankan pentingnya pelayanan kesehatan primer dan Jaminan Kesehatan untuk wujudkan sistem kesehatan tangguh dan kuat. Retrieved from Kementrian Kesehatan Republik Indonesia:
http://www.depkes.go.id/article/view/15052100005/indonesia-tekankan- pentingnya-pelayanan-kesehatan-primer-dan-jaminan-kesehatan-untuk- wujudkan-sistem.html
Nakra, R. (2006). Relationship Between Communication Satisfaction and Organizational Identification: An Empirical Study. Vision - The Journal of Business Perspective, 41-51.
Porter, L., Steers, R., & Boulian, P. (1974). Organizational Commitment, Job Satisfaction and Turnover among Psychiatric Technicians. Technical Report, 16, 1-21.
Postmes, T., Tanis, M., & de Wit, B. (2001). Communication and Commitment in Organizations: A Social Identity Approach. Group Processes & Intergroup Relations, 4(3), 227-246.
Rahmani, N. (2011). Komitmen Organisasi pada Hotel BUMN di Indonesia.
Yogyakarta: Disertasi (tidak diterbitkan).
Raina, R., & Roebuck, D. (2014). Exploring Cultural Influence on Managerial Communication in Relationship to Job Satisfaction, Organizational Commitment, and the Employees' Propensity to Leave in the Insurance Sector of India. International Journal of Business Communication, 1-34.
doi:10.1177/2329488414525453
Ramirez, D. (2012). Organizational Communication Satisfaction and Job Satisfaction within University Foodservice. Kansas: Thesis (unpublicated).
Robbins, S. (1998). Organizational Behavior (8th ed.). New Jersey: Prentice-Hall International Inc.
Saleha, S., & Satrianegara, F. (2009). Organisasi Dan Manajemen Pelayanan Kesehatan Serta Kebidanan. Jakarta: Salemba Medika.
Schermerhorn, J. (2012). Exploring Management (3rd ed.). New Jersey: John Wiley
& Sons Inc.
Sharma, P. R. (2015). Organizational Communication: Perceptions of Staff Members’
Level of Communication Satisfaction and Job Satisfaction. Dissertation, 1- 132.
Shaughnessy, J., Zechmeister, E., & Zechmeister, J. (2006). Research Methods in Psychology. New York: McGraw Hill.
Spector, P. (2000). Industrial and Organizational Psychology. New York: John Wiley
& Sons Inc.
Steele, G. A., & Plenty, D. (2015). Supervisor–Subordinate Communication Competence and Job and Communication Satisfaction. International Journal of Business Communication, 294-318.
Sturges, J., & Guest, D. (2001). Don’t leave me this way! A qualitative study of influences on the organisational commitment and turnover intentions of
graduates early in their career. British Journal of Guidance & Counselling, 29, 447-462. doi:10.1080/03069880120085992
Sulaiman, & MTVN. (2015, August 6). Survey: 73% Pekerja Indonesia tak Bahagia.
Retrieved from Lampost.co: http://www.lampost.co/berita/survey-73-pekerja- indonesia-tak-bahagia
Tao, M., Takagi, H., Ishida, M., & Masuda, K. (1998). A study of antecedents of organizational commitment. Japanese Psychological Research, 198-205.
Tosi, H., Rizzo, J., & Carroll, S. (1990). Managin Organizational Behavior (2nd ed.).
New York: Harper Collins Publishers.
Triputrajaya, A. (2011). Referensi Pekerja dalam Memilih Pekerjaan Sektor Formal.
IPTEK, 6(12), 878-881.
Varona, F. (1996). Relationship between Communication Satisfaction and Organizational Commitment in Three Guatemalan Organizations. The Journal of Business Communication, 111-140.
WHO. (2015). Hospitals. Retrieved from WHO:
http://www.who.int/topics/hospitals/en/