TUJUAN PEMBAHASAN TUJUAN PEMBAHASAN
Mahasiswa mampu menjelaskan pengertian,pendekatan, Mahasiswa mampu menjelaskan pengertian,pendekatan, prinsip, peran dan manfaat etika bisnis dan penyebab prinsip, peran dan manfaat etika bisnis dan penyebab pebisnis tidak beretika dalam berbisnis
pebisnis tidak beretika dalam berbisnis
SUB POKOK BAHASAN SUB POKOK BAHASAN
1.
1. Isu General Etika BisnisIsu General Etika Bisnis 2.
2. Isu Teoritis Etika Bisnis Isu Teoritis Etika Bisnis
POKOK BAHASAN POKOK BAHASAN ISU-ISU ETIKA BISNIS
Bagian etika bisnis ini tumpangtindih dengan falsafah
Bagian etika bisnis ini tumpangtindih dengan falsafah
bisnis
bisnis (Philosophy of business)(Philosophy of business) dimana salahsatu dimana salahsatu tujuannya adalah menentukan maksud-maksud dasar
tujuannya adalah menentukan maksud-maksud dasar
dari suatu perusahaan.
dari suatu perusahaan.
Jika maksud utama suatu perusahaan adalah
Jika maksud utama suatu perusahaan adalah
memaksimisasi keuntungan bagi pemegang
memaksimisasi keuntungan bagi pemegang
saham/shareholders, maka kemudian dapat dilihat
saham/shareholders, maka kemudian dapat dilihat
sebagai tidak-etis (unethical) untuk suatu
sebagai tidak-etis (unethical) untuk suatu
perusahaan di dalam konteks mempertimbangkan
perusahaan di dalam konteks mempertimbangkan
kepentingan dan hak-hak pihak lainnya
kepentingan dan hak-hak pihak lainnya
Isu-1: Corporate Social Responsibility atau CSR CSR merupakan suatu istilah dimana letak hak dan
kewajiban yang bersifat etika antara perusahaan dan masyarakat diperdebatkan,
Isu-isu General dalam Etika Bisnis
Isu-2: Professional ethics Isu-2: Professional ethics Etika p
Etika profesional mencakup keragaman/banyak masalah dan rofesional mencakup keragaman/banyak masalah dan fenomena pr
fenomena praaktik etika bisnis yang timbul dari area fungsi-fungsi ktik etika bisnis yang timbul dari area fungsi-fungsi yang spesifik atau dalam relasi dengan profesi bisnis yang dikenal yang spesifik atau dalam relasi dengan profesi bisnis yang dikenal (accounting scandals)
Etika dari
Etika dari Human Resource ManagementHuman Resource Management (HRM) (HRM) mencakup isu-isu yang muncul disekitar relasi antara
mencakup isu-isu yang muncul disekitar relasi antara
the employer-employee (majikan-pegawai), seperti
the employer-employee (majikan-pegawai), seperti
hak-hak dan kewajiban yang dimiliki oleh masing-masing.
hak dan kewajiban yang dimiliki oleh masing-masing.
Isu-3: Ethics of human resource management Isu-3: Ethics of human resource management
CONTOH:
CONTOH:
isu-isu isu-isu discriminationdiscrimination termasuk diskiminasi berdasar termasuk diskiminasi berdasar usia (
usia (ageismageism), gender, ras, agama, ), gender, ras, agama, disability disability people
people/penyandang cacat, berat badan dan /penyandang cacat, berat badan dan penampilan, sexual harrassment.
penampilan, sexual harrassment.
Isi-isu yang terkait dengan representasi dari pekerja Isi-isu yang terkait dengan representasi dari pekerja
dan demokrasi di tempat kerja:
dan demokrasi di tempat kerja: union busting, strike union busting, strike breaking.
breaking.
Isu-isu yang mempengaruhi privacy karyawan/pekerja Isu-isu yang mempengaruhi privacy karyawan/pekerja
>>
Isu-4: Ethics of (sales and) marketing Isu-4: Ethics of (sales and) marketing
Etika pemasaran tumpangtindih secara ketat dengan
media ethics, karena pemasaran menggunakan media besar-besaran. Namun, media ethics adalah suatu topik
besar dan di luar cakupan etika bisnis
(Pricing: price fixing, price discrimination, price skimming
(Pricing: price fixing, price discrimination, price skimming)).. • Pemasaran yang jauh melampaui informasi utama
tentang produk dan akses ke suatu produk akan mencari celah memanipulasi nilai-nilai dan perilaku
orang/konsumen
Isu-5: Ethics of production Isu-5: Ethics of production
Daerah etika bisnis terkait dengan kewajiban suatu Daerah etika bisnis terkait dengan kewajiban suatu
perusahaan untuk menjamin bahwa produk dan proses perusahaan untuk menjamin bahwa produk dan proses produksi tidak menyebabkan kerusakan.
produksi tidak menyebabkan kerusakan.
Beberapa dilema yang parah dalam area ini muncul dari Beberapa dilema yang parah dalam area ini muncul dari fakta bahwa selamanya ada suatu derajad bahaya dalam fakta bahwa selamanya ada suatu derajad bahaya dalam suatu produk atau proses produksi dan sangat sulit untuk suatu produk atau proses produksi dan sangat sulit untuk
mendefinisikan suatu derajat yang dapat dibenarkan, mendefinisikan suatu derajat yang dapat dibenarkan, atau derajad pembenaranyya akan tergantung pada atau derajad pembenaranyya akan tergantung pada
perubahan kondisi dari teknologi atau perubahan perubahan kondisi dari teknologi atau perubahan
Isu-6: Ethics of intellectual property, knowledge & skills Isu-6: Ethics of intellectual property, knowledge & skills
Pengetahuan dan keterampilan merupakan sesuatu
Pengetahuan dan keterampilan merupakan sesuatu
yang sangat berharga tetapi tidak mudah menjadi
yang sangat berharga tetapi tidak mudah menjadi
obyek yang dimiliki/kepemilikan.
obyek yang dimiliki/kepemilikan.
Tidak selalu jelas siapa yang memiliki hak lebih
Tidak selalu jelas siapa yang memiliki hak lebih
besar terhadap suatu ide/gagasan: perusahaan yang
besar terhadap suatu ide/gagasan: perusahaan yang
melatih karyawan atau karyawan itu sendiri.
melatih karyawan atau karyawan itu sendiri.
Negara dimana tanaman tumbuh atau perusahaan
Negara dimana tanaman tumbuh atau perusahaan
yang menemukan dan mengembangkan potensi
yang menemukan dan mengembangkan potensi
medis dari tanaman tersebut yang memiliki hak
medis dari tanaman tersebut yang memiliki hak
inelektual?
inelektual?
Sebagai akibat, upaya untuk memperoleh hak Sebagai akibat, upaya untuk memperoleh hak kepemilikan dan etika bisnis menimbulkanIsu-isu Teoritis dalam Etika Bisnis
1.
1. Konflik Kepentingan Konflik Kepentingan
Etika Bisnis dapat diamati/diuji dari beragam perspektif,
Etika Bisnis dapat diamati/diuji dari beragam perspektif,
termasuk perspektif karyawan, perusahaan komersial,
termasuk perspektif karyawan, perusahaan komersial,
dan masyarakat sebagai suatu keseluruhan.
dan masyarakat sebagai suatu keseluruhan.
Tidak jarang, muncul situasi dimana ada konflik antara
Tidak jarang, muncul situasi dimana ada konflik antara
satu atau lebih pihak, dimana pelayanan terhadap
satu atau lebih pihak, dimana pelayanan terhadap
kepentingan satu pihak adalah merugikan/merusak
kepentingan satu pihak adalah merugikan/merusak
kepentingan pihak lain.
kepentingan pihak lain.
s
sebagai contoh, suatu luaran hasil tertentu mungkin ebagai contoh, suatu luaran hasil tertentu mungkin sangat menguntungkan karyawan, tetapi berdampak
sangat menguntungkan karyawan, tetapi berdampak
buruk bagi perusahaan atau bagi masyarakat, atau
buruk bagi perusahaan atau bagi masyarakat, atau
kebalikannya
kebalikannya
Menurut beberapa ahli etika/ethicists “PERAN Menurut beberapa ahli etika/ethicists “PERAN UTAMA DARI SUATU ETIKA ADALAH SEBAGAIUTAMA DARI SUATU ETIKA ADALAH SEBAGAI
PENYEIMBANG dan REKONSILIASI KONFLIK
Philosophers and others disagree about the purpose of a Philosophers and others disagree about the purpose of a
business in society. business in society.
For example, some suggest that the principal
For example, some suggest that the principal
purpose of a business is to maximize returns to
purpose of a business is to maximize returns to
its owners, or in the case of a publicly-traded
its owners, or in the case of a publicly-traded
concern, its shareholders.
concern, its shareholders.
Thus, under this view, only those activities that increase Thus, under this view, only those activities that increase
profitability and shareholder value should be encouraged. profitability and shareholder value should be encouraged.
Some believe that the only companies that are likely to Some believe that the only companies that are likely to
survive in a competitive marketplace are those that place survive in a competitive marketplace are those that place
profit maximization above everything else. profit maximization above everything else.
However, some point out that self interest would still require However, some point out that self interest would still require
a business to obey the law and adhere to basic moral rules, a business to obey the law and adhere to basic moral rules, because the consequences of failing to do so could be very because the consequences of failing to do so could be very
Other theorists contend that a business has moral duties that extend Other theorists contend that a business has moral duties that extend well beyond serving the interests of its owners or stockholders, and well beyond serving the interests of its owners or stockholders, and that these duties consist of more than simply obeying the law.
that these duties consist of more than simply obeying the law.
They believe a business has moral responsibilities to so-called They believe a business has moral responsibilities to so-called
stakeholders,
stakeholders, people who have an interest in the conduct of the people who have an interest in the conduct of the business, which might include employees, customers, vendors, the business, which might include employees, customers, vendors, the local community, or even society as a whole.
local community, or even society as a whole.
They would say that stakeholders have certain rights with regard to They would say that stakeholders have certain rights with regard to how the business operates, and some would even suggest that this how the business operates, and some would even suggest that this even includes rights of governance.
even includes rights of governance.
Some theorists have adapted
Some theorists have adapted social contract social contract theory to theory to business, whereby companies become quasi-democratic
business, whereby companies become quasi-democratic
associations, and employees and other stakeholders are
associations, and employees and other stakeholders are
given voice over a company's operations.
given voice over a company's operations.
This approach has become especially popular subsequent
This approach has become especially popular subsequent
to the revival of contract theory in
to the revival of contract theory in political philosophypolitical philosophy, , which is largely due to John Rawis'
which is largely due to John Rawis' A Theory of JusticeA Theory of Justice, , and the advent of the consensus-oriented approach to
and the advent of the consensus-oriented approach to
solving business problems, an aspect of the “
solving business problems, an aspect of the “quality quality movement
movement" that emerged in the 1980s. " that emerged in the 1980s.
Contract Theory Contract Theory Professors
Professors Thomas DonaldsonThomas Donaldson and and Thomas DunfeeThomas Dunfee
proposed a version of contract theory for business, which
proposed a version of contract theory for business, which
they call
they call Integrative Social Contracts TheoryIntegrative Social Contracts Theory. .
They posit that conflicting interests are best resolved by
They posit that conflicting interests are best resolved by
formulating a "fair agreement" between the parties,
formulating a "fair agreement" between the parties,
using a combination of:
using a combination of:
macro-principles that all rational people would agree
macro-principles that all rational people would agree
upon as universal principles, and,
upon as universal principles, and,
micro-principles formulated by actual agreements
micro-principles formulated by actual agreements
among the interested parties. Critics say the
among the interested parties. Critics say the
proponents of contract theories miss a central point,
proponents of contract theories miss a central point,
namely, that a business is someone's property and not
namely, that a business is someone's property and not
a mini-state or a means of distributing social justice.
Ethical issues can arise when companies must comply
Ethical issues can arise when companies must comply
with multiple and sometimes conflicting legal or cultural
with multiple and sometimes conflicting legal or cultural
standards, as in the case of multinational companies
standards, as in the case of multinational companies
that operate in countries with varying practices.
that operate in countries with varying practices.
The question arises, for example, ought a company to
The question arises, for example, ought a company to
obey the laws of its home country, or should it follow
obey the laws of its home country, or should it follow
the less stringent laws of the developing country in
the less stringent laws of the developing country in
which it does business?
which it does business?
To illustrate, United States law forbids companies from
To illustrate, United States law forbids companies from
paying bribes either domestically or overseas; however,
paying bribes either domestically or overseas; however,
in other parts of the world, bribery is a customary,
in other parts of the world, bribery is a customary,
accepted way of doing business. Similar problems can
accepted way of doing business. Similar problems can
occur with regard to child labor, employee safety, work
occur with regard to child labor, employee safety, work
hours, wages, discrimination, and environmental
Business ethics in the field Business ethics in the field
Corporate ethics policies
Corporate ethics policies
As part of more comprehensive
As part of more comprehensive compliance and ethics compliance and ethics programs
programs, many companies have formulated internal policies , many companies have formulated internal policies pertaining to the ethical conduct of employees.
pertaining to the ethical conduct of employees.
These policies can be simple exhortations in broad,
These policies can be simple exhortations in broad,
highly-generalized language (typically called a corporate ethics
generalized language (typically called a corporate ethics
statement), or they can be more detailed policies, containing
statement), or they can be more detailed policies, containing
specific behavioral requirements (typically called corporate
specific behavioral requirements (typically called corporate
ethics codes).
ethics codes).
They are generally meant to identify the company's
They are generally meant to identify the company's
expectations of workers and to offer guidance on handling
expectations of workers and to offer guidance on handling
some of the more common ethical problems that might arise
some of the more common ethical problems that might arise
in the course of doing business.
in the course of doing business.
It is hoped that having such a policy will lead to greater
To be successful, most ethicists would suggest that an ethics
To be successful, most ethicists would suggest that an ethics
policy should be:
policy should be:
Given the unequivocal support of top management, Given the unequivocal support of top management, by both word and example.
by both word and example.
Explained in writing and orally, with periodic Explained in writing and orally, with periodic reinforcement.
reinforcement.
Doable....something employees can both understand Doable....something employees can both understand and perform (able to be done or achieved).
and perform (able to be done or achieved). Monitored by top management, with routine Monitored by top management, with routine inspections for compliance (aggreeing to do inspections for compliance (aggreeing to do something) and improvement.
something) and improvement.
Backed up by clearly stated consequences in the Backed up by clearly stated consequences in the case of disobedience.
Ethics officers Ethics officers
Ethics officers (sometimes called "compliance" or "business
Ethics officers (sometimes called "compliance" or "business
conduct officers") have been appointed formally by
conduct officers") have been appointed formally by
organizations since the mid-1980s. One of the catalysts for the
organizations since the mid-1980s. One of the catalysts for the
creation of this new role was a series of fraud, corruption and
creation of this new role was a series of fraud, corruption and
abuse scandals that afflicted the U.S. defense industry at that
abuse scandals that afflicted the U.S. defense industry at that
time.
time.
This led to the creation of the Defense Industry Initiative (DII),
This led to the creation of the Defense Industry Initiative (DII),
a pan-industry initiative to promote and ensure ethical
a pan-industry initiative to promote and ensure ethical
business practices. The DII set an early benchmark for ethics
business practices. The DII set an early benchmark for ethics
management in corporations. In 1991,
management in corporations. In 1991, the Ethics & the Ethics & Compliance Officer Association
Compliance Officer Association (ECOA) -- originally the Ethics (ECOA) -- originally the Ethics Officer Association (EOA)-- was founded at the
Officer Association (EOA)-- was founded at the Center for Center for Business Ethics
Business Ethics (at Bentley College, Waltham, MA) as a (at Bentley College, Waltham, MA) as a
professional association for those responsible for managing
professional association for those responsible for managing
organizations' efforts to achieve ethical best practices. The
organizations' efforts to achieve ethical best practices. The
membership grew rapidly (the ECOA now has over 1,100
membership grew rapidly (the ECOA now has over 1,100
members) and was soon established as an independent
1. Stakeholders concept vs Sharegolder concept.
2. Hostile take-overs vs Industrial espionage (Ethical issues concerning relations between different companies)
3. Corporate governance vs Political Contributions made by corporations (Leadership issues)
4. Corporate Manslaughter ( Law reform, such as the ethical debate over introducing a crime of)
5. The misuse of corporate ethics policies as marketing instruments
TUGAS KELOMPOK
1. Amartya Sen. 1991 . On Ethics & Economics. Basil
Blackwell Ltd. UK
2. A.Sonny Keraf. 1998 . Etika Bisnis. Pustaka Filsafat.
Penerbit Kanisius. Jakarta
3. Ketut Rinjin. 2004 . Etika Bisnis dan Implementasinya.
Gramedia Pustaka Utama. Jakarta
4. Laura Hartman, Burr Ridge, 2004. Perspectives in
Business Ethics,, IL: McGraw-Hill.
5. Robby I.Chandra. 1995 . Etika Dunia Bisnis. Penerbit
Kanisius, Yogyakarta.
6. Sterling Harwood, Belmont, CA, 1996. Business as Ethical
and Business as Usual, : Wadsworth Publishing.
7. Sudiro Suprapto. 2005. Etika : Rahasia Sukses Manajer
Masa Depan. Progres. Jakarta.