INVESTIGATING EFL SENIOR HIGH SCHOOL STUDENTS’ ONLINE LEARNING SATISFACTION
DURING COVID-19 PANDEMIC AND STUDENTS’
EXPECTATIONS TOWARDS BLENDED LEARNING IN THE POST-PANDEMIC ERA
BY
PUTU SRI SUCI NINGSIH
NIM 1912021144
ENGLISH LANGUAGE EDUCATION STUDY PROGRAM
FACULTY OF LANGUAGES AND ARTS
GANESHA UNIVERSITY OF EDUCATION
2023
INVESTIGATING EFL SENIOR HIGH SCHOOL STUDENTS’ ONLINE LEARNING SATISFACTION
DURING COVID-19 PANDEMIC AND STUDENTS’
EXPECTATIONS TOWARDS BLENDED LEARNING IN THE POST-PANDEMIC ERA
THESIS
Submitted to
Universitas Pendidikan Ganesha
To Fulfill One of The Requirements in Completing The Undergraduate Program in English Language Education
By
Putu Sri Suci Ningsih NIM 1912021144
ENGLISH LANGUAGE EDUCATION STUDY PROGRAM FACULTY OF LANGUAGES AND ARTS
GANESHA UNIVERSITY OF EDUCATION SINGARAJA
2023
ACKNOWLEDGEMENT
The writer would like to give the greatest gratitude to God Almighty; Sang Hyang Widhi Wasa, thanks for the grace, this research entitled "Investigating EFL Senior High School Students’ Online Learning Satisfaction During COVID-19 Pandemic and Students’ Expectation Towards Blended Learning in The Post- Pandemic Era" could be completed on time.
The writer also wants to appreciate priceless people, who provided support, time, guidance, assistance, and patience during this time completion of this research paper. The writer would like to say thanks to:
1. Made Hery Santosa, S.Pd., M.Pd., Ph.D. as the first supervisor who always provides guidance, support, and motivation to help the writer complete this research paper.
2. I Putu Indra Kusuma, Ph.D. as the second supervisor who always provides useful advice and feedback to help the writer complete this research paper.
3. Luh Gede Eka Wahyuni S.Pd., M.Pd. as a thesis examiner examination, which inspired the author to conduct research in writing aspects, and for the critical feedback given in the examination.
4. Prof. Dr. Putu Kerti Nitiasih, M.A. as the writer’s academic supervisor who always gives advice and help during lectures.
5. All the English Language Education, Ganesha university of education lecturers have taught me a lot of meaningful and useful knowledge.
6. My parents, I Nyoman Merta and Sang Ayu Made Sari for pray, support, motivation, and endless love for the journey.
7. Dear friends, Blade Class and Kampus Mengajar Angkatan 3 for all the support.
8. Dear listener, Ari Dwipayanti, Herlina Bella, Andita Rai, Bayu Kartika, Sang Ayu Utari, and Zakia Rahmalia for always listening to all of my stories and motivating the writer during the completion of this research paper.
9. All of the teachers and students of SMAN 4 Sinagraja for the time willing to help in this research paper.
10. And all of the people who got involved and the writer cannot mention them one by one.
This research is still far away from perfection. Therefore, the writer needs criticism, and suggestions are highly appreciated and expected for this research.
Singaraja, 2023
The writer
TABLE OF CONTENTS
ACKNOWLEDGEMENT ……… ix
ABSTRACT ………. xi
TABLE OF CONTENTS ………. xiii
LIST OF TABLES ………... xv
LIST OF FIGURES ……….. xvi
LIST OF APPENDIX ……….. xvii
CHAPTER I ………. 1
INTRODUCTION ……… 1
1.1 Research Background ………. 1
1.2 Identification of Problem ………... 6
1.3 Limitation of The Research ……… 7
1.4 Statement of Research Question ……… 8
1.5 Purpose of The Research ……… 8
1.6 Significance of The Research ……… 8
CHAPTER II ……… 10
LITERATURE REVIEW ……… 10
2.1 Theoretical Review ……… 10
2.1.1 Students’ Satisfaction ………. 10
2.1.2 Online Learning in EFL Context ……… 14
2.1.3 Blended Learning in Post Pandemic Era ……… 16
2.1.4 Student’s Expectations in Blended Learning ………. 18
2.2 Empirical Review ……….. 19
CHAPTER III ……….. 26
RESEARCH METHOD ……….. 26
3.1 Research Design ……… 26
3.2 Research Setting ……… 26
3.3 Population and Sample ……….. 27
3.4 Research Instruments ……… 28
3.4.1 Questionnaire ………. 28
3.4.2 Interview Guide ………. 29
3.5 Research Instrument Testing ………. 30
3.5.1 Face Validity ……… 30
3.5.2 Content Validity ……….. 30
3.5.3 Empirical Validity ………... 33
3.5.4 Reliability ……… 33
3.6 Method of Data Collection ……… 34
3.7 Method of Data Analysis ……… 36
3.7.1 Quantitative Data Analysis ……….. 36
3.7.2 Qualitative Data Analysis………. 37
CHAPTER IV ……….. 39
FINDINGS AND DISCUSSION ……… 39
4.1 Findings ………. 39
4.1.1 EFL Senior High School Students’ Satisfaction in Online Learning during COVID-19 Pandemic in General ………. 39
4.1.2 EFL Senior High School Students’ Satisfaction based on Students’ Satisfaction Items ………. 40
4.1.3 EFL Senior High School Students’ Expectations towards Blended Learning Seen from Students’ Satisfaction Factors ………. 44
4.2 Discussion ………. 78
4.3 Implications ……… 89
CHAPTER V ………... 91
CONCLUSION & SUGGESTIONS……… 91
5.1 Summary………. 91
5.2 Conclusion ……… 93
5.3 Suggestions ……….. 94
REFERENCES ……….. 96
LIST OF TABLES
Table 3.1 Cross Tabulation by Gregory (2014) ………. 30 Table 3.2 Cross Tabulation of The Questionnaire Items ……… 31 Table 3.3 Cross Tabulation of The Questions for Interview Guideline ………. 32 Table 3.4 Success Rate of Content Validation Adapted from Ihsan (2016) … 32 Table 3.5 Reliability Statistics ……… 34 Table 3.6 Students’ Satisfaction Categories Adapted from (Vagias, 2006) …... 35 Table 4.1 Students Satisfaction in Online Learning in General ………. 40 Table 4.2 Students’ Satisfaction Variability Level ………. 40 Table 4.3 Thematic Analysis of Interview Session ……… 46
LIST OF FIGURES
Figure 3.1. Data Collection Method Scheme ………. 35 Figure 3.2 The Qualitative Data Analysis Scheme ……… 37
LIST OF APPENDIX
Appendix 1. The Blueprint of the Questionnaire ………. 107
Appendix 2. Expert Judges Sheet Instrument: Questionnaire ……….. 110
Appendix 3. Final Questionnaire of Students ………... 116
Appendix 4. Interview Guidelines Draft ……….. 119
Appendix 5. Interview Guidelines ……… 120
Appendix 6. Expert Judges Sheet Instrument: Interview Guide ……….. 124
Appendix 7. The Result of Students’ Questionnaire ……….... 128
Appendix 8. The Result of Empirical Validity ………. 148
Appendix 9. The Result of Students’ Interview Guide ……… 157
